{"id":6427,"date":"2019-05-23T15:48:50","date_gmt":"2019-05-23T14:48:50","guid":{"rendered":"https:\/\/www.sage.com\/en-gb\/blog\/?p=6427"},"modified":"2026-01-29T10:24:36","modified_gmt":"2026-01-29T10:24:36","slug":"good-debtor-revolutionise-business","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-gb\/blog\/good-debtor-revolutionise-business\/","title":{"rendered":"How being a good debtor can revolutionise your business"},"content":{"rendered":"
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\n\t\t\t\t\t\t\tMoney Matters<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t
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\n\t\t\t\t\t\tHow being a good debtor can revolutionise your business\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t

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\n\t\t\t\n\t\t\t\t\"Bronwyn\t\t\t\tBronwyn Dorrofield<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

Every business owner or manager knows relationships with customers and\/or clients are central to what they do. A happy customer or client is the most valuable asset.<\/p>\n\n\n\n

But I’d like to suggest there’s another kind of relationship that business owners should cultivate and that can pay huge dividends if handled correctly. I’m talking about the people or organisations to which you owe money, such as your suppliers or creditors.<\/p>\n\n\n\n

This might sound counter-intuitive. Why invest effort?<\/p>\n\n\n\n

But there’s some solid wisdom and it goes far beyond simply managing your cash flow and balance sheet, or keeping your credit rating healthy.<\/p>\n\n\n\n

Working to create a good relationship with those to whom you owe money can bring substantial intangible benefits that nonetheless have a real impact on the performance of your business.<\/p>\n\n\n\n

By being a good debtor, you can also become a trusted customer or client, and receive the benefits therein. In this article, I will reveal why.<\/p>\n\n\n\n

Big benefits<\/h2>\n\n\n\n

Think about it. Don’t you have your own natural bias towards the customers or clients of your business who pay regularly, and within the terms, without fail?<\/p>\n\n\n\n

Aren’t they the customers for whom you’ve always got time when they call or email? And, of course, aren’t they the ones with whom you’re happy to do further business\u2014perhaps even at a preferential rate just because they’re reliable and hassle-free?<\/p>\n\n\n\n

Customers or clients who are tardy in their payments and demand constant attention<\/a> are expensive to a business in terms of resources.<\/p>\n\n\n\n

Why spend your valuable time chasing payments, or the time for your staff, when you could be focusing on your core tasks that you enjoy and build the business in the process?<\/p>\n\n\n\n

So, why wouldn’t your own suppliers or other creditors view you preferentially if you not just stick to the rules agreed, such as terms of payment, but also actively seek the smoothest relationship?<\/p>\n\n\n\n

Here are some benefits to being a good customer:<\/p>\n\n\n\n