{"id":23904,"date":"2025-08-04T14:12:21","date_gmt":"2025-08-04T13:12:21","guid":{"rendered":"https:\/\/www.sage.com\/en-gb\/blog\/?p=23904"},"modified":"2025-08-04T14:15:42","modified_gmt":"2025-08-04T13:15:42","slug":"what-is-workforce-management","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-gb\/blog\/what-is-workforce-management\/","title":{"rendered":"Workforce management (WFM): benefits and solutions"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/category\/people-leadership\/\" class=\"entry-header__link\">People &amp; Leadership<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tWorkforce management (WFM): benefits and solutions\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \">Published <time class=\"entry-date published\" datetime=\"2025-08-04T14:12:21+01:00\">4 August, 2025<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Workforce management (WFM): benefits and solutions\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-gb\/blog\/what-is-workforce-management\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-gb\/blog\/author\/yassirmalik\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/03\/Yassir-Malik.jpg\" class=\"entry-author__image\" alt=\"yassir-malik-profile-picture\" \/>\t\t\t\t<span class=\"entry-author__name\">Yassir Malik<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">You surely put a lot of effort into hiring well-qualified, trustworthy staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But that doesn\u2019t mean you should neglect tasks like tracking attendance or ensuring compliance with labour laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Optimising your staffing resources of course plays a role in boosting productivity, but it can also be the key to enhancing employee satisfaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Today, we\u2019ll see how the right workforce management (WFM) system can streamline your operations, reduce administrative burdens, and keep teams engaged.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Here\u2019s what we\u2019ll cover:<\/strong><\/p>\n\n\n<?xml encoding=\"utf-8\" ?><div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><ul><li><a href=\"#h-what-is-the-meaning-of-workforce-management\" data-level=\"2\">What is the meaning of workforce management?<\/a><\/li><li><a href=\"#h-what-does-a-workforce-management-system-do\" data-level=\"2\">What does a workforce management system do?<\/a><\/li><li><a href=\"#h-what-does-a-wfm-solution-include\" data-level=\"2\">What does a WFM solution include?<\/a><\/li><li><a href=\"#h-benefits-of-workforce-management-software\" data-level=\"2\">Benefits of workforce management software<\/a><\/li><li><a href=\"#h-who-uses-wfm-systems\" data-level=\"2\">Who uses WFM systems?<\/a><\/li><li><a href=\"#h-signs-you-might-need-a-wfm-tool\" data-level=\"2\">Signs you might need a WFM tool<\/a><\/li><li><a href=\"#h-how-wfm-tools-support-the-employee-experience\" data-level=\"2\">How WFM tools support the employee experience<\/a><\/li><li><a href=\"#h-choosing-the-right-wfm-software\" data-level=\"2\">Choosing the right WFM software<\/a><\/li><li><a href=\"#h-why-wfm-is-core-to-modern-hr-strategy\" data-level=\"2\">Why WFM is core to modern HR strategy<\/a><\/li><li><a href=\"#h-faqs-on-wfm\" data-level=\"2\">FAQs on WFM<\/a><\/li><\/ul><\/div>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Humanising HR: the magic of AI in empowering people and processes<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Harness the power of AI to boost HR efficiency and engagement, foster smarter decisions, and enhance human-centric processes.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-c6a6a685-0cf5-43df-947c-c76ac4a7969b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Get your copy<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"429\" height=\"489\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg\" class=\"single-cta__image\" alt=\"Woman in HR\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg 429w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-the-meaning-of-workforce-management\">What is the meaning of workforce management?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Workforce management, or WFM, refers to the systems and strategies you use to organise your people.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It covers day-to-day operations and processes like scheduling, tracking time, and managing workload.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But it also supports longer-term goals like improving team productivity and staying compliant with employment laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With WFM, you ensure the right people are working at the right time, in the right place, and doing the right tasks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The aim is to maximise efficiency without overloading your team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WFM practices do this by aligning staffing levels with demand, automating routine admin tasks, and giving managers real-time visibility into team performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s worth noting that workforce management and <a href=\"https:\/\/www.sage.com\/en-gb\/blog\/workforce-planning-manage-shift-patterns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>workforce planning<\/strong><\/a> are not the same thing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Workforce planning focuses on preparing for future needs\u2014things like forecasting staff levels or identifying skills gaps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Workforce management is what puts those plans into action. It\u2019s more a case of using real-time tools to manage your staff today.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WFM solutions can help you streamline tasks like rota creation, shift swapping, and holiday tracking, making life easier for both you and your team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-does-a-workforce-management-system-do\">What does a workforce management system do?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s expand on the above explanation of how a WFM system maximises team efficiency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are many everyday staff operations where these tools make life easier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A workforce management system automates tasks that usually take hours\u2014like creating rotas, tracking absences, approving holiday requests, and processing payroll data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With less manual work, there\u2019s more time to focus on leading your team and growing the business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Automation also means fewer errors, because your WFM system connects smoothly to your HR and <a href=\"https:\/\/www.sage.com\/en-gb\/payroll-software\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>payroll software<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It shares pre-approved data\u2014like attendance records and approved leave\u2014so employee records stay up to date across systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is especially helpful when it comes to timesheets and pay, where small mistakes in recorded hours can lead to overpayments, disputes, or compliance issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Accurate time tracking is one of the system\u2019s most useful features. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether your staff are paid hourly or salaried, the software reliably logs hours worked, breaks taken, and overtime undertaken.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This helps you stay compliant with employment laws, such as limits on working hours or required rest periods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many systems also provide dashboards that give real-time insights into staffing costs, attendance patterns, and team performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These reports are invaluable for managers who need to make decisions on shift cover, budgeting, or performance improvement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-does-a-wfm-solution-include\">What does a WFM solution include?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A workforce management system brings together a range of tools that help you stay organised, reduce admin time, and make better use of your team\u2019s time and skills.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the key features that WFM systems use to give you full visibility and control over task assignment and tracking:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Scheduling and shift planning.<\/strong> Create accurate rotas based on availability, skills, and business needs. Good software can also help you manage last-minute changes or shift swaps without causing confusion.<br><\/li>\n\n\n\n<li><strong>Absence and holiday tracking.<\/strong> Keep tabs on who\u2019s in, who\u2019s off, and how leave balances are changing over time. This helps avoid understaffing and ensures correct allocation of time off.<br><\/li>\n\n\n\n<li><strong>Time and attendance.<\/strong> Record when employees clock in and out, monitor breaks, and check attendance patterns. This is especially useful for shift-based teams or those with flexible hours.<br><\/li>\n\n\n\n<li><strong>Forecasting and resource allocation.<\/strong> Predict future staffing needs based on historical data or upcoming events. This makes it easier to plan ahead and avoid being short-staffed.<br><\/li>\n\n\n\n<li><strong>Compliance with labour laws.<\/strong> Set rules in the system to make sure schedules follow legal limits around rest breaks, overtime, and working hours.<br><\/li>\n\n\n\n<li><strong>Employee self-service and communications.<\/strong> Let your team view their schedules, request time off, and update availability through a mobile app or portal. This reduces back-and-forth and empowers staff to manage their time.<\/li>\n<\/ul>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Humanising HR: the magic of AI in empowering people and processes<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Harness the power of AI to boost HR efficiency and engagement, foster smarter decisions, and enhance human-centric processes.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-c6a6a685-0cf5-43df-947c-c76ac4a7969b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Get your copy<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"429\" height=\"489\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg\" class=\"single-cta__image\" alt=\"Woman in HR\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg 429w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-of-workforce-management-software\">Benefits of workforce management software<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve already touched on how WFM tools help you simplify scheduling, cut the amount of time spent on admin, and give staff more control over their own shifts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But there are other subtle ways in which the above features bring important efficiency gains.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some extra benefits you\u2019ll notice when using <a href=\"https:\/\/www.sage.com\/en-gb\/human-resources\/workforce-management\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>workforce management software<\/strong><\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Better visibility for managers.<\/strong> Dashboards offer real-time insights into team activity, absence trends, and labour costs, helping you spot issues early.<br><\/li>\n\n\n\n<li><strong>Improved budgeting accuracy.<\/strong> With up-to-date data on staff hours and pay rates, you can track spend against budgets in real time. You can spot overspending and adjust before it becomes a problem.<br><\/li>\n\n\n\n<li><strong>Greater flexibility for growing teams.<\/strong> As your business scales, the software makes it easy to adapt rotas, locations, or contract types without starting from scratch.<br><\/li>\n\n\n\n<li><strong>Supports remote or hybrid work setups.<\/strong> Track hours and manage workloads across multiple locations or remote teams, all from one system.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-who-uses-wfm-systems\">Who uses WFM systems?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Workforce management systems are widely used across many industries, but they\u2019re especially valuable where shift work, hourly pay, or variable staffing levels are the norm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sectors like retail, hospitality, healthcare, logistics and manufacturing are well-known for suffering frequent scheduling changes and fluctuating demand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So here in particular WFM tools prove their worth in keeping things running smoothly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s take a closer look at how these sectors can make the most of real-time data and automation for optimal staff management.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-retail-and-hospitality\">Retail and hospitality<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">These are instances where managers need to balance customer footfall with staff availability\u2014often at short notice because demand can change by the hour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A WFM system helps build rotas based on predicted busy periods and employee preferences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This ensures the shop floor or front desk is always properly staffed, without overspending on labour.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-healthcare\">Healthcare <strong><\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Hospitals and clinics must maintain safe staffing levels while also meeting strict regulatory requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Burnout is more common in this sector due to long hours, emotional strain, and the unpredictability of emergency situations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Staff may be called in at short notice or work beyond their scheduled hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WFM systems help manage this pressure by coordinating shifts across departments, flagging potential overwork, and ensuring fair allocation of rest periods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This supports staff wellbeing while rightfully keeping patient care at the forefront.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-manufacturing-and-logistics\">Manufacturing and logistics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Teams in these industries use WFM to align staffing with production targets and delivery schedules.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But fluctuations are common\u2014caused by things like supply chain delays, last-minute orders, or traffic conditions affecting deliveries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A good WFM system helps managers respond quickly by adjusting shifts, reallocating resources, or calling in extra staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It also ensures the right mix of skills is available, so operations stay on track even when things don\u2019t go to plan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Even small businesses can benefit from workforce management software\u2014especially if they rely on part-time, seasonal, or flexible workers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For these companies, having a single system to handle rotas, time tracking, and compliance can save hours each week and reduce admin mistakes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-signs-you-might-need-a-wfm-tool\">Signs you might need a WFM tool<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Inefficiencies have a habit of emerging bit by bit, until you suddenly realise the situation is unmanageable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So how do you know things are about to get out of hand?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some classic early warning signs and how WFM deals with them:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-alternating\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Warning Sign<\/strong><\/th><th><strong>Issue<\/strong><\/th><th><strong>WFM Response<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Scheduling chaos<\/strong><\/td><td>Your team is constantly switching shifts, battling last-minute changes, or finding gaps in coverage.<\/td><td>The system takes into account employee availability, preferences, and expected demand, reducing confusion and stress.<\/td><\/tr><tr><td><strong>Missed compliance issues<\/strong><\/td><td>You regularly fall foul of labour laws around working hours, rest breaks, and overtime<\/td><td>The tool ensures you\u2019re always meeting legal requirements by automating compliance checks and alerts, so you don\u2019t risk penalties.<\/td><\/tr><tr><td><strong>Changing team structures<\/strong><\/td><td>Your team grows or becomes more dispersed with the incorporation of remote working options.<br><br>Members find it harder to stay in sync.<\/td><td>The platform centralises communication, allowing managers and employees to access each other\u2019s schedules and check availability before requesting time off.<\/td><\/tr><tr><td><strong>Manual errors<\/strong><\/td><td>You\u2019re still relying on manual timesheets or entering data multiple times into different systems.<br><br>You often spot typos, missing data or duplications.<\/td><td>The software integrates time tracking with payroll and HR, ensuring accurate, up-to-date records and eliminating duplicate data entry.<\/td><\/tr><tr><td><strong>Unclear data on labour costs<\/strong><\/td><td>You miss opportunities to optimise your workforce because you can\u2019t easily track staffing costs or align labour expenses with productivity.<\/td><td>The system provides real-time insights into labour costs, helping you stay within budget and make smarter decisions about staffing.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-wfm-tools-support-the-employee-experience\">How WFM tools support the employee experience<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While greater efficiency is clearly beneficial to your business operations, we shouldn\u2019t overlook the impact of workforce management tools on your employees\u2019 daily experience and wellbeing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The self-service aspect of this software, through mobile apps or online portals, gives employees more autonomy and visibility into their schedules.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Staff can view their shifts in advance, eliminating last-minute surprises and building trust in the process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WFM tools also ensure fair and transparent scheduling, assigning shifts based on employee preferences, availability, and required skills.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This helps avoid perceived biases or unfair workloads, allowing employees to manage their work-life balance without constant back-and-forth with managers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, WFM tools enable faster approval of leave requests or changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Employees can submit time-off requests or shift adjustments instantly, and the changes are reflected in real-time, speeding up the process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lastly, by reducing payroll errors, automated time tracking helps ensure pay is accurate and on time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This not only enhances trust between employees and management but also creates a smoother, more transparent approach to scheduling and payroll, contributing to a more positive workplace culture.<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Humanising HR: the magic of AI in empowering people and processes<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Harness the power of AI to boost HR efficiency and engagement, foster smarter decisions, and enhance human-centric processes.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-c6a6a685-0cf5-43df-947c-c76ac4a7969b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Get your copy<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"429\" height=\"489\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg\" class=\"single-cta__image\" alt=\"Woman in HR\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/Unlocking-the-power-of-AI-in-HR_eBookFrontCoverImage_3000546-WP.jpg 429w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-choosing-the-right-wfm-software\">Choosing the right WFM software<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The exact requirements of a workforce management system vary depending on factors like business size, structure, industry, and operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, there are core features that every tool should offer. Here\u2019s what to look for when choosing the best WFM package to complement your <a href=\"https:\/\/www.sage.com\/en-gb\/human-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>HR software<\/strong><\/a>:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-scalability\">Scalability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As your company grows, your workforce management needs will likely evolve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The WFM system you choose should be able to scale with you, offering features that can support an increasing number of employees, locations, or departments without compromising performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A scalable solution ensures you won\u2019t need to replace your system as your business expands.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-integration-with-hr-payroll\">Integration with HR\/payroll<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To streamline your processes and avoid duplicate data entry, WFM tools should seamlessly integrate with your existing HR and payroll systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This integration helps ensure consistency in employee records and reduces the risk of errors when transferring data between platforms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-mobile-access\">Mobile access<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A WFM system with mobile functionality allows managers and employees to manage schedules, approve time-off requests, and access key information on-the-go, from any location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This flexibility is particularly valuable for businesses with remote teams or shift workers who need to make quick adjustments on the job.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reporting-capabilities\">Reporting capabilities<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">User-friendly and flexible reporting features are the foundation for making data-driven decisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Look for a solution that offers detailed analytics on labour costs, employee performance, attendance trends, and scheduling efficiency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These insights can help you optimise your staffing levels, forecast future needs, and identify areas for improvement in your processes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-local-compliance-features\">Local compliance features<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Labour laws vary by jurisdiction and may be subject to updates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may face legal issues or penalties if your business fails to comply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure your WFM software includes up-to-date, built-in features to help manage shifts, overtime, and breaks in accordance with the specific regulations in your region.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-wfm-is-core-to-modern-hr-strategy\">Why WFM is core to modern HR strategy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Workforce management (WFM) has evolved from a \u201cnice-to-have\u201d enhancement to an essential part of any modern <a href=\"https:\/\/www.sage.com\/en-gb\/blog\/create-hr-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>HR strategy<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the right system in place, you gain better control over your operations, making it easier to create more accurate, predictable schedules that align with both business needs and employee preferences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using specialised software to automate scheduling, time tracking, and compliance tasks, you can focus on driving growth and performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These features help create a more efficient, fair, and responsive working environment, improving team morale and operational efficiency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When employees feel supported, fairly treated, and in control, they are well-positioned for increased productivity and job satisfaction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-on-wfm\">FAQs on WFM<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-wfm-communication\">What is WFM communication?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">WFM communication refers to the methods and tools used to facilitate clear and effective communication within a workforce management system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It involves sharing important information like schedules, shift changes, leave requests, and performance updates between managers and employees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using WFM communication tools, businesses can ensure that team members are always informed, reducing misunderstandings and last-minute adjustments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This promotes a more organised and efficient work environment, where employees have the information they need to manage their time effectively, and managers can oversee operations without confusion or unnecessary delays.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-the-difference-between-workforce-management-and-workplace-management\">What is the difference between workforce management and workplace management?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Both of these terms focus on improving operational efficiency, but targeting slightly different domains.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Workforce management (WFM) deals with managing employees, including scheduling, time tracking, compliance, performance monitoring, and optimising labour resources.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s about ensuring the right people are in the right roles at the right time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, workplace management focuses on the physical environment in which employees work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This includes managing office space, facilities, technology infrastructure, and ensuring a safe, comfortable, and productive workplace.<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Join more than 500,000 UK readers and get the best business admin strategies and tactics, as well as actionable advice to help your company thrive, in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-b1a63862-3fa0-4a5e-bb67-c76b88bbc6b8\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe now<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n<section class=\"more-topics alignfull has-grey-light-background-color wp-block-sage-post-topics\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col col-12 col-lg-4\">\n\t\t\t\t<h3 class=\"more-topics__title h2\">Browse more topics from this article<\/h3>\n\t\t\t<\/div>\n\t\t\t<div class=\"col col-12 col-lg-8\">\n\t\t\t\t<ul class=\"post-tags__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/hr-processes-medium-businesses\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tHR processes for medium businesses\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/hr-process\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tHR processes for small businesses\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/hr-payroll-benefits\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tHR, payroll and benefits\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/tag\/workplace-technology\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tWorkplace technology\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"alignfull wp-block-sage-related-posts\">\n\t<section class=\"related-posts card-grid has-dark-background-color\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--featured h1\">Explore more wisdom<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"row related-posts__featured\">\n\t\t\t\t<div class=\"col card-grid__item\">\n\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-0 post-31436 post type-post status-publish format-standard has-post-thumbnail hentry category-people-leadership category-trends-insights tag-employee-engagement tag-employee-retention tag-hr-processes-medium-businesses tag-hr-process tag-hr-payroll-benefits tag-looking-after-your-employees tag-midsized-business tag-state-of-small-business business_type-small-business business_type-medium-sized-business card-post--is-clickable\"\n>\n\t<div class=\"card-post__media-wrapper\">\n\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/03\/The-HR-Payroll-Leaders-Report-CTA-Image-1200x810.jpeg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/03\/The-HR-Payroll-Leaders-Report-CTA-Image-684x384.jpeg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/03\/The-HR-Payroll-Leaders-Report-CTA-Image-768x518.jpeg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/03\/The-HR-Payroll-Leaders-Report-CTA-Image-1200x810.jpeg 1200w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"card-post__content\">\n\t\t\t\t\t<div class=\"card-post__label\">Recommended<\/div>\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-07-27T15:58:09+01:00\">27 July, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">12 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h3\">\n\t\t\t\t\t\t\t<a\n\t\t\t\t\tclass=\"card-post__title-link\"\n\t\t\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/what-is-the-organisational-skills-gap\/\"\n\t\t\t\t>\n\t\t\t\n\t\t\tWhat is the organisational skills gap and how can businesses close it?\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\n\t\t\n\t\t\t\t\t<p class=\"card-post__description\">\n\t\t\t\tDiscover how to identify and close the organisational skills gap. Learn practical strategies for workforce planning, skills development, internal mobility, and skills-based hiring.\t\t\t<\/p>\n\t\t\n\t\t\t<\/div>\n\n\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"row related-posts__non-featured\">\n\t\t\t\t<div class=\"col col-12\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--more h4\">More on this Topic<\/h2>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-1 post-31420 post type-post status-publish format-standard has-post-thumbnail hentry category-growth-customers tag-grow-business tag-recruit tag-hr-processes-medium-businesses tag-hr-process tag-hr-payroll-benefits business_type-small-business business_type-medium-sized-business 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class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-07-22T10:57:27+01:00\">22 July, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">7 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tSME Workforce Pulse research &amp; how to recruit for an expanding business\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-2 post-31383 post type-post status-publish format-standard has-post-thumbnail hentry category-technology-innovation tag-cloud tag-embedded-services tag-fintech tag-making-tax-digital-for-income-tax tag-workplace-technology business_type-medium-sized-business industry-financial-services industry-saas\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/what-embedded-accounting-means\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1327127856-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1327127856-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1327127856-768x432.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1327127856-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-07-20T17:02:46+01:00\">20 July, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tYour\u00a0customers need more from their business banking experience\u00a0\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-3 post-23063 post type-post status-publish format-standard has-post-thumbnail hentry category-strategy-legal-operations category-trends-insights tag-accountant-payroll tag-hr-payroll-benefits tag-payroll business_type-small-business business_type-medium-sized-business business_type-accountants\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/what-are-payrolling-benefits-in-kind\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-961279906-684x384.jpg\" class=\"card-post__image\" alt=\"managing payroll tasks for the business\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-961279906-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-961279906-768x432.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-961279906-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-06-26T09:54:55+01:00\">26 June, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">12 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tPayrolling benefits in kind: What\u2019s changing from April 2027 and April 2028\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-4 post-30434 post type-post status-publish format-standard has-post-thumbnail hentry category-people-leadership category-trends-insights tag-ai tag-recruit tag-hr-processes-medium-businesses tag-hr-process tag-hr-payroll-benefits tag-looking-after-your-employees business_type-small-business business_type-medium-sized-business\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-gb\/blog\/what-is-ai-in-hr\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/Ai-in-HR-infographic-image-684x384.jpg\" class=\"card-post__image\" alt=\"A woman poses in front of the Sage glow line and a black background.\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/Ai-in-HR-infographic-image-684x384.jpg 684w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/Ai-in-HR-infographic-image-768x432.jpg 768w, https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2026\/06\/Ai-in-HR-infographic-image-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-06-23T09:02:11+01:00\">23 June, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">10 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tWhat is AI in HR and how can you use it responsibly?\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Having trouble juggling shift schedules? Running into staff shortages when people take time off? Workforce management (WFM) tools could be what you need to create a positive and efficient work environment.<\/p>\n","protected":false},"author":1774,"featured_media":23833,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"_pwl_sage_podcast_buzzsprout_src":"","footnotes":""},"categories":[10],"tags":[240,41,234,125],"business_type":[4,3],"lilypad":[],"context":[],"industry":[],"persona":[69,71,73,74],"imagine_tag":[92,217,218],"coauthors":[355],"class_list":["post-23904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-leadership","tag-hr-processes-medium-businesses","tag-hr-process","tag-hr-payroll-benefits","tag-workplace-technology","business_type-small-business","business_type-medium-sized-business"],"sage_meta":{"region":"en-gb","author_name":"Yassir Malik","featured_image":"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2025\/08\/Mar2025_GB-Trucking-Logistics_0132.jpeg","imagine_tags":{"92":"HR and Payroll","217":"HR processes","218":"Top HR resources"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice UK","distributor_original_site_url":"https:\/\/www.sage.com\/en-gb\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/23904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/users\/1774"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/comments?post=23904"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/23904\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media\/23833"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media?parent=23904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/categories?post=23904"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/tags?post=23904"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/business_type?post=23904"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/lilypad?post=23904"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/context?post=23904"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/industry?post=23904"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/persona?post=23904"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/imagine_tag?post=23904"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/coauthors?post=23904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}