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Otis Elevators wins big with Sage MicrOpay

“Sage MicrOpay provides us with the tools to facilitate more comprehensive reporting and planning that will benefit all levels of the organisation.”

Elizabeth Harrison, Otis Elevators, Director Human Resources

  • Customer: Otis Elevators 
  • Industry: People-moving products manufacturer
  • Size: 200+ employees
  • System: Sage MicrOpay

Otis Elevators is the world’s largest manufacturer and maintainer of people-moving products including elevators, escalators and moving walkways.

Otis had used Sage’s Payroll Manager since 1994 and was using different versions of the software in its 5 payroll departments across Australia and New Zealand. The time consuming manual processes that surrounded the different payrolls was frustrating for both employees and managers and out of step with Otis’ commitment to technology leveraged process improvement.

Otis also required a payroll system that could be integrated with the organisation’s existing and planned Human Resources and business applications, enabling employee records to be centrally stored and accessed and facilitating the development of on-line workflows for key processes.

After reviewing outsourced and in-house payroll solutions from a variety of different vendors, Otis selected Sage MicrOpay’s payroll solution. It deployed Sage MicrOpay payroll software with several additional modules, including New Zealand Payroll, General Ledger, Report Writer and Employee Self Service.

The easy-to -use interface and reporting systems, allowed Otis’s Human Resources and Commercial Managers to easily access and comprehend critical payroll data for the first time, enabling a more efficient workforce management.