{"version":"1.0","provider_name":"Sage Advice Canada English","provider_url":"https:\/\/www.sage.com\/en-ca\/blog","author_name":"Francesca Whitehall","author_url":"https:\/\/www.sage.com\/en-ca\/blog\/author\/francescawhitehall\/","title":"What is gross revenue retention?","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"RTyPcDZxF8\"><a href=\"https:\/\/www.sage.com\/en-ca\/blog\/glossary\/what-is-gross-revenue-retention\/\">What is gross revenue retention?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.sage.com\/en-ca\/blog\/glossary\/what-is-gross-revenue-retention\/embed\/#?secret=RTyPcDZxF8\" width=\"600\" height=\"338\" title=\"&#8220;What is gross revenue retention?&#8221; &#8212; Sage Advice Canada English\" data-secret=\"RTyPcDZxF8\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.sage.com\/en-ca\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Gross revenue retention (GRR), also referred to gross dollar retention (GDR), tells you how much of your customer revenue you are retaining from the previous year. Conversely, it tells you the churn and downgrades from your existing customers. GRR is best used in conjunction with other\u00a0SaaS metrics. GRR tells you how happy your customers are [&hellip;]","thumbnail_url":"https:\/\/www.sage.com\/en-ca\/blog\/wp-content\/uploads\/sites\/12\/2023\/03\/gross-revenue-retention-accounting-financial-management-glossary-1.jpg"}