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Sage 50cloud customer resources

Sage 50cloud Accounting 2020 gives you more options with greater flexibility to take your business into the future.

Sage 50cloud Must Haves


Payroll and Care Plans

Sage 50cloud offers all the options you’ll need to run your accounting software the way you need it to.

Comprehensive Training

From self-paced courses to hands-on labs, Sage University helps you learn everything you need to know about Sage 50cloud.

What else can I do with Sage 50cloud?


Accept payments with a click of a button

Give your customers the flexibility to pay how they want to pay with Sage Invoice Payments and Microsoft Pay in Outlook.

Get printed business cheques

Save time by printing cheque details from Sage 50cloud accounting. Cheques are 100% compatible with Sage 50cloud and include security features to help prevent fraud.

Create intelligent business reports

Get customizable Microsoft Excel-based business accounting reports, automatically updated with real-time data.

Send and receive payments electronically

Conveniently make and receive electronic payments faster and more accurately with Sage 50cloud Direct Deposit.

Never miss a payment to a vendor/employee

With Sage 50cloud Accounting EFT Direct, you are able to perform employee and vendor direct deposits and customer pre-authorized debits.

Solve your unique business issues

Customize your Sage 50cloud with hand-picked solutions that meet rigorous strategic, technology and integration criteria.

Need to speak to a Sage 50cloud expert?

Call 1-800-789-8011 or visit our resources center for more ways to get help with your Sage 50cloud Accounting software.

Other resources

Sage City is your online community for Sage product support and sound business advice

  1. Minimum one-year commitment required. Valid credit card and Internet access required to activate and maintain support and services. Activation of your Sage Business Care plan must occur within 30 days of your product registration to have access to benefits for the entire term of your plan. To ensure continuous service, your Sage Business Care plan is an automatically renewing plan. The traditional plan is an annual plan with a perpetual license to the software; therefore, you own the license. The subscription plan is an annual subscription with a lease to the software license; therefore, you can only use the license while you are on the plan. You may terminate any of the plans with at least ten days’ notice prior to your renewal date and not be charged for the renewal; however, if you terminate your subscription plan or if your subscription payment is not received, you will have read-only access to your data, and full program functionality will not be restored until you have brought your account current. The subscription plan requires that you be on the most current version of the software to continue your subscription.
  2. Support specialists reserve the right to limit the duration of customer support calls.
  3. Sage Drive is only available to customers on the latest release of Sage 50cloud Accounting and requires a computer with Internet Explorer 10, Firefox, or Chrome and a high-speed Internet connection. Sage 50cloud data may only be accessed from one additional device, by one person at a time, and there are limits as to the amount of data that can be accessed. Data access is subject to Internet provider network availability and occasional downtime due to system and server maintenance.
  4. Only customers on the latest release of Sage 50cloud Accounting have access to the Sage Business Cloud X3 integration. The Sage Business Cloud X3 integration includes a subscription to Sage Business Cloud X3. If customer cancels the Sage Business Cloud X3 integration service, to maintain access to Sage Business Cloud X3, customer must set up separate billing. Not all Sage Business Cloud X3 features available on the mobile app. Mobile devices sold separately and require a data plan. Data access is subject to cellular provider network availability and occasional downtime due to system maintenance.
  5. Subject to approval and to Sage Payment Solutions terms and conditions. Additional fees, Internet access, and credit card required.
  6. Pay up to 10 employees. Additional fees apply for more employees. Find out more about the Employee Limits on Payroll. All access to any payroll features or functionality requires a service plan with payroll processing. A plan is also required to print, process, and file CRA forms.