Customer Support
If you are an existing customer who needs support with your Sage product, please let us know which country you are in and which product you need assistance with so we can direct you to the right website to help.
If the country you are looking for is not on this page, please go to our distribution network, where all of the countries we distribute products to are listed.
If you would prefer to speak to someone on the telephone, click here for our support phone numbers across the world
Sage's Support Philosophy
The support service and aftercare we provide to our customers is the cornerstone to our success. SMEs have limited sources of help and advice and very often no IT department. They look to Sage not just for advice on how software works but also how to get the most out of their software to enable better business performance and most importantly they come to us for advice on business critical topics and events such as tax, employee regulations, maternity, payroll, IFRS implementation and more.
As such we believe we are not just a software supplier but a partner in our customers’ businesses helping them to meet their objectives and have the freedom to realise their ambitions. Our relationships are built on loyalty, trust and quality advice.
Our emphasis on support is backed up by resources. Across the business as a whole more than 40%* of our people work in technical support/ customer service or customer training roles and we answer on average 33,000 calls from our customers every working day.
*FY08