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Sage CRM's main features

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Sage Marketing

Get the most from your marketing spend

Are your marketing campaigns delivering the right results? More targeted campaigns ensure a higher return on your investment faster. Our marketing solution enables you to:

  • Plan marketing campaigns with precision, track the results of these campaigns and run campaign reports within minutes

  • Manage a marketing campaign across multiple channels

  • Track new leads and sales opportunities

  • Use powerful campaign reports to improve your next campaign

Our customers have saved money and improved campaign results by up to 20%.

South African marketing, trade and investment agency Wesgro wanted a solution for managing marketing campaigns without having to purchase any expensive software.

The company's Chief Financial Officer Ian Blackie turned to Sage. Now his company's marketing teams are reporting on a greater return on investment.

Best of all?

Wesgro is using software it already has to cross-sell and up-sell to existing business and create new opportunities.

"We have experienced exceptional growth in the last year" Ian Blackie, Chief Financial Officer, Wesgro

Our solution gives you the built-in tools you need to reach customers and prospects. With our powerful marketing solution, you will:

  • Send your messages to the right people at the right time

  • Build a warm relationship with leads and prospects

  • Generate a return on investment from your email lists

Create measurable marketing campaigns MailChimp

Our solution integrates with MailChimp allowing you to send emails up to 2,000 customers for free.

You can build campaigns using dozens of predefined templates or create an email template for your business.

Once you've started a MailChimp campaign, your marketing team can view how recipients interact with the campaign emails and follow up for better results.

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Sage Sales

Empower your sales teams with more opportunities

With a more effective sales team, you will increase productivity and revenue in your business faster.

Your sales team will work on the right leads, at the right time, you will be able to see what stage your sales deals are at, and you and your management team will make business decisions based on real-time information.

Using our solution, Sage customers increased the productivity of their sales teams by up to 40%.

We'll empower you to track the performance of sales across your business, work on the go using your mobile and gain the confidence you need to make better business decisions today.

Put your business on the path to exceptional growth

It's no secret that today's businesses want to put their business on the path to growth.

By taking a systematic approach to sales, you will:

  • Track the performance of your sales activities in real-time using our out-of-the-box sales reports

  • Generate accurate forecasts about the performance of your business with our powerful sales dashboards

  • Prepare for important sales meetings by accessing important customer data on the go using our mobile apps for Android, iPhone and Windows 8

  • Make more informed decisions faster using our powerful and easy-to-understand sales reports

  • See what stage sales deals are at in the pipeline and then make accurate forecasts to manage key opportunities

How Rockend Software is closing sales faster

In the past, Rockend Software relied on multiple systems for customer support, sales and marketing. Rockend's CEO John Goddard chose Sage because he wanted his sales team to use the company's valuable customer information and close more sales. Now the company's sales teams can see the most profitable and winnable opportunities on a sales pipeline and close them faster.

Best of all?

The management team at Rockend is making more informed decisions based on the latest information. “Sage is the key platform for our growth for the next ten years,” says John Goddard, CEO, Rockend Software

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Sage Service

Provide world-class customer service

Nurturing customers and providing them with an excellent customer experience will improve your retention rate and drive growth. As a growing business that puts customers first, you will:

  • Retain existing customers

  • Generate repeat business

  • Cross-sell and up-sell your products and services to existing customers

  • Use valuable information about existing customers to find new ones

World-class experience from The Signature Works

Several years ago, signage company The Signature Works invested heavily in various IT tools. By 2008, the company was growing rapidly but its tools were reaching end of life.

The Signature Works had to cater for an expanding user base and process more customer service requests. It also wanted to provide better support to new and existing customers.

The Signature Works management team purchased Sage giving employees instant access to the data they need to become more productive and efficient.

Today, employees are sharing relevant information, providing better customer support and using fewer resources to grow the business.

"We can instantly respond to customers’ requirements and queries and give them the answers they need. It’s very impressive." Malcolm Ditty, Director, The Signature Works.

What exceptional customer service means for you

Using Sage CRM tools, our customers have improved customer satisfaction levels by as much as 25%. Our affordable solution gives businesses of all sizes the best value for money. We'll empower you to:

  • Automate and manage the progress of customer service cases resolving cases faster

  • Save time by storing information in a central knowledgebase

  • Report on critical customer service metrics quickly and easily

  • Have more meaningful conversations with you customers

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Integrated CRM

Harness the power of an integrated CRM solution

Forward-thinking business owners and managers need new ways of growing their businesses.

You will succeed by automating processes within your business and by doing more for less. It pays to ensure employees can work smarter and management have the information they need to make more informed business decisions.

Only then can you control costs, increase revenues and accelerate the success of your business. Our integrated CRM tools enables small and medium sized businesses to achieve a competitive advantage in the marketplace. With a complete view of customer activity across your business, you will gain better business insight, increase the productivity of your teams, and put your business on the path to growth.

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Outperform the competition

Companies all around the world are already experiencing the power of an integrated CRM with their business management solution. We're ready to help you bring together every area of your business including sales, finance, marketing and customer service. Then, you can transform your company into one that:

Improves customer service: With a complete view of the customer life-cycle, your customer service team gains the tools they need to resolve queries faster and with more personal responses.

Markets more effectively: With an integrated solution, you will be able to create targeted campaigns based on customer information and deliver a better return on your marketing budget.

Empowers more productive teams: An integrated solution gives your colleagues what they need to become more productive, and it also helps you avoid duplication of work. Customer service teams handle customer queries more efficiently, and sales teams can source quotes faster.

Works faster and smarter: Automating work-flows that seamlessly connects one department to the next ensures your business processes run smoothly and efficiently.

Uses visibility to drive profitability: Using real-time information about the volume and value of trade in your company, you can identify sales patterns and cross-sell opportunities.

Pitches new products to the right people: With better business insight, you will be able to leverage reliable customer data and target customers who want your new products and services.

Find out how Sage can help grow your business today.

Our highly qualified sales team would be happy to discuss your business needs with you.

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or +97143900180