Client Care we offer

Our focus is your success

Sage Enterprise ClientCare

The support you deserve from a company you can trust.

Our focus is your success

Successful businesses have one thing in common: They are prepared for the unexpected. That means being ready to respond to challenges as quickly as possible—or better yet, avoid them entirely.

Sage is committed to your success. With Sage ClientCare—our maintenance programme —Sage provides the upgrades, personalised service, and value you need to protect and extend the value of your Sage solution. As your trusted advisor, we’ll show you how to get more from your Sage software than you ever thought possible.

By maintaining an annual Sage ClientCare plan, you benefit from:

  • Continuous improvement with regular updates to help you improve competitiveness
  • Access to fast, accurate responses and solutions to software issues and other technical challenges
  • Reduced total cost of ownership
  • Minimised business risk and improved business value

There’s no better way to protect and extend your software investment than through a Sage ClientCare software assurance plan. We deliver value to your organisation by helping you reduce the time, resources, effort, and cost of operating your Sage solution.

With a Sage ClientCare plan you get:

  • Product enhancements, critical updates, version upgrades, hotfixes and patches.
  • Access to Technical Support via your Solution Provider and a channel to the Sage Technical Support Team.

Clientcare software assurance queries

Updates and enhancements

Each year, Sage makes a significant investment in research and development to innovate and extend our Sage products so our customers can continuously improve their businesses. When you subscribe to a Sage ClientCare plan, you ensure your software is up to date by receiving product releases that incorporate all the latest productivity enhancements and security features. Plus you get access to critical updates, product fixes and patches over the term of your plan.

Award-Winning Customer Support

Sage and your Solution Provider provide the expert guidance you need to harness the full capability of your Sage solution. As trusted advisors, we take the time to get to know you and ensure you learn from every interaction with us. We’ll help show you how your solution can improve business efficiency. Our customer support team provides swift responses for everything from basic fixes and error messages to technically complex issues beyond the experience of your IT department.

Committed to excellence every step of the way

At Sage, we believe software support isn’t just about making technology run better. That’s only scratching the surface. We designed our Sage ClientCare programme to help make your company more successful and more agile. We are committed to helping you get more out of your Sage solution than you ever thought possible. Our emphasis on support is backed up by resources. As quickly as things change in today’s global economy, there’s peace of mind in knowing that your investment in Sage software is backed by an organisation with financial stability and a reliable record of supporting customers even through periods of economic instability. Let us become one of your trusted partners. Consider subscribing to or renewing your Sage ClientCare plan today.