Customer Support Contacts
If you are an existing customer who needs support with your Sage product, please let us know which country you are in and which product you need assistance with so we can direct you to the right website to help.
If the country you are looking for is not on this page, please go to our distribution network, where all of the countries we distribute products to are listed.
Africa
| Name | Phone | Website/Email |
|---|---|---|
| Training Courses | 1890 88 20 60 (International: +353 1642 08 00) | trainingcourses@sage.com |
| Sage ERP X3 | +27 31 537 7200 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| VIP Payroll products | +267 318 7445 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| Sage ERP X3 | +27 31 537 7200 | Visit Website |
| Sage 1000 | +27 31 537 7200 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| All products | 0820 820 27 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| Sage ERP X3 | +27 11 304 2000 | Visit Website |
| Sage 1000 | +27 11 304 2000 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| VIP Payroll products | +21 555 0990 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| Sage ERP Accpac | +27 (0) 11 304 2000/0800201463 | Visit Website |
| VIP Essentials | +27 (0) 11 304 4500 | Visit Website |
| VIP Classic | +27 (0) 11 304 4500 | Visit Website |
| VIP Premiere | +27 (0) 11 304 4500 | Visit Website |
| Pastel Partner Payroll | +27 (0) 11 304 4300 | Visit Website |
| ACT! CRM | +27 (0) 11 290 2880 | Visit Website |
| Sage 1000 | +27 (0)11 304 2602 /0800 212 335 | Visit Website support@softlineenterprise.co.za |
| Sage Line 500 | +27 (0)11 304 2602 /0800 212 335 | Visit Website support@softlineenterprise.co.za |
| Sales Logix | +27 (0)21 550 3400 /0800 22 6565 | Visit Website support@softlineenterprise.co.za |
| Sage X3 | +27 (0)11 304 2602 /0800 212 335 | Visit Website support@softlineenterprise.co.za |
| Sage PayPoint | +27 (0)11 304 2602 /0800 212 335 | Visit Website support@softlineenterprise.co.za |
| Sage Asset Manager | +27 (0)11 304 2602 /0800 212 335 | Visit Website support@softlineenterprise.co.za |
| Sage BI | +27 (0)11 304 2602 /0800 212 335 | Visit Website support@softlineenterprise.co.za |
| Sage Paperless | +27 (0)11 304 2602 /0800 212 335 | Visit Website support@softlineenterprise.co.za |
| Pastel Invoicing | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| Pastel My Business | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| Pastel Xpress | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| Pastel Evolution | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| Pastel Auditor | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| LegalWrite | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| Pastel Partner | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| Pastel Point of Sale | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website |
| Pastel Business Intelligence Centre | Request “Pastel Cover” – contact (011) 304 3600 | Visit Website sales@pastel.co.za |
| Pastel MicrOpay | +27 (0) 11 304 4300 | Visit Website sales@pastelpayroll.co.za |
| Pastel Evolution Payroll | +27 (0) 11 304 4300 | Visit Website sales@pastelpayroll.co.za |
If the country you are looking for is not on this page, please go to our distribution network, where all of the countries we distribute products to are listed.
Asia
| Name | Phone | Website/Email |
|---|---|---|
| All products | +9714 3900180 | Visit Website meinfo@sage.com |
| Name | Phone | Website/Email |
|---|---|---|
| All products | +91 11 41002488 | Visit Website salesindia@sage.com |
| Name | Phone | Website/Email |
|---|---|---|
| All products | +65 6336 6118 | Visit Website sagecover.asia@sage.com |
| Name | Phone | Website/Email |
|---|---|---|
| All products | +9714 3900180 | Visit Website mesupport@sage.com |
| Name | Phone | Website/Email |
|---|---|---|
| All products | +65 6336 6118 | Visit Website sagecover.asia@sage.com |
If the country you are looking for is not on this page, please go to our distribution network, where all of the countries we distribute products to are listed.
Europe
| Name | Phone | Website/Email |
|---|---|---|
| bäurer trade, bäurer industry | +49 180 50 50 235 | Visit Website csc.baeurer@sagebaeurer.de |
| bäurer Wincarat | +49 180 52 28 737 | Visit Website Csc.wincarat@sagebaeurer.de |
| HR software | – | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| All products | +32 (4) 3403418 | Visit Website helpdesk@sage.be |
| Name | Phone | Website/Email |
|---|---|---|
| Service Banques et Finance | +33 (0) 1 41 66 21 23 | |
| Service Revendeurs | 0825 066 166 | Visit Website |
| Service informations (Ciel) | +33 (0) 1 55 26 33 33 | Visit Website |
| Service Revendeur (Ciel) | +33 (0) 1 55 26 33 40 | Visit Website |
| Service experts-comptables (Ciel) | +33 (0) 1 55 26 33 46 | Visit Website |
| Service informations (Sage Coala) | 0 825 825 670 | Visit Website |
| Informations commerciales (Sage Coala) | 0825 88 67 86 | Visit Website |
| Service Technique (Ciel) Assistance PC | 0825 00 40 30 | |
| Service Technique (Ciel) Assistance Mac | 0825 00 98 05 | |
| Service Informations | 0 825 825 603 (0.13€ HT/mn) | Visit Website |
| Service Experts-Comptables | +33 (0) 1 41 66 23 59 | Visit Website |
| Service Export | +33 (0) 1 41 66 22 53 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| Sage Business Intelligence | +49 (0) 69 50007 6300 | |
| HWP Win | +49 (0) 69 50007 6300 | Visit Website |
| PC Kaufmann | +49 (0) 69 50007 6300 | Visit Website |
| GS Programme | +49 (0) 69 50007 6300 | Visit Website |
| ACT! | +49 (0) 69 50007 6300 | Visit Website |
| Sales Logix | +49 (0) 69 50007 6300 | Visit Website |
| Sage CRM / SageCRM.com | +49 (0) 69 50007 6300 | |
| Main support email | – | kundenbetreuung@sage.de |
| Office Line | +49 (0) 69 50007 6300 | Visit Website |
| Classic Line | +49 (0) 69 50007 6300 | Visit Website |
| Sage Personalwirtschaft | +49 (0) 69 50007 6300 | Visit Website |
| Primus | +49 (0) 69 50007 6300 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| To enquire about support options | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website |
| Sage Cover Extra | 1890 88 20 60 (International: +353 1642 08 00) | |
| Accounts Production | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website professionals@Sage.ie |
| ACT! | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website act.support@sage.ie |
| Coretime | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website professionals@sage.ie |
| Sage 50/Instant | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website sage50.support@sage.ie |
| Payroll | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website pye@sage.ie |
| Tax Pro | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website professionals@sage.ie |
| TAS Support | 1890 88 20 60 (International: +353 1642 08 00) | support@tassoftware.ie |
| TAS Cover Extra | 1890 88 20 60 (International: +353 1642 08 00) | support@tassoftware.ie |
| PSD | 1890 88 20 60 (International: +353 1642 08 00) | Visit Website |
| Sage 200 | 1890 88 20 60 (International: +353 1642 08 00) | sage200.support@sage.com |
| Sage 50 HR | 1890 88 20 60 (International: +353 1642 08 00) | irl.sage50hr@sage.com |
| Professional Services | 1890 88 20 60 (International: +353 1642 08 00) | professionalservices@sage.com |
| Name | Phone | Website/Email |
|---|---|---|
| All products | – | Visit Website |
| Symfonia Financial and Accounting applications | +48 (0) 22 455 56 66 | |
| Symfonia Sales applications | +48 (0) 22 455 57 77 | |
| Symfonia Start | +48 (0) 0703 902 555 | Visit Website |
| ACT! | +48 (0) 22 455 57 77 | Visit Website |
| Symfonia HR, Payroll applications | +48 (0) 22 455 58 88 |
| Name | Phone | Website/Email |
|---|---|---|
| 100, Construction, Next, Infologia 50 - Partners | +351 707 200 482 | dep.tecnico@sage.pt |
| 100, Construction, Next, Infologia 50 - Users | +351 707 200 482 | suporte@sage.pt |
| Gestexper | +351 707 200 482 | suporte.gestexper@sage.pt |
| GesPOS | +351 707 200 482 | suporte.gespos@sage.pt |
| X3 | +351 22 120 24 00 | info.adonix@sage.pt |
| Small businesses | – | Visit Website |
| General enquiries | +351 808 200 482 | info@sage.pt |
| SP | +351 707 782 407 | suportesp@sage.pt |
| Medium sized businesses | – | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| Sage Finance | +34 902 013 161 | Visit Website |
| Sage Adonix | +34 914 174 910 | Visit Website |
| Sage SP | +34 902 425 566 | Visit Website |
| Sage Logic Control | +34 902 104 590 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| All products | 0848 868 848 | Visit Website info@sageschweiz.ch |
| Name | Phone | Website/Email |
|---|---|---|
| Customer Care | 0845 111 66 66 | Visit Website customer.care@sage.com |
| Training support | 0845 111 6666 | uksme.trainingadmin@sage.com |
| Accountant support | 0845 111 11 11 | accountants.support@sage.com |
| Business Partner support - Sage 1000 and Line 500 | +44 (0) 118 111 7733 | support.south@sage.com |
| Business Partner support - MMS | 0845 111 77 33 | |
| Overseas customers - USA | Toll free – 1866 238 5256 | support.south@sage.com |
| Overseas customers - Canada | Toll free -1866 291 0586 | support.south@sage.com |
If the country you are looking for is not on this page, please go to our distribution network, where all of the countries we distribute products to are listed.
Southern Hemisphere
| Name | Phone | Website/Email |
|---|---|---|
| Sage MicrOpay | 1300 729 229 (Australia only) +61 2 9884 4000 | Visit Website |
| Wage Easy | 1300 924 332 (Australia only) +61 3 9947 9260 | Visit Website |
| Sage HandiSoft | +61 8 9245 0666 | Visit Website |
| Sage Business Solutions | 13 SAGE (13 7243) Toll Free: Australia Only | Visit Website sales.pacific@sage.com |
If the country you are looking for is not on this page, please go to our distribution network, where all of the countries we distribute products to are listed.
The Americas
| Name | Phone | Website/Email |
|---|---|---|
| XRT products | +55 (0) 11 3556 - 6500 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| Sage Payment Solutions & Merchant Services | 800 261 0240 | Visit Website |
| Sage FAS Fixed Assets (Government/Non profit) | 800 331 8514 | Visit Website |
| Sage Fundraising 100 (inc. Rainbow) | 800 945 3278 | Visit Website |
| Millennium | 800 945 3278 (US) or +1 949 923 3953 (International) | Visit Website |
| Sage MIP Fund Accounting | 800 945 3278 (US) or +1 949 923 3953 (International) | Visit Website |
| ACT! Corporate License Support | 866 400 4920 | Visit Website |
| ACT! Support (5 seats or less) | 877 716 6296 | Visit Website |
| Sage Abra HRMS | 877 932 6301 | Visit Website |
| Sage Accpac ERP | 800 642 7693 | Visit Website |
| Sage Active Planner | 800 457 5864 | Visit Website |
| Sage BusinessVision | 800 215 5395 | Visit Website |
| Sage BusinessWorks Accounting | 800 447 5700 option 2 | Visit Website |
| Sage Carpe Diem | 866 719 5198 | Visit Website |
| Sage SalesLogix | 800 944 5709 | Visit Website |
| Sage Fundraising 50 | 800 945 3278 (US) or +1 949 923 3953 (International) | Visit Website |
| Sage MAS 90 ERP and Sage MAS 200 ERP | 888 924 8989 | Visit Website |
| Sage MAS 500 ERP | 877 541 1679 | Visit Website |
| Peachtree by Sage | 800 428 9974 | Visit Website |
| Sage PFW ERP | 888 928 8989 | Visit Website |
| Sage Pro | 800 642 7693 | Visit Website |
| Simply Accounting by Sage | 888 522 2722 | Visit Website |
| Sage Timberline Office | 800 551 8307 | Visit Website |
| Sage Timesheet | 866 719 5198 | Visit Website |
| Sage Master Builder | 800 866 8049 | Visit Website |
| Name | Phone | Website/Email |
|---|---|---|
| Sage FAS Fixed Assets (Government/Non profit) | 800 331 8514 | Visit Website |
| Sage Fundraising 100 (inc. Rainbow) | 800 945 3278 | Visit Website |
| Millennium | 800 945 3278 (US) or +1 949 923 3953 (International) | Visit Website |
| Sage MIP Fund Accounting | 800 945 3278 (US) or +1 949 923 3953 (International) | Visit Website |
| Sage Payment Solutions & Merchant Services | 800 261 0240 | Visit Website |
| Sage Master Builder | 800 866 8049 | Visit Website |
| ACT! Corporate License Support | 866 400 4920 | Visit Website |
| ACT! Support (5 seats or less) | 877 716 6296 | Visit Website |
| Sage Abra HRMS | 877 932 6301 | Visit Website |
| Sage Accpac ERP | 800 253 1372 | Visit Website |
| Sage Active Planner | 800 457 5864 | Visit Website |
| Sage BusinessVision | 800 215 5395 | Visit Website |
| Sage BusinessWorks Accounting | 800 447 5700 option 2 | Visit Website |
| Sage Carpe Diem | 866 719 5198 | Visit Website |
| Sage SalesLogix | 800 944 5709 | Visit Website |
| Sage Fundraising 50 | 800 945 3278 (US) or +1 949 923 3953 (International) | Visit Website |
| Sage MAS 90 ERP and Sage MAS 200 ERP | 888 924 8989 | Visit Website |
| Sage MAS 500 ERP | 877 541 1679 | Visit Website |
| Peachtree by Sage | 800 428 9974 | Visit Website |
| Sage PFW ERP | 888 928 8989 | Visit Website |
| Sage Pro | 877 828 6373 | Visit Website |
| Simply Accounting by Sage | 888 522 2722 | Visit Website |
| Sage Timberline Office | 800 551 8307 | Visit Website |
| Sage Timesheet | 866 719 5198 | Visit Website |