{"id":1389,"date":"2017-11-15T21:30:00","date_gmt":"2017-11-15T21:30:00","guid":{"rendered":"https:\/\/www.sage.com\/en-gb\/blog\/black-friday-tips-for-small-businesses\/"},"modified":"2026-01-30T10:08:19","modified_gmt":"2026-01-30T10:08:19","slug":"black-friday-tips-for-small-businesses","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-gb\/blog\/black-friday-tips-for-small-businesses\/","title":{"rendered":"Black Friday 2017: Essential tips for small businesses"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/category\/growth-customers\/\" class=\"entry-header__link\">Growth &amp; Customers<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tBlack Friday 2017: Essential tips for small businesses\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2017-11-15T21:30:00+00:00\">15 November, 2017<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Black Friday 2017: Essential tips for small businesses\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-gb\/blog\/black-friday-tips-for-small-businesses\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-gb\/blog\/author\/joanne-dewberry\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2017\/08\/joanne-dewberry.jpg\" class=\"entry-author__image\" alt=\"\" \/>\t\t\t\t<span class=\"entry-author__name\">Joanne Dewberry<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p>You might wistfully remember back to being woken up early or even setting your alarm, to sit outside shops ready to bag your self a bargain or two in the Boxing Day sales, queuing outside in a post Christmas haze. Not any more.<\/p>\n\n\n\n<p>Black Friday &#8211; the day following Thanksgiving in the US &#8211; now kick-starts our Christmas gift shopping with a plethora of <a href=\"https:\/\/www.sage.com\/en-gb\/blog\/black-friday-dos-and-donts-for-small-businesses\/\" target=\"_blank\" rel=\"noopener noreferrer\">offers, discounts and one-off bargains<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-black-friday-blunders\"><strong>Black Friday blunders<\/strong><\/h2>\n\n\n\n<p>In past years, bad publicity and injuries through shopper meltdowns led some retailers to rethink their Black Friday strategies. Out went shelves stacked high with discounted products and eager shoppers ready to dive in and grab what they could. In came pared down sales campaigns, with some retailers opting not to take part in the major sales event.<\/p>\n\n\n\n<p>But Black Friday is still big business for a lot of companies and it pays to be prepared.<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">The business-savvy guide to seasonal selling<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Discover important trading dates for your business \u2013 including new ways to help you take advantage of popular selling days throughout the year.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-e916b111-3801-47fd-9653-a337d2158774\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Get the guide<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-960945614-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-960945614-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-get-involved\"><strong>How to get involved<\/strong><\/h2>\n\n\n\n<p>For smaller independent businesses, especially online where your shop is effectively open 24 hours a day, taking part couldn&#8217;t be easier. But like anything, you need a strategy and a campaign.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-be-specific\"><strong>Be specific<\/strong><\/h3>\n\n\n\n<p>Instead of having an overall discount giving customers a huge range to choose from, place two or three items on offer. Maybe look at having a different offer each day leading up to Black Friday.&nbsp;Also, try limiting the amount of products on show to spark interest, while increasing a fear of missing out and desire from potential customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-start-teasing-customers\"><strong>Start teasing customers<\/strong><\/h3>\n\n\n\n<p>Don&#8217;t leave everything to the last minute! Start creating an interest in the products and your offers as soon as with carefully scripted hints and images.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-preparation-is-key\"><strong>Preparation is key<\/strong><\/h3>\n\n\n\n<p>Use suitable accounting software for your small business to make sure you have adequate stock and the levels are correct in your shop. Prepare your offers or discounts in advance as this will save you valuable time and keep your campaign on track.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-social-media\"><strong>Use social media<\/strong><\/h3>\n\n\n\n<p>Although it&#8217;s still a bit weird on Facebook, most social media platforms embrace hashtags, Twitter and Instagram especially where it&#8217;s the most used search facility.<\/p>\n\n\n\n<p>Use the hashtag #BlackFriday to promote and drive traffic to your offers. Save yourself some time and use scheduling facilities such as Hootsuite and Buffer to promote your offer every hour over your campaign.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-have-something-special-for-regular-customers\"><strong>Have something special for regular customers<\/strong><\/h3>\n\n\n\n<p>Send a newsletter out to your regular customers with a discount\/offer just for them, which will make them feel valued.<\/p>\n\n\n\n<p>Will you be holding a Black Friday offer? Share your tips below.<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Join more than 500,000 UK readers and get the best business admin strategies and tactics, as well as actionable advice to help your company thrive, in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-b1a63862-3fa0-4a5e-bb67-c76b88bbc6b8\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe now<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You might wistfully remember back to being woken up early or even setting your alarm, to sit outside shops ready to bag your self a bargain or two in the Boxing Day sales, queuing outside in a post Christmas haze. Not any more. Black Friday &#8211; the day following Thanksgiving in the US &#8211; now [&hellip;]<\/p>\n","protected":false},"author":189,"featured_media":1832,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[8,114],"tags":[15],"business_type":[4],"lilypad":[],"context":[],"industry":[],"persona":[73,74],"imagine_tag":[108,109],"coauthors":[431],"class_list":["post-1389","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth-customers","category-trends-insights","tag-grow-business","business_type-small-business"],"sage_meta":{"region":"en-gb","author_name":"Joanne Dewberry","featured_image":"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2017\/08\/Parfumarija_SageOne_GL_121114-156.jpg","imagine_tags":{"108":"Retail","109":"Small business"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice UK","distributor_original_site_url":"https:\/\/www.sage.com\/en-gb\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/1389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/users\/189"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/comments?post=1389"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/1389\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media\/1832"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media?parent=1389"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/categories?post=1389"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/tags?post=1389"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/business_type?post=1389"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/lilypad?post=1389"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/context?post=1389"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/industry?post=1389"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/persona?post=1389"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/imagine_tag?post=1389"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/coauthors?post=1389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}