{"id":1910,"date":"2020-05-20T15:00:37","date_gmt":"2020-05-20T05:00:37","guid":{"rendered":"https:\/\/www.sage.com\/en-au\/blog\/?p=1910"},"modified":"2025-06-26T00:51:33","modified_gmt":"2025-06-25T14:51:33","slug":"hrblock","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-au\/blog\/hrblock\/","title":{"rendered":"H&R Block: \u2018It\u2019s been a very steep learning curve for us.\u2019"},"content":{"rendered":"
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\n\t\t\t\t\t\tH&R Block: \u2018It\u2019s been a very steep learning curve for us.\u2019\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t

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<\/video><\/div><\/div>\n<\/div><\/figure>\n\n\n\n

As part of our Voice of Customer series<\/a>, we spoke with Mark Chapman, Director of Tax Communications for H&R Block, about the challenges H&R Block has faced during the COVID-19 outbreak.<\/p>\n\n\n\n

With over 470 locations across the nation, H&R Block is Australia\u2019s leading tax services company. It employs over 2,000 tax consultants and prepares over 750,000 tax returns annually.<\/p>\n\n\n\n

\u201cCOVID-19 has had a significant impact on our business,\u201d says Mark.<\/p>\n\n\n\n

\u201cWe\u2019ve had to deal with a real spike in interest in our services, because people have been presented with all these different government stimulus packages.\u201d<\/p>\n\n\n\n

\u201cIt\u2019s been a very steep learning curve for us, because none of these packages existed a few weeks ago.\u201d<\/p>\n\n\n\n

Watch our video to discover how H&R Block has adapted to the current environment to guide its clients through the government stimulus packages and learn Mark\u2019s advice for businesses leveraging these packages.<\/p>\n","protected":false},"excerpt":{"rendered":"

As part of our Voice of Customer series, we spoke with Mark Chapman, Director of Tax Communications for H&R Block, about the challenges H&R Block has faced during the COVID-19 outbreak. With over 470 locations across the nation, H&R Block is Australia\u2019s leading tax services company. It employs over 2,000 tax consultants and prepares over […]<\/p>\n","protected":false},"author":274,"featured_media":1928,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":true,"post_featured_image_hide":false,"footnotes":""},"categories":[77],"tags":[208,251,256,161],"business_type":[10,9,7],"context":[],"industry":[],"persona":[110,101,102,100],"imagine_tag":[71,60,255,69,40,44],"coauthors":[272],"class_list":["post-1910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trends-insights","tag-accounting-tips","tag-accounting-trends","tag-business-continuity","tag-voice-of-customer","business_type-small-business","business_type-medium-sized-business","business_type-accountants"],"sage_meta":{"region":"en-au","author_name":"Sage Team","featured_image":"https:\/\/www.sage.com\/en-au\/blog\/wp-content\/uploads\/sites\/5\/2020\/05\/Mark-HR-Block-1675x1275-2.jpg","imagine_tags":{"71":"Accountants","60":"Ambition","255":"Business continuity","69":"Business management","40":"Mid-sized business","44":"Support"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice Australia","distributor_original_site_url":"https:\/\/www.sage.com\/en-au\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/posts\/1910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/users\/274"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/comments?post=1910"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/posts\/1910\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/media\/1928"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/media?parent=1910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/categories?post=1910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/tags?post=1910"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/business_type?post=1910"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/context?post=1910"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/industry?post=1910"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/persona?post=1910"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/imagine_tag?post=1910"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-au\/blog\/api\/wp\/v2\/coauthors?post=1910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}