Customer Support

Looking for customer support for a Sage product? Here is a list of our main product support contact telephone numbers and weblinks around the world.

If you can’t find what you are looking for you can look up specific country websites.

United Kingdom

Support Line	Phone Number	Link/Mail
General SageCover line	0845 111 55 55	http://www.sage.co.uk/ customers/ home.asp?tid=133343
General Customer care line	0845 111 66 66
General sales enquiries	0800 33 66 33
Accountants Support	0845 111 11 11

Ireland

Support Line	Phone Number	Link/Mail
TAS Support	1890-946-881	support@tassoftware.ie
TAS Cover Extra	1890-946-881	tascoverextra@tassoftware.ie
SAGE Support	1890-923-208	support@tassoftware.ie
Sage Cover Extra	1890-882-400	http://www.sage.ie/
PSD	1890-882-060	http://www.sage.ie
Coretime	+353 1 6341660	http://www.coretime.com

North America

Support Line	Phone Number	Link/Mail
ACT! by Sage	1-877-386-8083	http://www.act.com/support
Sage Abra HRMS	866-302-5096	http://www.sagesoftware. com/support/support _login.cfm
Sage Accpac ERP	800-642-7693	http://www.sagesoftware. com/support/support _login.cfm
Sage Active Planner	800-777-8161	http://www.sagesoftware. com/support/support _login.cfm
Sage BusinessVision	800-642-7693	http://www.sagesoftware. com/support/support _login.cfm
Sage BusinessWorks Accounting	800-447-5700 option 2	http://www.sagesoftware. com/support/support _login.cfm
Sage Carpe Diem	800-477-6763	http://www.sagesoftware. com/support/support _login.cfm
Sage CRM SalesLogix	866-674-5588	http://www.sagesoftware. com/support/support _login.cfm
Sage FAS Fixed Assets (Government/Non profit)	800-368-2405	http://www.sagenonprofit. com/company/contactus/
Sage Fundraising 50	800-945-3278 (US) or 949-923-3953 (International)	http://www.sagenonprofit. com/company/contactus/
Sage Fundraising 100 (inc. Rainbow)	800-463-4147	http://www.sagenonprofit. com/company/contactus/
Sage MAS 90 ERP and Sage MAS 200 ERP	888-924-8989	http://www.sagesoftware. com/support/support _login.cfm
Sage MAS 500 ERP	877-541-1679	http://www.sagesoftware. com/support/support _login.cfm
Millennium	800-945-3278 (US) or 949-923-3953 (International)	http://www.sagenonprofit. com/company/contactus/
Sage MIP Fund Accounting	800-945-3278 (US) or 949-923-3953 (International)	http://www.sagenonprofit. com/company/contactus/
Peachtree by Sage	(770) 724-4577	http://www.peachtree.com/ support/rightnow/ welcome.cfm
Sage PFW ERP	888-928-8989	http://www.sagesoftware. com/support/support _login.cfm
Sage Pro	800-642-7693	http://www.sagesoftware. com/support/support _login.cfm
Simply Accounting by Sage	888-522-2722	http://www.simplyaccounting .com/ce/support/ contactus.asp
Sage Timberline Office	800-858-7098	http://www.sagesoftware. com/support/support _login.cfm
Sage Timesheet	800-477-6763	http://www.sagesoftware. com/support/support _login.cfm

Australia

Support Line	Phone Number	Link/Mail
Sage CRM Solutions – Main Number	1300 SAGE CRM (1300 7243 276) (Australia only) For international: +61 3 9862 3300	www.sagecrm.com.au
ACT! Technical Support	1800 233 377 Fee Based “How do I….” Support 60 day free	http://www.sagecrm.com.au/ SupportTraining/ ACTbySage/ WarrantySupport.aspx
ACT! Sales	1800 675 617 (Toll free for Australia only)	http://www.sagecrm.com.au/ Products/ACT/ Default.aspx
Sage CRM Sales	1800 176 193 (Toll free for Australia only)	http://sagecrm.com.au/ Products/SageCRM.aspx
Sage CRM Saleslogix Sales	1800 176 193 (Toll free for Australia only)	http://sagecrm.com.au/ Products/Saleslogix/ Default.aspx

France

Support Line	Phone Number	Link/Mail
Service Informations	0 825 825 603 (0.13€ HT/mn)	http://www.sage.fr/ portail/ContactezNous /index_home.asp
Service Experts-Comptables	01 41 66 23 59	http://www.sage.fr/ portail/ContactezNous /index_home.asp
Service Banques et Finance	01 41 66 21 23	http://www.sage.fr/ portail/ContactezNous /index_home.asp
Service Export	33 1 41 66 22 53 ou par Fax 33 1 41 66 22 22	http://www.sage.fr/ portail/ContactezNous /index_home.asp
Service Revendeurs	0 825 066 166	http://www.sage.fr/ portail/ContactezNous /index_home.asp
Service informations (Ciel)	00 33 1 55 26 33 33	http://www.ciel.com/ Societe/ Contacts.aspx
Service Revendeur (Ciel)	00 33 1 55 26 33 40	http://www.ciel.com/ Societe/ Contacts.aspx
Service experts-comptables (Ciel)	00 33 1 55 26 33 46	http://www.ciel.com/ Societe/ Contacts.aspx
Service informations (Sage Coala)	0 825 825 670	http://www.sagecoala.com/ corporate/04/
Informations commerciales (Sage Coala)	08 25 88 67 86	http://www.sagecoala.com/ corporate/04/
Service Technique (Ciel) Assistance PC	08 25 00 40 30
Service Technique (Ciel) Assistance Mac	08 25 00 98 05

Germany

Support Line	Phone Number	Link/Mail
Office Line	+49 69 50007 6300	http://www.sage.de/smb/ prodloes/ol/ default.asp
Classic Line	+49 69 50007 6300	http://www.sage.de/smb/ prodloes/cl/ default.asp
Sage Personalwirtschaft	+49 69 50007 6300	http://www.sage.de/smb/ prodloes/pw/ default.asp
Primus	+49 69 50007 6300	http://www.sage.de/hw/ prodloes/primus/ default.asp
HWP Win	+49 69 50007 6300	http://www2.sage.de/hw/ prodloes/hwp_2007/professional.asp
PC Kaufmann	+49 69 50007 6300	http://www2.sage.de/ sb/prodloes/ pc_kaufmann/ uebersicht.asp
GS Programme	+49 69 50007 6300	http://www.sage.de/sb/ prodloes/ produktuebersicht/ produktuebersicht.asp
ACT!	+49 69 50007 6300	http://www.sage.de/smb/ prodloes/act/default.asp
Sales Logix	+49 69 50007 6300	http://www.sage.de/smb/ prodloes/sales_logix/default.asp
Main Support E-Mail		kundenbetreuung@sage.de

New Zealand

Support Line	Phone Number	Link/Mail
ACT! Technical Support	0800 233 377 Fee Based “how do I” …..support 60 day free warranty Support +61 3 9862 3393	http://www.sagecrm.com.au/ SupportTraining/ ACTbySage/ WarrantySupport.aspx
ACT! Sales	0800 775 617 (Toll free for New Zealand only)	http://www.sagecrm.com.au/ Products/ACT/ Default.aspx
Saleslogix / Sage CRM Sales	0800 176 193 (Toll free for New Zealand only)	http://sagecrm.com.au/ Products/Saleslogix/ Default.aspx

Poland

Support Line	Phone Number	Link/Mail
Symfonia Financial and Accounting applications	48 22 455-56-66
Symfonia HR, Payroll applications	48 22 455-58-88
Symfonia Sales applications	48 22 455-57-77

Portugal

Support Line	Phone Number	Link/Mail
Customer Support	00 351 808 200 482	http://suporte.sage.pt/
General	00 351 22 9395500 00 351 21 7101310	http://suporte.sage.pt/

South Africa

Support Line	Phone Number	Link/Mail
ACCPAC ERP	+27 11 304 2000 / 0800201463	http://www.accpac.com/ ServiceAndSupport/
ACCPAC CRM	+27 11 304 2000 / 0800201463	http://www.accpac.com/ ServiceAndSupport/
VIP Essentials	+27 11 304 4500	http://www.vippayroll.co.za/ ?q=node/5
VIP Classic	+27 11 304 4500	http://www.vippayroll.co.za/ ?q=node/5
VIP Premiere	+27 11 304 4500	http://www.vippayroll.co.za/ ?q=node/5
Sage Line 500	+27 (0)21 550 3400 / 0800 22 6565	http://www.softline enterprise.co.za/
Saleslogix	+27 (0)21 550 3400 / 0800 22 6565	http://www.softline enterprise.co.za/
Pastel Evolution	+27 11 290 2880	http://www.pastel.co.za/ customerzone/login.asp
Pastel Evolution Payroll	+27 11 895 2301	http://www.pastel payroll.com/
Pastel Evolution Resolve	+27 11 290 2880	http://www.pastel.co.za/ customerzone/login.asp
Pastel Partner 2005	+27 11 290 2880	http://www.pastel.co.za/ customerzone/login.asp
Pastel Payroll	+27 11 304 4000	http://www.pastel.co.za/ customerzone/login.asp
Pastel Express 2005	+27 11 304 3000	http://www.pastel.co.za/ customerzone/login.asp
ACT!	+27 11 290 2880	http://www.pastel.co.za/ customerzone/login.asp

Spain

Support Line	Phone Number	Link/Mail
Customer Assistance Sage Logic Control	+34 902 200 246	http://www.sagelogiccontrol .es/web/default1.asp
Customer Assistance Sage Finance	+34 902 013 161	http://www.sage.es/ granempresa
Customer Assistance Sage Adonix	+34 914 174 910	http://www.sage.es/ granempresa
Customer Assistance Sage SP	+34 902 425 566	http://www.sagesp.com/web/ web/index.asp