{"id":2072,"date":"2020-01-23T13:30:08","date_gmt":"2020-01-23T02:30:08","guid":{"rendered":"http:\/\/sage-people-scraping-ca.local\/?p=878"},"modified":"2026-02-05T20:11:24","modified_gmt":"2026-02-05T09:11:24","slug":"the-way-hr-operates-changing","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-au\/blog\/the-way-hr-operates-changing\/","title":{"rendered":"5 ways HR\u2019s transforming how it operates"},"content":{"rendered":"
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\n\t\t\t\t\t\t\tPeople & Leadership<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t
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\n\t\t\t\t\t\t5 ways HR\u2019s transforming how it operates\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t

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\n\t\t\t\n\t\t\t\t\"\"\t\t\t\tJessica Leyshon<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

HR\u2019s changing. Just as Personnel evolved into HR in the 1980s, it\u2019s now evolving into a \u2018People\u2019 function.<\/p>\n\n\n\n

In fact, 94% of HR and People leaders we polled anticipate changes in the next three to five years as part of this transition.<\/p>\n\n\n\n

The changing face of HR<\/strong><\/h2>\n\n\n\n

Our research report, The changing face of HR, set out to find out more about these changes, and what they mean for HR and People teams, and organisations today.<\/p>\n\n\n\n

We asked 500 HR and People leaders how they\u2019re adapting to the changing world of work, what they\u2019re doing differently, and what\u2019s on the horizon in the coming years.<\/p>\n\n\n\n

When it comes to how HR teams are operating, five distinct things stood out. Here\u2019s what the research revealed about how HR is transforming how it operates.<\/p>\n\n\n\n

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Free research report: The changing face of HR<\/h2>\n\n\t\t\t\t\t\t\t\t\t
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Seismic shifts in the way organisations operate, work, and manage their people are occurring. We surveyed 500+ HR leaders to discover how they are responding.<\/p>\n

Uncover insights on how to stay ahead and transform HR from a process focused function to a people driven business.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDownload Report<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\"\"\t\t\t<\/div>\n<\/div>\n\n\n\n

1. Talent acquisition: HR and People teams are changing how they hire<\/h2>\n\n\n\n

The way organisations recruit is changing. One third of HR leaders say they are transforming their talent acquisition approach, as they look to build better candidate experiences for applicants, on-boarders, and new joiners.<\/p>\n\n\n\n

One way they are looking to do this is by making the on-boarding journey as seamless as possible. 38% of HR and People leaders said they are already doing this, while 48% said they would seek to in the future, and 24% have already adopted Artificial Intelligence (AI) into their approach, with a further 56% aiming to within a year.<\/p>\n\n\n\n

2. People analytics: HR leaders plan to adopt real-time analytics <\/strong><\/h2>\n\n\n\n

Companies have a wealth of information about their consumers at their fingertips. Forward-thinking HR and People teams are asking themselves: what would be the impact if we knew our employees as well as we know our customers?<\/p>\n\n\n\n

A third (33%) of HR and People leaders we polled have a single source of truth for their People data, and over 40% make People decisions based on data.<\/p>\n\n\n\n

Within the next year, a further 51% of HR leaders are planning to easily access data in real-time \u2013 with many organisations understanding its time to say goodbye to gut feel and spreadsheets.<\/p>\n\n\n\n

3. Workforce experiences: organisations are building enhanced experiences <\/strong><\/h2>\n\n\n\n

Workforce experience management has started to feature in many organisations\u2019 plan, and the importance of great workforce experiences throughout the employee journey now appears to have gained increasing recognition.  38% of HR leaders we surveyed said they\u2019ve developed enhanced workforce experiences for all employees.<\/p>\n\n\n\n

Furthermore, almost half (47%) of HR leaders polled said they have plans to adopt new ways of working in the next 12 months that focus on employee experiences.<\/p>\n\n\n\n

Appreciating the need to gather and act quickly on employee sentiment and feedback was also evident. 40% of HR and People leaders are using pulse surveys to monitor employee engagement, with a further 44% planning to adopt this in the next year.<\/p>\n\n\n\n

4. Performance and rewards: organisations are continuously collecting feedback data  <\/strong><\/h2>\n\n\n\n

Traditional approaches such as the annual appraisal aren\u2019t quite dead\u2014but it seems they may be soon. 40% of HR and People leaders we polled said they continuously collect performance feedback data right now, with a further 47% planning to within the next 12 months.<\/p>\n\n\n\n

Currently, over a third (36%) of HR and People leaders are transparent about organisational and personal goals across the business, with a further 52% of leaders planning to adopt this in the next year.<\/p>\n\n\n\n

5. Learning and development: the trend for employee-driven learning <\/strong><\/h2>\n\n\n\n

As the way people work continues to evolve, so too does the way they learn\u2014and the way in which companies offer learning and development, as a result.<\/p>\n\n\n\n

43% of HR and People leaders we spoke to said they offer employee-driven learning, with a further 44% planning to offer this within the next year.<\/p>\n\n\n\n

It\u2019s a similar pattern when it comes to flexible career paths. 41% of HR and People teams currently offer this, with a further 44% planning to in the next 12 months.<\/p>\n\n\n\n

Micro-learning is also on the agenda. 32% of HR and People leaders see it as important as formal company training right now. Over the next year, a further 52% of HR teams also plan to adopt it.<\/p>\n\n\n\n

New ways of working are being adopted across the board \u2013 and there are more plans ahead<\/strong><\/h3>\n\n\n\n

Overall, over a third of HR leaders told us they\u2019ve already adopted new ways of working\u2014such as flexible working, data-driven decision making, and continuous performance management.<\/p>\n\n\n\n

Surprisingly, our research showed certain ways of working weren\u2019t being prioritised over others, however \u2014with all aspects of modern People processes given relatively equal weighting by respondents as a priority now, and over the next year. Change is happening across the board \u2013 from talent acquisition, to learning and development.<\/p>\n\n\n\n

HR can lead change in workplaces today <\/strong><\/h3>\n\n\n\n

With an enormous 94% of respondents expecting further changes in the sector over the next three years, it\u2019s encouraging that over a third of HR and People leaders are already adopting new ways of working across the board\u2014but also that many know there is more work to be done.<\/p>\n\n\n\n

HR teams are perfectly placed to lead the change in today\u2019s world of work. With new ways of attracting, managing and engaging your people available thanks to technology, there\u2019s a huge opportunity for HR and People teams to lead change in today\u2019s digital world of work. Are you ready?<\/p>\n\n\n\n

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Free research report: The changing face of HR<\/h2>\n\n\t\t\t\t\t\t\t\t\t
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Seismic shifts in the way organisations operate, work, and manage their people are occurring. We surveyed 500+ HR leaders to discover how they are responding.<\/p>\n

Uncover insights on how to stay ahead and transform HR from a process focused function to a people driven business.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDownload Report<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\"\"\t\t\t<\/div>\n<\/div>\n\n\n

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Subscribe to the Sage Advice Newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t
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Get a roundup of our best business advice in your inbox every month<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tSubscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\"\"\t\t\t<\/div>\n<\/div>\n\n

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