Retailers in Africa & Middle East streamlining their businesses with ease
Sage – the market leader for integrated cloud, accounting, payroll & HR and payment systems – has chosen iVend Retail, a global retail solution brand, as the preferred retail management system in Africa and the Middle East to integrate with the Sage X3, Sage 300 and Sage Evolution business applications.
iVend retail is developed by CitiXsys, a leading multinational provider of software products for the retail and wholesale distribution sectors.
The company helps retailers to manage retail business processes with frictionless continuity, from head office functions to store back office and POS operations. The modular retail application suite includes rich features for loyalty management, inventory management, inventory planning, business intelligence, promotions and store management.
iVend offers specialist solutions for verticals such as supermarkets, apparel and footwear stores, wine shops, bookstores, electronics shops and sports shops. It enables retailers to gain a single view of every customer touchpoint, including point of sale, the web, call centre, catalogue, mobile, stores, pop-up retail and e-commerce. Retailers get a 360-degree view of the customer – regardless of the channel they choose to shop in – combined with a single view of inventory.
Large customers with an omnichannel approach (encompassing channels such as stores, call centres, mobile and the web) can implement the whole suite to become more efficient and profitable.
Combined with Sage’s solutions, this gives retailers of all sizes a solution that automates business processes from the back-end to customer touch points and reduces the need to recapture or import data. Retailers benefit from visibility into their entire business process and a single stream of data, enabling them to make more informed decisions. For example, finance teams have access to real-time data from all stores and channels so that they have better insight into sales, profits and costs across the business.
Anton van Heerden, Executive Vice-President and Managing Director, Sage South & Southern Africa said: “In a time of seismic technological change and digital invention, Sage is working with smart partners like iVend Retail to create solutions that reinvent and simplify business processes. The combination of our software and iVend Retail’s solutions will enable our customers to focus on their business and help them to leapfrog to the future.”
Jan Jansen van Vuuren, Channel Sales Manager for Southern Africa at iVend Retail said: “This partnership is a great opportunity for us to expand our footprint in Africa and Middle East, working with a partner that offers world-class business solutions suitable for retailers of all sizes. We look forward to helping Sage customers in the region to redefine omnichannel retailing, drive greater conversions and deliver the intuitive experiences today’s shoppers demand.”
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