{"id":22822,"date":"2025-06-18T12:14:45","date_gmt":"2025-06-18T11:14:45","guid":{"rendered":"https:\/\/www.sage.com\/en-gb\/blog\/?p=22822"},"modified":"2025-06-18T14:44:33","modified_gmt":"2025-06-18T13:44:33","slug":"how-to-manage-remote-teams","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-gb\/blog\/how-to-manage-remote-teams\/","title":{"rendered":"Managing remote teams: How to build a healthy and productive culture"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/category\/people-leadership\/\" class=\"entry-header__link\">People &amp; Leadership<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tManaging remote teams: How to build a healthy and productive culture\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2025-06-18T12:14:45+01:00\">18 June, 2025<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Managing remote teams: How to build a healthy and productive culture\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-gb\/blog\/how-to-manage-remote-teams\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author\">\n\t\t\t<div class=\"co-authors\">\n\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-gb\/blog\/author\/yassirmalik\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/03\/Yassir-Malik.jpg\" class=\"entry-author__image\" alt=\"yassir-malik-profile-picture\" \/>\t\t\t\t<span class=\"entry-author__name\">Yassir Malik<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\n\n\n\n<p>Remote work is no longer a temporary fix; it&#8217;s a permanent feature of the UK workforce.<\/p>\n\n\n\n<p>A recent study covered by <a href=\"https:\/\/www.thetimes.com\/business-money\/companies\/article\/britain-is-the-wfh-capital-of-europe-says-study-8p2w363tm\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>The Times<\/strong><\/a> from King&#8217;s College London found that UK employees now work remotely an average of 1.8 days per week, compared to 1.3 days globally.<\/p>\n\n\n\n<p>Meanwhile, a <a href=\"https:\/\/www.forbes.com\/uk\/advisor\/business\/remote-work-statistics\/?\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Forbes Advisor survey<\/strong><\/a> revealed that 63% of UK workers now work remotely either on a part or full-time basis.<\/p>\n\n\n\n<p>This shift offers big benefits and real challenges for small and medium-sized businesses (SMBs) in particular.<\/p>\n\n\n\n<p>On the one hand, they can access talent beyond their local area, reduce overheads, and offer flexible roles that drive employee satisfaction.<\/p>\n\n\n\n<p>However, without the structure and resources of larger firms, these businesses often face hurdles in communication, maintaining culture, and tracking performance.<\/p>\n\n\n\n<p>Managing remote teams requires a thoughtful blend of communication, trust, technology, and clear expectations.<\/p>\n\n\n\n<p>Whether onboarding new employees virtually or keeping an established team aligned from afar, how you support your remote workforce can make or break their productivity and morale.<\/p>\n\n\n\n<p>In this article, we&#8217;ll explore how to manage a remote team effectively, covering everything from the tools that make it possible to the key performance indicators (KPIs) that track success.<\/p>\n\n\n\n<p>You&#8217;ll learn tips for managing remote employees, how to overcome the challenges of managing remote employees, and what successful remote team management looks like when it&#8217;s done right.<\/p>\n\n\n\n<p><strong>Here\u2019s what we\u2019ll cover:<\/strong><\/p>\n\n\n<?xml encoding=\"utf-8\" ?><div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><ul><li><a href=\"#h-what-is-remote-workforce-management\" data-level=\"2\">What is remote workforce management?<\/a><\/li><li><a href=\"#h-what-are-the-challenges-of-managing-remote-employees\" data-level=\"2\">What are the challenges of managing remote employees?<\/a><\/li><li><a href=\"#h-best-practices-for-managing-remote-teams-effectively\" data-level=\"2\">Best practices for managing remote teams effectively<\/a><\/li><li><a href=\"#h-how-do-you-build-culture-in-a-remote-team\" data-level=\"2\">How do you build culture in a remote team?<\/a><\/li><li><a href=\"#h-tips-for-promoting-team-culture-in-a-remote-environment\" data-level=\"2\">Tips for promoting team culture in a remote environment<\/a><\/li><li><a href=\"#h-tools-and-technology-to-support-remote-workforce-management\" data-level=\"2\">Tools and technology to support remote workforce management<\/a><\/li><li><a href=\"#h-what-are-key-performance-indicators-kpis-for-remote-teams\" data-level=\"2\">What are key performance indicators (KPIs) for remote teams?<\/a><\/li><li><a href=\"#h-managing-a-thriving-remote-team-starts-with-you\" data-level=\"2\">Managing a thriving remote team starts with you<\/a><\/li><li><a href=\"#h-faqs-about-managing-remote-teams\" data-level=\"2\">FAQs about managing remote teams<\/a><\/li><\/ul><\/div>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Humanising HR: the magic of AI in empowering people and processes<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Harness the power of AI to boost HR efficiency and engagement, foster smarter decisions, and enhance human-centric processes.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-c6a6a685-0cf5-43df-947c-c76ac4a7969b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Get your copy<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"429\" height=\"489\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg\" class=\"single-cta__image\" alt=\"Woman in HR\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg 429w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-remote-workforce-management\">What is remote workforce management?<\/h2>\n\n\n\n<p>Remote workforce management refers to the processes, tools, and leadership techniques used to support and oversee employees who work outside of a traditional office.<\/p>\n\n\n\n<p>This includes everything from communication protocols and task tracking to performance reviews and employee wellbeing.<\/p>\n\n\n\n<p>At its core, managing a remote workforce is about ensuring everyone has the clarity, tools, and guidance they need to succeed, regardless of location.<\/p>\n\n\n\n<p>That might involve creating new workflows, adopting cloud-based software, or updating company policies to reflect flexible work structures.<\/p>\n\n\n\n<p>Done well, remote management empowers employees to do their best work while maintaining a strong connection to the business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-the-challenges-of-managing-remote-employees\">What are the challenges of managing remote employees?<\/h2>\n\n\n\n<p>Managing remote workers presents a unique set of hurdles that don&#8217;t always arise in a traditional office environment.<\/p>\n\n\n\n<p>While flexibility can boost morale and productivity, it can also lead to miscommunication, isolation, and blurred work-life boundaries.<\/p>\n\n\n\n<p>Here are some of the most common challenges, and how they show up in real scenarios:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-communication-gaps-due-to-fewer-informal-interactions\">Communication gaps due to fewer informal interactions<\/h3>\n\n\n\n<p>Without those spontaneous &#8220;water cooler&#8221; chats or hallway conversations, important context or quick clarifications can fall through the cracks.<\/p>\n\n\n\n<p>For example, a new team member may misinterpret a task because they felt uncomfortable asking a follow-up question in a group video call.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-difficulty-monitoring-performance-without-micromanaging\">Difficulty monitoring performance without micromanaging<\/h3>\n\n\n\n<p>In a workplace, it\u2019s easier to gauge if someone is overwhelmed or stuck just by observing their body language or behaviour.<\/p>\n\n\n\n<p>Remotely, managers might feel pressured to check in too frequently, which can come off as micromanagement.<\/p>\n\n\n\n<p>The challenge is finding the right balance between trust and accountability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-time-zone-differences-and-scheduling-conflicts\">Time zone differences and scheduling conflicts<\/h3>\n\n\n\n<p>Even within the UK, not to mention across a few time zones, overlapping working hours can be tricky.<\/p>\n\n\n\n<p>A small business with a part-time designer in Edinburgh and a freelance marketer in Lisbon might struggle to find regular times for collaboration without cutting into personal time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-decreased-visibility-into-employee-wellbeing\">Decreased visibility into employee wellbeing<\/h3>\n\n\n\n<p>When someone\u2019s feeling burned out or disengaged, it&#8217;s often harder to spot remotely.<\/p>\n\n\n\n<p>A high performer might quietly struggle with workload or mental health issues while still \u201clooking\u201d productive in digital systems, creating a wellbeing blind spot for managers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-limited-access-to-training-or-career-development-opportunities\">Limited access to training or career development opportunities<\/h3>\n\n\n\n<p>In a remote setting, professional growth can feel out of sight, and out of mind, especially for smaller businesses without dedicated learning and development (L&amp;D) teams.<\/p>\n\n\n\n<p>For instance, a remote employee might miss out on mentorship or informal coaching simply because they\u2019re not present during ad hoc conversations or team planning sessions.<\/p>\n\n\n\n<p>For managers, being aware of these issues is half the battle. The next step is proactively addressing them with the right tools and people-first policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-best-practices-for-managing-remote-teams-effectively\">Best practices for managing remote teams effectively<\/h2>\n\n\n\n<p>There&#8217;s no one-size-fits-all approach to <a href=\"https:\/\/www.sage.com\/en-gb\/blog\/hr-managing-remote-teams-effectively\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>managing remote teams<\/strong><\/a>, but successful businesses tend to share a few key habits.<\/p>\n\n\n\n<p>Whether you&#8217;re overseeing a fully remote team or a hybrid setup, the goal is to help your people feel trusted, connected, and set up for success.<\/p>\n\n\n\n<p><strong>Here are some proven best practices for managing remote teams effectively:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-build-trust-through-autonomy-and-consistency\">1. Build trust through autonomy and consistency<\/h3>\n\n\n\n<p>Trust is the foundation of any high-performing remote team.<\/p>\n\n\n\n<p>Start by giving people ownership over their work. Set clear goals and deadlines, but avoid micromanaging how those goals are achieved.<\/p>\n\n\n\n<p>For example, instead of asking a remote marketer for daily updates, agree on deliverables and hold regular check-ins to discuss progress and roadblocks.<\/p>\n\n\n\n<p>Trust signals that you believe in your team&#8217;s capability, which encourages accountability in return.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-set-clear-shared-expectations\">2. Set clear, shared expectations<\/h3>\n\n\n\n<p>Clarity is key when managing remotely. Every team member should understand:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What they&#8217;re responsible for<\/li>\n\n\n\n<li>When they&#8217;re expected to be available<\/li>\n\n\n\n<li>How progress and performance are measured.<\/li>\n<\/ul>\n\n\n\n<p>Documenting these expectations in onboarding materials, shared calendars, or project charters reduces ambiguity and helps everyone stay aligned.<\/p>\n\n\n\n<p>Consider using shared &#8220;ways of working&#8221; documents that outline preferred tools, communication norms, and meeting availability windows.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-communicate-intentionally-and-consistently\">3. Communicate intentionally and consistently<\/h3>\n\n\n\n<p>Without the informal touchpoints of an workplace, communication needs to be more deliberate.<\/p>\n\n\n\n<p>Use a mix of synchronous (live meetings) and asynchronous (messages, comments) tools to keep everyone in the loop without overwhelming them:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hold weekly team stand-ups to share progress and priorities<\/li>\n\n\n\n<li>Schedule regular one-to-one meetings to check in on wellbeing and development<\/li>\n\n\n\n<li>Use asynchronous updates for low-priority information to respect focus time.<\/li>\n<\/ul>\n\n\n\n<p>And remember that tone can be difficult to read remotely.<\/p>\n\n\n\n<p>Encourage managers to model clarity and kindness in written comms and to ask questions before jumping to conclusions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-create-structured-opportunities-for-feedback\">4. Create structured opportunities for feedback<\/h3>\n\n\n\n<p>In remote settings, feedback doesn&#8217;t happen as organically, so make space for it. Use structured formats, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monthly performance check-ins<\/li>\n\n\n\n<li>Pulse surveys to gauge morale<\/li>\n\n\n\n<li>Anonymous feedback forms for honest insights.<\/li>\n<\/ul>\n\n\n\n<p>Two-way feedback is crucial. Managers should offer constructive guidance but also actively listen to their team&#8217;s challenges.<\/p>\n\n\n\n<p>A feedback-rich environment strengthens trust and boosts continuous improvement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-prioritise-connection-and-team-culture\">5. Prioritise connection and team culture<\/h3>\n\n\n\n<p>Remote teams still need human connection to thrive. Culture isn&#8217;t built in Slack or Microsoft Teams channels alone. It&#8217;s reinforced in everyday interactions, behaviours, and shared values.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-some-ways-to-cultivate-culture-remotely\">Some ways to cultivate culture remotely:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start meetings with a quick personal check-in<\/li>\n\n\n\n<li>Celebrate wins\u2014big or small\u2014publicly and often<\/li>\n\n\n\n<li>Encourage social interactions through virtual coffee chats, games, or optional drop-ins<\/li>\n\n\n\n<li>Create inclusive traditions that reflect your team&#8217;s values (such as spotlighting a &#8220;win of the week&#8221;)<\/li>\n<\/ul>\n\n\n\n<p>Even small rituals can build a stronger sense of belonging and camaraderie over time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-training-and-development-for-remote-employees-and-managers\">6. Training and development for remote employees and managers<\/h3>\n\n\n\n<p>Remote employees can&#8217;t rely on hallway conversations or informal shadowing to develop professionally.<\/p>\n\n\n\n<p>That&#8217;s why targeted training is essential for both employees and their managers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-offer-learning-paths-that-support\">Offer learning paths that support:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remote collaboration and communication<\/li>\n\n\n\n<li>Time management and self-leadership<\/li>\n\n\n\n<li>Digital literacy across your core tools<\/li>\n\n\n\n<li>Management skills for leading distributed teams.<\/li>\n<\/ul>\n\n\n\n<p>Pair formal training with mentorship or buddy programmes to create a continuous learning culture.<\/p>\n\n\n\n<p>Effective remote team management includes clarity, connection, and trust.<\/p>\n\n\n\n<p>With the right strategies, tools, and mindset, small, medium, and large businesses can build a resilient remote culture where people do their best work together and apart.<\/p>\n\n\n\n<p>When remote employees feel supported in their development, they&#8217;re more likely to stay engaged and grow with the business.<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Humanising HR: the magic of AI in empowering people and processes<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Harness the power of AI to boost HR efficiency and engagement, foster smarter decisions, and enhance human-centric processes.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-c6a6a685-0cf5-43df-947c-c76ac4a7969b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Get your copy<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"429\" height=\"489\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg\" class=\"single-cta__image\" alt=\"Woman in HR\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg 429w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-do-you-build-culture-in-a-remote-team\">How do you build culture in a remote team?<\/h2>\n\n\n\n<p>Culture doesn&#8217;t just happen.<\/p>\n\n\n\n<p>It&#8217;s created, nurtured, and modelled by leadership. In a remote setting, that takes intentionality.<\/p>\n\n\n\n<p>You need more than virtual quizzes, digital work lunches, and snack breaks to build a thriving team culture. It&#8217;s about fostering a shared sense of purpose, trust, and inclusivity.<\/p>\n\n\n\n<p>When employees feel their contributions matter and they&#8217;re part of something bigger, culture follows.<\/p>\n\n\n\n<p>Remote team management also means recognising wins publicly, encouraging cross-functional collaboration, and making space for non-work conversation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tips-for-promoting-team-culture-in-a-remote-environment\">Tips for promoting team culture in a remote environment<\/h2>\n\n\n\n<p>Managers and HR leaders can do many small things to strengthen team culture in remote settings.<\/p>\n\n\n\n<p>Start by making time for human connection. Whether that&#8217;s a Friday drop-in chat or a monthly team-building session, connection builds trust.<\/p>\n\n\n\n<p>Encourage your team to bring their full selves to work.<\/p>\n\n\n\n<p>That could mean sharing photos, personal wins, or fun Slack channels. <\/p>\n\n\n\n<p>Promote recognition\u2014public praise goes a long way when face-to-face interaction is limited.<\/p>\n\n\n\n<p>And finally, don&#8217;t underestimate the value of clarity. A strong culture needs shared values, transparent policies, and leadership that walks the talk.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tools-and-technology-to-support-remote-workforce-management\">Tools and technology to support remote workforce management<\/h2>\n\n\n\n<p>The right tools are essential for remote <a href=\"https:\/\/www.sage.com\/en-gb\/human-resources\/workforce-management\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>workforce management<\/strong><\/a>.<\/p>\n\n\n\n<p>They&#8217;re the glue that keeps communication flowing, projects on track, and employees engaged, no matter where they log in from.<\/p>\n\n\n\n<p>Video conferencing platforms such as Microsoft Teams or Zoom help recreate face-to-face conversations, while instant messaging apps such as Slack keeps quick check-ins informal and collaborative.<\/p>\n\n\n\n<p>Project management tools like Asana, Trello, or Monday.com allow everyone to see what&#8217;s happening and who&#8217;s responsible for what, helping managers stay aligned with remote employees without micromanaging.<\/p>\n\n\n\n<p>Cloud-based <a href=\"https:\/\/www.sage.com\/en-gb\/human-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>HR software<\/strong><\/a> can also play a huge role in managing remote workers, especially when tracking time, approving leave, managing documents, or keeping up with compliance.<\/p>\n\n\n\n<p>When it comes to managing remote employees&#8217; training, digital learning platforms provide flexible development opportunities at scale. <\/p>\n\n\n\n<p>The key is to integrate tools that support connection and clarity while avoiding tool overload, which can cause fatigue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-tools-help-manage-remote-teams\">What tools help manage remote teams?<\/h3>\n\n\n\n<p>From a manager\u2019s perspective, tech should act as an extension of your leadership style. <\/p>\n\n\n\n<p>The best tools for <a href=\"https:\/\/www.sage.com\/en-gb\/blog\/manage-a-remote-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>managing remote workers<\/strong><\/a> are the ones that reduce friction, support autonomy, and improve visibility.<\/p>\n\n\n\n<p>Video platforms help maintain personal connection, especially during onboarding or performance reviews.<\/p>\n\n\n\n<p>Chat apps offer quick responses and a more informal tone.<\/p>\n\n\n\n<p>Shared calendars and time zone converters help avoid scheduling headaches.<\/p>\n\n\n\n<p>Invest in platforms that offer integrations, automation, and mobile access to make life easier for both you and your team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-key-performance-indicators-kpis-for-remote-teams\">What are key performance indicators (KPIs) for remote teams?<\/h2>\n\n\n\n<p>Performance doesn&#8217;t have to be harder to measure just because people work from home. In fact, remote work often reveals what really drives results.<\/p>\n\n\n\n<p>Remote teams&#8217; KPIs should focus on outcomes, not hours logged. That means measuring:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Goal progress<\/li>\n\n\n\n<li>Task completion rates<\/li>\n\n\n\n<li>Project delivery timelines<\/li>\n\n\n\n<li>Collaboration metrics.<\/li>\n<\/ul>\n\n\n\n<p>Metrics such as quality of work, <a href=\"https:\/\/www.sage.com\/en-gb\/human-resources\/performance-management\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>performance<\/strong><\/a>, productivity, collaboration and communication are also valuable.<\/p>\n\n\n\n<p>With tools like <a href=\"https:\/\/www.sage.com\/en-gb\/human-resources\/employee-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>employee engagement software<\/strong><\/a>, you can collect data through pulse surveys or peer reviews. <\/p>\n\n\n\n<p>When managing your team remotely, ensure your KPIs are visible, fair, and aligned with team priorities.<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Humanising HR: the magic of AI in empowering people and processes<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Harness the power of AI to boost HR efficiency and engagement, foster smarter decisions, and enhance human-centric processes.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-c6a6a685-0cf5-43df-947c-c76ac4a7969b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Get your copy<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"429\" height=\"489\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg\" class=\"single-cta__image\" alt=\"Woman in HR\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg 429w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-managing-a-thriving-remote-team-starts-with-you\">Managing a thriving remote team starts with you<\/h2>\n\n\n\n<p>Remote success doesn\u2019t just depend on your team, it depends on how you lead. <\/p>\n\n\n\n<p>As a manager, your mindset sets the tone for everything from communication to culture.<\/p>\n\n\n\n<p>How to manage a team remotely isn\u2019t about recreating the workplace online. It\u2019s about rethinking how you connect, lead, and support.<\/p>\n\n\n\n<p>That includes modelling good behaviours, staying curious about what your team needs, and being willing to adapt.<\/p>\n\n\n\n<p>With the right mix of empathy, structure, and innovation, managing remote employees becomes a powerful way to build a more flexible, inclusive workplace.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-about-managing-remote-teams\">FAQs about managing remote teams<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-do-i-keep-remote-workers-engaged-and-motivated\">How do I keep remote workers engaged and motivated?<\/h3>\n\n\n\n<p>Conduct regular, meaningful check-ins to keep remote workers engaged and motivated. Show appreciation for wins, big or small, and give team members a voice in decisions.<\/p>\n\n\n\n<p>Providing opportunities for personal and professional growth, such as online courses or mentorship, also helps employees feel valued and invested.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-s-the-biggest-challenge-of-managing-remote-teams\">What\u2019s the biggest challenge of managing remote teams?<\/h3>\n\n\n\n<p>Communication is the biggest hurdle for many remote managers, especially when informal conversations don&#8217;t happen naturally.<\/p>\n\n\n\n<p>Without spontaneous desk chats, misalignment or misunderstandings can easily set in.<\/p>\n\n\n\n<p>That&#8217;s why it&#8217;s so important to be proactive about communication, set expectations clearly, check in consistently, and create a culture where it&#8217;s OK to ask for clarification.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-do-remote-employees-need-different-training\">Do remote employees need different training?<\/h3>\n\n\n\n<p>Yes, remote employees face unique challenges, so their training should reflect that. <\/p>\n\n\n\n<p>This includes skills such as time management, self-motivation, digital collaboration, and communication etiquette, especially in asynchronous work environments.<\/p>\n\n\n\n<p>HR departments play a crucial role in empowering managers through specific training on leading remote teams.<br><br>Can remote teams build a strong company culture?<\/p>\n\n\n\n<p>A strong culture doesn&#8217;t require a shared office, but it does require intention.<\/p>\n\n\n\n<p>Make space for non-work interactions, celebrate personal and team milestones, and model values from the top down.<\/p>\n\n\n\n<p>&nbsp;Encouraging simple rituals, such as virtual Friday wrap-ups or monthly recognition shout-outs, can build a sense of belonging over time.<\/p>\n\n\n\n<p>These can be relevant on a team level but also on a company level.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-can-i-support-remote-employees-wellbeing\">How can I support remote employees&#8217; wellbeing?<\/h3>\n\n\n\n<p>To support the wellbeing of your remote employees, start by regularly and genuinely asking how they&#8217;re doing.<\/p>\n\n\n\n<p>Encourage boundaries between work and personal life, especially for those working from home on a full-time basis.<\/p>\n\n\n\n<p>Offering flexibility, mental health resources, and encouraging time off when needed are all key.<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Join more than 500,000 UK readers and get the best business admin strategies and tactics, as well as actionable advice to help your company thrive, in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-b1a63862-3fa0-4a5e-bb67-c76b88bbc6b8\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe now<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to manage remote teams effectively, support your remote workers, and overcome common challenges. Discover tools, tips, and best practices for leading a successful remote workforce.<\/p>\n","protected":false},"author":1774,"featured_media":16430,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[10],"tags":[45,46,240,41,234,198,48,196],"business_type":[4,3,115],"lilypad":[],"context":[],"industry":[],"persona":[67,69,71,73,74],"imagine_tag":[163,92,217,218],"coauthors":[355],"class_list":["post-22822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-leadership","tag-employee-engagement","tag-flexible-working","tag-hr-processes-medium-businesses","tag-hr-process","tag-hr-payroll-benefits","tag-looking-after-your-employees","tag-work-life-balance","tag-working-remotely","business_type-small-business","business_type-medium-sized-business","business_type-accountants"],"sage_meta":{"region":"en-gb","author_name":"Yassir Malik","featured_image":"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/GettyImages-1488918938.jpg","imagine_tags":{"163":"Employee benefits","92":"HR and Payroll","217":"HR processes","218":"Top HR resources"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice UK","distributor_original_site_url":"https:\/\/www.sage.com\/en-gb\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/22822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/users\/1774"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/comments?post=22822"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/22822\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media\/16430"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media?parent=22822"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/categories?post=22822"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/tags?post=22822"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/business_type?post=22822"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/lilypad?post=22822"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/context?post=22822"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/industry?post=22822"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/persona?post=22822"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/imagine_tag?post=22822"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/coauthors?post=22822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}