{"id":15677,"date":"2023-09-28T11:35:06","date_gmt":"2023-09-28T10:35:06","guid":{"rendered":"https:\/\/www.sage.com\/en-gb\/blog\/?p=15677"},"modified":"2025-08-26T14:52:33","modified_gmt":"2025-08-26T13:52:33","slug":"future-performance-management-research","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-gb\/blog\/future-performance-management-research\/","title":{"rendered":"What does the future of performance management look like?"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/category\/people-leadership\/\" class=\"entry-header__link\">People &amp; Leadership<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tWhat does the future of performance management look like?\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \">Published <time class=\"entry-date published\" datetime=\"2023-09-28T11:35:06+01:00\">28 September, 2023<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"What does the future of performance management look like?\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-gb\/blog\/future-performance-management-research\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-gb\/blog\/author\/jessicafuhl\/\">\n\t\t\t\t<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.sage.com\/en-au\/blog\/wp-content\/uploads\/sites\/5\/2020\/10\/Jess-fuhl.jpg\" class=\"entry-author__image\" height=\"40\" width=\"40\" fetchpriority=\"high\" \/>\t\t\t\t<span class=\"entry-author__name\">Jessica Leyshon<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Being successful in your role as a HR leader is a great feeling. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When your company has an infectious culture and your people are thriving, it\u2019s like flying.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But managing high performing teams doesn\u2019t happen by accident. It takes laser focus, great teamwork, grit, and empathy. It also means defining what success looks like and empowering your people to reach that.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s where the importance of great performance management strategies come in. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, Sage set out to conduct a true 360-degree view on performance management today. How is it faring? Is it meeting its goals? What is the feedback from HR and business leaders? <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The results were intriguing. We feature some of them in this article.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what we cover:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#the\">The future of performance management: A summary of the top findings<\/a><\/li>\n\n\n\n<li><a href=\"#about\">About the research<\/a><\/li>\n\n\n\n<li><a href=\"#performance\">Performance management today<\/a><\/li>\n\n\n\n<li><a href=\"#future\">The future of performance management<\/a><\/li>\n\n\n\n<li><a href=\"#solving\">Solving performance management challenges: What companies need to do to get ahead<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><div class=\"single-cta\">\n\t<a\n\t\tclass=\"button button--primary gate-ed670305-5f42-4ed7-9cd1-a359cc64d69b\"\n\t\trole=\"button\"\n\t\tdata-button-location=\"content_area\"\n\t\thref=\"#gate-ed670305-5f42-4ed7-9cd1-a359cc64d69b\"\n\t>Download your free copy of The future of performance management, and learn how technology and data can play an important role<\/a>\n<\/div>\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the\">The future of performance management: A summary of the top findings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">More than half of HR and business leaders (58%) think that performance management is important now more than ever, with as many as 74% saying they find it more difficult due to hybrid working. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, 75% believe their performance management processes are out of date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Respondents also told us that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>61% of HR leaders say their current performance management approaches aren\u2019t an efficient use of their HR team and managers\u2019 time.<\/li>\n\n\n\n<li>59% told us they don\u2019t use performance indicators to manage succession planning.<\/li>\n\n\n\n<li>59% aren\u2019t using data to inform performance conversations.<\/li>\n\n\n\n<li>57% say their current approach isn\u2019t equitable.<\/li>\n\n\n\n<li>More than half (55%) can\u2019t spot high and low performers.<\/li>\n\n\n\n<li>Three quarters think the annual appraisal process is outdated.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In the future, HR leaders told us they believe the focus will be less on hours worked, and more on business impact (86%), and goals will be more intrinsically linked to diversity, equity and inclusion (DEI) strategies (84%). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">69% of HR leaders think that performance ratings should be abolished, and 71% think that the nine-box grid will become obsolete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"about\">About the research<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We spoke to more than 1,000 HR and business leaders from small and medium organisations across the world to get under the skin of how they measure performance in their companies, what\u2019s important to them and how they see the future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Specifically, the research focuses on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Performance management today: what current processes look like<\/li>\n\n\n\n<li>What the future holds for performance management: what HR and business leaders want for the future<\/li>\n\n\n\n<li>Solving HR challenges: what companies need to do to get ahead.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The respondents\u2019 answers provide a full 360-degree view of the good, the bad and the ugly of performance management, and what a future with data and technology could hold.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"performance\">Performance management today<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">It\u2019s unfair<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Just 26% of companies admit to having a company-wide consistent approach to performance management. Only 41% of respondents said their performance management system was effective at promoting equity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More than half of HR and business leaders (59%) said they\u2019re not using data to inform performance conversations and over half (55%) can\u2019t spot high and low performers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A misalignment of company goals<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Moreover, while businesses spend a lot of time devising business strategies, only 29% are linking individuals\u2019 performances to their goals and values. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In fact, only 40% of HR and business leaders say that clear expectations are currently set in performance management discussions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HR leaders are not fans of performance ratings either, with 69% saying they should be abolished.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Lack of clarity in employee objectives<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As one CFO said, we need to \u201cset clear expectations for behaviour and performance and explain how success will be measured\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Only 7% of companies said they currently provide ongoing reviews for pay and promotions, while 52% said their performance management processes aren\u2019t valuable in assessing an individual\u2019s performance, and only 44% are using their systems to identify skills gaps in their organisations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In fact, with reviews only happening yearly, employees aren\u2019t being given constructive feedback throughout the year. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Only 27% of HR leaders say ongoing feedback is collected continuously.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A waste of time?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Furthermore, HR leaders admitted that current performance management strategies are unnecessarily time consuming. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Only 39% say their current performance management systems are efficient for HR and managers\u2019 time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><div class=\"single-cta\">\n\t<a\n\t\tclass=\"button button--primary gate-ed670305-5f42-4ed7-9cd1-a359cc64d69b\"\n\t\trole=\"button\"\n\t\tdata-button-location=\"content_area\"\n\t\thref=\"#gate-ed670305-5f42-4ed7-9cd1-a359cc64d69b\"\n\t>Download your free copy of The future of performance management, and learn how technology and data can play an important role<\/a>\n<\/div>\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"future\">The future of performance management<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">The future lies in tech <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">HR and business leaders are unanimous when it comes to tech. 95% believe <a href=\"https:\/\/www.sage.com\/en-gb\/sage-business-cloud\/hr\/\">technology<\/a> will enable successful performance management in the future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cTechnology toolkits are imperative, there is no alternative, not just to execute the performance management programmes, but also generate data that is precise and intelligent,\u201d says one HR leader.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is vital considering fewer than 60% (59%) of HR leaders today aren\u2019t using data to inform performance conversations.<strong><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">An equitable system<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">By having accurate visibility of the workforce, companies will be better placed to make decisions in promotion, compensation, succession planning, learning and development and closing skills gaps. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A staggering 89% of HR leaders said more and better data will be used to inform performance management in the future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More than 80% say goals will be fairer across the board and compensation will be timelier e.g., delivered at project completion, instead of at the end of the year.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Currently, only a quarter (26%) of HR leaders say they currently have a company-wide consistent approach.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Aligning company goals<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">86% of HR leaders believe the focus will be less on hours worked and more on business output, and 84% believe goals will be more intrinsically linked to DEI in the future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Over 70% of HR leaders believe the rigid nine-box grid to assess performance will become obsolete as companies become more flexible in their performance management. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the future, 83% of companies will make their goals personal as well as professional.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The end of the annual review<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In today\u2019s fast-paced world, employees need constant monitoring, constructive feedback, open dialogue, and targeted training to ensure they\u2019re hitting their goals and developing more quickly. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">82% of HR leaders say continuous conversations will have replaced annual appraisals in the future and 83% say feedback will be automated.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Saving HR time<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">63% of HR leaders think they\u2019ll spend significantly less time on performance management in the future, as the entire process becomes automated, freeing up valuable time for them to focus on employee experiences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In fact, more than <a href=\"https:\/\/www.sage.com\/en-gb\/blog\/changing-face-HR-2024\/\">80% of HR and business leaders<\/a> told us that employee experiences and satisfaction will become even more of a focus as the HR function moves away from admin towards a more strategic and people-focussed role.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"solving\">Solving performance management challenges: What companies need to do to get ahead <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">So, what does the data mean for HR leaders? What should be on HR\u2019s agenda today?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First, automate performance management processes. 89% of HR leaders believe they will be fully automated in the future, freeing up HR\u2019s time from admin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Second, use insights to make fair and data-driven decisions. 86% of HR leaders believe performance management will be more objective in the future, reducing bias and inaccuracies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next, put feedback at the heart of what you do. Fewer than 30% of HR leaders say performance management is based on employee and manager feedback. Solutions such as <a href=\"https:\/\/www.sage.com\/en-gb\/human-resources\/performance-management\/\">performance management software<\/a> can be used to enable regular 360 feedback for teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make performance management more equitable. Just 43% of HR leaders say their current approach today is equitable. Without a fair and just system, it\u2019s impossible to get the best out of your people.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Empower managers, too. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fewer than 30% of companies say their performance management system is designed with input from employees and managers. Support your managers so they can continually have conversations and set clear expectations for employees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, bake performance into succession planning. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Just 37% of companies are using performance indicators to manage succession planning today and fewer than half combine succession planning with recruitment data to proactively highlight gaps. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Having accurate real-time data will enable HR and business leaders to plan more effectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With these steps, you can ensure you\u2019re putting your employees at the heart of what you do, and truly listening to what they need. &nbsp;<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">The future of performance management<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p class=\"\">In this report, discover what HR and business leaders really think about managing performance, and learn how technology and data can play an important role.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-ed670305-5f42-4ed7-9cd1-a359cc64d69b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Download the report<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/GettyImages-1011227656-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"woman in office\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/GettyImages-1011227656-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Join more than 500,000 UK readers and get the best business admin strategies and tactics, as well as actionable advice to help your company thrive, in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-b1a63862-3fa0-4a5e-bb67-c76b88bbc6b8\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe now<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n<section class=\"more-topics alignfull has-grey-light-background-color wp-block-sage-post-topics\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col col-12 col-lg-4\">\n\t\t\t\t<h3 class=\"more-topics__title h2\">Browse more topics from this article<\/h3>\n\t\t\t<\/div>\n\t\t\t<div class=\"col col-12 col-lg-8\">\n\t\t\t\t<ul class=\"post-tags__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/employee-engagement\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tEmployee engagement\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/employee-retention\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tEmployee retention\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/hr-process\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tHR processes for small businesses\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/hr-payroll-benefits\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tHR, payroll and benefits\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"alignfull wp-block-sage-related-posts\">\n\t<section class=\"related-posts card-grid has-dark-background-color\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--featured h1\">Explore more wisdom<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"row related-posts__featured\">\n\t\t\t\t<div class=\"col card-grid__item\">\n\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-0 post-32094 post type-post status-publish format-standard has-post-thumbnail hentry category-people-leadership tag-efl tag-hr-process tag-hr-payroll-benefits tag-payroll business_type-small-business industry-professional-services card-post--is-clickable\"\n>\n\t<div class=\"card-post__media-wrapper\">\n\t\t<figure class=\"card-post__media card-post__media--video\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/08\/funeral-1440x810.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/08\/funeral-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/08\/funeral-768x432.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/08\/funeral-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__play-video\">\n\t\t\t\t\t\t<svg role=\"presentation\" aria-hidden=\"true\" focusable=\"false\" class=\"card-post__play-icon svg-icon\" width=\"28\" height=\"28\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 33 36\"><path d=\"M3.947.936C1.889 1.016 0 2.661 0 4.878v27.11c0 2.956 3.36 4.896 5.999 3.463l24.965-13.555c2.715-1.474 2.715-5.451 0-6.925L6 1.416a3.96 3.96 0 0 0-2.052-.48Zm.032 2.6c.232-.001.475.058.713.187L29.66 17.28c.986.535.986 1.774 0 2.309L4.692 33.144c-.952.517-1.999-.088-1.999-1.155V4.878c0-.533.261-.95.642-1.17.19-.11.411-.171.644-.172\" \/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"card-post__content\">\n\t\t\t\t\t<div class=\"card-post__label\">Recommended<\/div>\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t<svg role=\"presentation\" aria-hidden=\"true\" focusable=\"false\" width=\"24\" height=\"24\" class=\"card-post__meta-icon svg-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><path d=\"M5.25 3C3.74 3 2.5 4.24 2.5 5.75v12.5C2.5 19.76 3.74 21 5.25 21h14c1.51 0 2.75-1.24 2.75-2.75V5.75C22 4.24 20.76 3 19.25 3zm0 1.5h14c.699 0 1.25.551 1.25 1.25v12.5a1.24 1.24 0 0 1-1.25 1.25h-14A1.24 1.24 0 0 1 4 18.25V5.75c0-.699.551-1.25 1.25-1.25m.25.75a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-8.25 2.751A1.248 1.248 0 0 0 9 9.251v5.5c0 .442.231.849.613 1.074.389.231.846.237 1.239.021l5.001-2.751c.396-.219.646-.639.646-1.094s-.25-.876-.646-1.095l-.001-.001-5.002-2.751a1.25 1.25 0 0 0-.601-.153zM5.5 8.25a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-8 1.423L14.731 12 10.5 14.328zm-5 1.577a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-13 3a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-13 3a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5z\" \/><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-08-19T09:00:00+01:00\">19 August, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h3\">\n\t\t\t\t\t\t\t<a\n\t\t\t\t\tclass=\"card-post__title-link\"\n\t\t\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/how-r-banks-and-son-funerals-ltd-supports-its-community\/\"\n\t\t\t\t>\n\t\t\t\n\t\t\tHow R Banks and Son Funerals Ltd supports its community\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\n\t\t\n\t\t\t\t\t<p class=\"card-post__description\">\n\t\t\t\tR Banks and Son Funerals Ltd runs 13 branches and 49 staff across Wigan. Carina Halliwell explains how Sage frees up the time that keeps every funeral personal.\t\t\t<\/p>\n\t\t\n\t\t\t<\/div>\n\n\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"row related-posts__non-featured\">\n\t\t\t\t<div class=\"col col-12\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--more h4\">More on this Topic<\/h2>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-1 post-30438 post type-post status-publish format-standard has-post-thumbnail hentry category-technology-innovation tag-accountant-payroll tag-ai tag-hr-payroll-benefits tag-payroll business_type-small-business business_type-medium-sized-business business_type-accountants industry-hr-and-people-management\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/ai-and-payroll-getting-started\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media card-post__media--video\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/AdobeStock_1843607799-684x384.jpg\" class=\"card-post__image\" alt=\"A woman at a desk calculating payroll on a screen using AI\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/AdobeStock_1843607799-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/AdobeStock_1843607799-768x432.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/AdobeStock_1843607799-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__play-video\">\n\t\t\t\t\t\t<svg role=\"presentation\" aria-hidden=\"true\" focusable=\"false\" class=\"card-post__play-icon svg-icon\" width=\"28\" height=\"28\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 33 36\"><path d=\"M3.947.936C1.889 1.016 0 2.661 0 4.878v27.11c0 2.956 3.36 4.896 5.999 3.463l24.965-13.555c2.715-1.474 2.715-5.451 0-6.925L6 1.416a3.96 3.96 0 0 0-2.052-.48Zm.032 2.6c.232-.001.475.058.713.187L29.66 17.28c.986.535.986 1.774 0 2.309L4.692 33.144c-.952.517-1.999-.088-1.999-1.155V4.878c0-.533.261-.95.642-1.17.19-.11.411-.171.644-.172\" \/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t<svg role=\"presentation\" aria-hidden=\"true\" focusable=\"false\" width=\"24\" height=\"24\" class=\"card-post__meta-icon svg-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><path d=\"M5.25 3C3.74 3 2.5 4.24 2.5 5.75v12.5C2.5 19.76 3.74 21 5.25 21h14c1.51 0 2.75-1.24 2.75-2.75V5.75C22 4.24 20.76 3 19.25 3zm0 1.5h14c.699 0 1.25.551 1.25 1.25v12.5a1.24 1.24 0 0 1-1.25 1.25h-14A1.24 1.24 0 0 1 4 18.25V5.75c0-.699.551-1.25 1.25-1.25m.25.75a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-8.25 2.751A1.248 1.248 0 0 0 9 9.251v5.5c0 .442.231.849.613 1.074.389.231.846.237 1.239.021l5.001-2.751c.396-.219.646-.639.646-1.094s-.25-.876-.646-1.095l-.001-.001-5.002-2.751a1.25 1.25 0 0 0-.601-.153zM5.5 8.25a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-8 1.423L14.731 12 10.5 14.328zm-5 1.577a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-13 3a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm-13 3a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5H6a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5zm13 0a.5.5 0 0 0-.5.5v.5a.5.5 0 0 0 .5.5h.5a.5.5 0 0 0 .5-.5v-.5a.5.5 0 0 0-.5-.5z\" \/><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-08-11T09:24:08+01:00\">11 August, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">7 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tCurious about AI revolutionising payroll? Here\u2019s what you can do today\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-2 post-9999 post type-post status-publish format-standard has-post-thumbnail hentry category-people-leadership tag-grow-business tag-recruit tag-hr-process business_type-small-business\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/find-hire-right-employee-business\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/08\/MicrosoftTeams-image-4-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/08\/MicrosoftTeams-image-4-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/08\/MicrosoftTeams-image-4-768x512.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/08\/MicrosoftTeams-image-4-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-08-05T16:05:53+01:00\">5 August, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">14 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tHow to find employees\u00a0for your business\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-3 post-9539 post type-post status-publish format-standard has-post-thumbnail hentry category-people-leadership tag-employee-engagement tag-grow-business tag-hr-process business_type-small-business\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/hiring-managing-employees-small-business\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/04\/PMARCHITECTS_BB_03_078_2018_32240-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/04\/PMARCHITECTS_BB_03_078_2018_32240-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/04\/PMARCHITECTS_BB_03_078_2018_32240-768x513.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/04\/PMARCHITECTS_BB_03_078_2018_32240-1213x810.jpg 1213w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-08-05T15:35:26+01:00\">5 August, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">13 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tHow to manage employees\u00a0in a small business\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-4 post-17260 post type-post status-publish format-standard has-post-thumbnail hentry category-people-leadership tag-hr-process tag-hr-payroll-benefits business_type-small-business\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/contract-of-employment\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-740534235-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-740534235-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-740534235-768x432.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-740534235-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-08-05T11:14:25+01:00\">5 August, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">9 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tWhat is a contract of employment?\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We polled over 1,000 HR leaders and CEOs to get a true view on performance management today, and what it holds for tomorrow. <\/p>\n","protected":false},"author":1118,"featured_media":16203,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_is_cornerstone":"","_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"","_yoast_wpseo_opengraph-image-id":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","_yoast_wpseo_twitter-image":"","_yoast_wpseo_twitter-image-id":"","_yoast_wpseo_schema_page_type":"","_yoast_wpseo_schema_article_type":"","_sage_video":false,"_yoast_wpseo_focuskeywords":"","_yoast_wpseo_keywordsynonyms":"","_yoast_wpseo_primary_category":"10","post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"_pwl_sage_podcast_buzzsprout_src":"","footnotes":""},"categories":[10],"tags":[45,49,41,234],"business_type":[4],"lilypad":[],"context":[],"industry":[],"persona":[69,73,74],"imagine_tag":[92,217,109,218],"coauthors":[397],"class_list":["post-15677","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-leadership","tag-employee-engagement","tag-employee-retention","tag-hr-process","tag-hr-payroll-benefits","business_type-small-business"],"sage_meta":{"region":"en-gb","author_name":"Jessica 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