- Customer: Edwards Irvine and Facius PTY LTD
- Industry: Financial Services
- Location: Perth
- System: Sage One
Edwards, Irvine and Facius (EI&F) is a five accounting practice who provides expert financial advice, planning, taxation and accounting to around 2000 clients. The firm prides itself on being more than an accountant you see once a year at tax time, but as a one-stop-shop for a wide range of financial services.
EI&F would often get asked for advice on suitable small business online accounting software and they would usually recommend a combination of MYOB and HandiBiz solutions to their clients. One of the challenged they faced was many family business clients struggled with MYOB, finding it confusing and difficult to use and due to poor technical support, clients were second guessing financial reporting protocol throughout the year which left a big mess for EI&F to clean up at the end of each year. As soon as Sage introduced the new Sage One online accounting solution and its seamless integration with HandiSoft, EI&F immediately started recommending it to all their clients.
The migration to Sage One was seamless and the implantation process was easy. The firm and Sage team worked together to organize training seminars offering it to over 40 of their clients which resulted in 100% conversion. The team found that every client who experienced the functionality within Sage One was quick to adopt the new solution and they haven’t had one complaint from customers.
Their customers have voiced how much easier Sage One is and how much time it saves in comparison to MYOB. The whole team at EI&F look forward to continuing to work with Sage One and are excited to see the options it provides larger businesses.