Sage Business Cloud Accounting is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-compliance with the accessibility guidelines
The content listed below is non-accessible for the following reasons.
We would like all objects on a page that have meaning to have a text alternative. However, sometimes text alternatives aren’t available, they aren’t easy to understand, or they don’t match what is presented visually. We’re working to fix this by replacing older code and resolving identified bugs.
WCAG Reference 1.1.1
Info and Relationships
We would like to make sure that information and relationships implied by visual formatting are clear to people using assistive technologies. However, headings aren’t marked up correctly in code. We’ll review our code to make improvements.
WCAG Reference 1.3.1
Where the sequence of content on a page is important, we’ll make sure the sequence is preserved for users of assistive technologies, such as screen readers. If CSS is disabled, some content may be read by assistive technologies in the wrong sequence. We'll fix these instances.
WCAG Reference 1.3.2
Identify Input Purpose
We use ARIA landmarks to identify page regions, but some might be missing. We will work to ensure consistent use of ARIA landmarks going forward.
WCAG Reference 1.3.5
We would like the visual presentation of text to have good contrast against background colours to support people with visual impairments. However, this isn’t the case in some places. To fix this, we’re working on improved visual styles and phasing out the use of placeholder text.
WCAG Reference 1.4.3
We would like everything that’s interactive to be accessible using the keyboard alone. However, some pages may be difficult to navigate with the keyboard. We plan to allow users to set their own keyboard shortcuts to help with this.
WCAG Reference 2.1.1
No Keyboard Trap
We would like to avoid situations where you might get stuck if using the product with the keyboard alone. Right now, users can escape from a table using the Escape key, but there’s no way for them to know this upfront. Going forward, we’ll rebuild our tables to fix this.
WCAG Reference 2.1.2
We would like to provide features in code to allow users to bypass repeated blocks of content, for example, navigation that appears on every page, as this may help some users. These features aren't present in the product today, but we’ll add them.
WCAG Reference 2.4.1
Headings and Labels
We provide concise and meaningful descriptive headings, but some are missing or unclear. In some cases, there is only one label for several fields, or read-only fields are used as labels. We will resolve these cases when we update or replace pages.
WCAG Reference 2.4.6
Language of Page
We would like to set the language of each page in code, so content is always presented correctly. This code isn’t present in the product today, but we plan to add it.
WCAG Reference 3.1.1
Users may encounter situations where interacting with items causes unexpected behaviour. We’re working on resolving these situations.
WCAG Reference 3.2.2
We would like people to receive appropriate suggestions to correct an error, if possible. However, some error messages are worded broadly, and many don’t include specific suggestions for correction. We'll review our error message content.
WCAG Reference 3.3.3
Name, Role, Value
We would like each field on the page to be associated with a label in code, however, in some situations, this isn’t the case (for example, tickboxes indicating table row selection, or fields in tables). To fix this, we’re working on updating how cases like this are coded.
We would also like all icons to have text descriptions in code so it’s clear to all users what they do. We've found some that don’t have descriptions, and we’ve logged them to fix.
WCAG Reference 4.1.2