{"id":7154,"date":"2020-01-31T10:08:37","date_gmt":"2020-01-31T10:08:37","guid":{"rendered":"https:\/\/www.sage.com\/en-gb\/blog\/?p=7154"},"modified":"2026-01-29T10:18:53","modified_gmt":"2026-01-29T10:18:53","slug":"peter-jones-empower-your-employees","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-gb\/blog\/peter-jones-empower-your-employees\/","title":{"rendered":"Small talk with Peter Jones: How to motivate and empower your employees"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/category\/people-leadership\/\" class=\"entry-header__link\">People &amp; Leadership<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tSmall talk with Peter Jones: How to motivate and empower your employees\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2020-01-31T10:08:37+00:00\">31 January, 2020<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Small talk with Peter Jones: How to motivate and empower your employees\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-gb\/blog\/peter-jones-empower-your-employees\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author\">\n\t\t\t<div class=\"co-authors\">\n\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-gb\/blog\/author\/staceymcintosh\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2018\/11\/Stacey-McIntosh-350-1.jpg\" class=\"entry-author__image\" alt=\"\" \/>\t\t\t\t<span class=\"entry-author__name\">Stacey McIntosh<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"video-container-wrap -mode-full\"><div class=\"video-container\"><video\n\t\t\t\tclass=\"sage-video video-js vjs-default-skin \"\n\t\t\t\twidth=\"640\"\n\t\t\t\theight=\"360\"\n\t\t\t\tdata-setup='{ \"controls\": true, \"aspectRatio\" : \"16:9\", \"poster\": \"https:\/\/img.youtube.com\/vi\/gENwXKU8rtQ\/maxresdefault.jpg\", \"techOrder\": [\"youtube\"], \"enablejsapi\": 1, \"origin\": \"https:\/\/www.sage.com\", \"sources\": [{ \"type\": \"video\/youtube\", \"src\": \"https:\/\/www.youtube.com\/watch?v=gENwXKU8rtQ\"}], \"youtube\": { \"ytControls\": 0, \"cc_load_policy\": 3, \"modestbranding\": 1, \"hl\": \"en_GB\", \"playsinline\": 1 } }'\n\t\t\t\tcrossorigin=\"\"><\/video><\/div><\/div>\n<\/div><\/figure>\n\n\n\n<p><strong>In our Small Talk series, we delve into how your business can tackle some of the many challenges you face so you can elevate your performance. <\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.sage.com\/en-gb\/\">Peter Jones<\/a>, our Sage customer for life, sat down with interviewers Nina and Jed to talk about what you can do to ensure your business can perform at its best. <\/strong><\/p>\n\n\n\n<p><strong>Plus, there are a few challenges that Peter was set by his intrepid interviewers. Watch the video to see how he got on and below is a transcript, followed by some advice on how you can motivate and empower your employees.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gate-3fd72661-0876-48cd-9e8a-6554cac8a0be\">Download your free copy of Perform at your best<\/a><\/div>\n<\/div>\n\n\n\n<p><strong>Nina:<\/strong> Hi Peter, I\u2019m Nina.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Nina, great to meet you.<\/p>\n\n\n\n<p><strong>Nina:<\/strong> This is my colleague, Jed.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Wow.<\/p>\n\n\n\n<p><strong>Jed:<\/strong> Can you tell us three ways that businesses can keep their finger on the pulse?<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Three ways? Keeping their finger on the pulse?<\/p>\n\n\n\n<p>Well, one, always make sure that you\u2019re up to date with the latest tech you can use in your business, because it advances so quickly and you can easily be left behind.<\/p>\n\n\n\n<p>Keeping up to date with what\u2019s going on with people. Really important.<\/p>\n\n\n\n<p>Then the other thing is most important of all. It\u2019s making sure that you\u2019ve got time on your hands, across your entire business, to focus on driving and pushing for growth.<\/p>\n\n\n\n<p>So always looking for the next opportunity to grow your business.<\/p>\n\n\n\n<p><strong>Jed:<\/strong> How do you keep your team happy and make them do good work?<\/p>\n\n\n\n<p><strong>Peter:<\/strong> I think you take \u2013 firstly, really important to communicate with your team and also spend time working out what their problems are within the business.<\/p>\n\n\n\n<p>What\u2019s stopping them from doing their job really well. Because that\u2019s really important.<\/p>\n\n\n\n<p>People can get inundated with paperwork and the boring things, but it\u2019s about motivating people and helping them unlock problems that they\u2019ve got. So, spending a bit of time understanding what their problems are.<\/p>\n\n\n\n<p><strong>Jed:<\/strong> What if the business people aren\u2019t very good at technology? Can they get somebody to help them?<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Do you know what? There\u2019s lots of businesses, and even businesses that I\u2019ve invested in, and invest in, that are not brilliant at technology.<\/p>\n\n\n\n<p>It\u2019s not all doom and gloom if you haven\u2019t got the right people in your business, because there are people out there that can give you the right advice, that are available at the end of a line, 24\/7, on the telephone.<\/p>\n\n\n\n<p>They can talk you through almost any technical issue you have with your software.<\/p>\n\n\n\n<p><strong>Nina:<\/strong> Back to the fun things. Car races.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Car races?<\/p>\n\n\n\n<p><strong>Jed:<\/strong> Yes, so I\u2019ve got\u2026<\/p>\n\n\n\n<p><strong>Peter:<\/strong> You\u2019ve got a car in there [pointing to Jed\u2019s briefcase]?<\/p>\n\n\n\n<p><strong>Jed:<\/strong> We\u2019re going to have a race to the wall over there.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Ok.<\/p>\n\n\n\n<p><strong>Jed:<\/strong> And see who wins.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> First one to the wall?<\/p>\n\n\n\n<p><strong>Jed:<\/strong> Alright, then. Where are we starting from?<\/p>\n\n\n\n<p><strong>Peter:<\/strong> We\u2019ll start from here.<\/p>\n\n\n\n<p>[Peter, Nina and Jed race their cars]<\/p>\n\n\n\n<p><strong>Peter:<\/strong> That\u2019s it, I\u2019ve won. Thank you. Well, that was fun, wasn\u2019t it? I love winning car races.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gate-85b92ce7-6b4b-4fcc-be65-1308cf72230b\">Download your free checklist: Five steps to empower your people so your business can thrive<\/a><\/div>\n<\/div>\n\n\n\n<p><strong>Small talk with Peter Jones: Check out the rest of the series<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.sage.com\/en-gb\/blog\/peter-jones-increase-business-productivity\/\">How you can increase business productivity<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-gb\/blog\/peter-jones-overcome-business-challenges\/\">How to overcome business challenges<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-gb\/blog\/peter-jones-saving-time-help-business\/\">How saving time can help your business<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-gb\/blog\/peter-jones-smarter-business-decisions\/\">How to free up time to make smarter business decisions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-gb\/blog\/peter-jones-elevate-your-business-performance\/\">How to elevate your business performance<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-three-ways-to-motivate-and-empower-your-employees\"><strong>Three ways to motivate and empower your employees<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-understand-what-motivates-your-employees\"><strong>1. Understand what motivates your employees<\/strong><\/h3>\n\n\n\n<p>Some people think money is the only thing that motivates employees \u2013 but they\u2019d be wrong. There\u2019s little doubt that it\u2019s important but the world of work is increasingly sophisticated nowadays and people are simply not that straightforward.<\/p>\n\n\n\n<p>You might find that your employees are happy to work for lower pay in an environment where they\u2019re trusted to get the job done, even if that means working from home one day a week.<\/p>\n\n\n\n<p>So take the time to find out what motivates your employees then focus on delivering that for them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-make-life-easier-for-your-people\"><strong>2. Make life easier for your people<\/strong><\/h3>\n\n\n\n<p>Technology can play a key role to make life easier for your employees. Take payroll, for example. The old days of paper payslips and printed forms are long gone for most businesses now that compliance legislation means data must be protected.<\/p>\n\n\n\n<p>And this brings with it opportunities to make life easier for your employees \u2013 with rewards in terms of engagement too.<\/p>\n\n\n\n<p>Your employees can be provided with mobile apps that ensure they have easy access to everything they require, such as secure access to their payslips and the ability to enter information for timesheets.<\/p>\n\n\n\n<p>Not only will this save time, effort and costs on your side, it hands control to your employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-offer-flexibility\"><strong>3. Offer flexibility<\/strong><\/h3>\n\n\n\n<p>Not only do employees want flexible working hours where possible but they\u2019re most likely starting to demand it. Try switching your thinking from a nine-to-five culture to one where your employees are trusted to achieve the outcomes demanded of them.<\/p>\n\n\n\n<p>That trust will go a long way.<\/p>\n\n\n\n<p>By using cloud-based software, for example, you can make this flexibility a reality. Not only can a move to cloud computing lead to a reduction in IT costs, it means your employees can access data when they need to.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-final-thoughts-on-motivating-and-empowering-your-employees\"><strong>Final thoughts on motivating and empowering your employees<\/strong><\/h2>\n\n\n\n<p>Your people are your most important asset. So take the time to prioritise employee wellbeing and focus on delivering on your benefits strategy \u2013 by doing so, not only will you retain your staff, you\u2019ll attract new talent too.<\/p>\n\n\n\n<p>Money is important but so are other things, so communicate with your employees, offer praise and say thank you for their hard work.<\/p>\n\n\n\n<p>And empower them \u2013 provide your employees with the tools to make their lives easier. Try offering self-service tools, such as HR portals, for example, so they can keep their payroll details up to date, book holidays and review performance data.<\/p>\n\n\n\n<p>By giving your employees what they need so they can perform at their best, you\u2019ll be able to elevate how your company performs.<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Perform at your best<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Discover how to improve productivity, make smarter decisions and empower your people so you can elevate the performance of your small business.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-3fd72661-0876-48cd-9e8a-6554cac8a0be\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Download your free guide<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1022379466-1440x810.jpg\" class=\"single-cta__image\" alt=\"Planning is important for business\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1022379466-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Join more than 500,000 UK readers and get the best business admin strategies and tactics, as well as actionable advice to help your company thrive, in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-b1a63862-3fa0-4a5e-bb67-c76b88bbc6b8\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe now<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In our Small Talk series, we delve into how your business can tackle some of the many challenges you face so you can elevate your performance. Peter Jones, our Sage customer for life, sat down with interviewers Nina and Jed to talk about what you can do to ensure your business can perform at its [&hellip;]<\/p>\n","protected":false},"author":346,"featured_media":7337,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":true,"post_featured_image_hide":false,"footnotes":""},"categories":[10],"tags":[180,39,41,181],"business_type":[4],"lilypad":[],"context":[],"industry":[],"persona":[73,74],"imagine_tag":[92,109],"coauthors":[353],"class_list":["post-7154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-leadership","tag-business-performance","tag-employee-benefits","tag-hr-process","tag-peter-jones-small-talk","business_type-small-business"],"sage_meta":{"region":"en-gb","author_name":"Stacey McIntosh","featured_image":"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2020\/02\/PJ_small_talk_1675x1275_0004_Layer-5.jpg","imagine_tags":{"92":"HR and Payroll","109":"Small business"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice UK","distributor_original_site_url":"https:\/\/www.sage.com\/en-gb\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/7154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/users\/346"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/comments?post=7154"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/7154\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media\/7337"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media?parent=7154"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/categories?post=7154"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/tags?post=7154"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/business_type?post=7154"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/lilypad?post=7154"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/context?post=7154"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/industry?post=7154"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/persona?post=7154"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/imagine_tag?post=7154"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/coauthors?post=7154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}