{"id":8090,"date":"2020-11-01T10:23:03","date_gmt":"2020-11-01T10:23:03","guid":{"rendered":"http:\/\/sage-people-scraping-gb.local\/?p=1104"},"modified":"2026-01-29T10:05:23","modified_gmt":"2026-01-29T10:05:23","slug":"goodbye-hr-hello-people","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-gb\/blog\/goodbye-hr-hello-people\/","title":{"rendered":"Goodbye HR, hello people: Why human resources is changing for the better"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-gb\/blog\/category\/people-leadership\/\" class=\"entry-header__link\">People &amp; Leadership<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tGoodbye HR, hello people: Why human resources is changing for the better\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2020-11-01T10:23:03+00:00\">1 November, 2020<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Goodbye HR, hello people: Why human resources is changing for the better\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-gb\/blog\/goodbye-hr-hello-people\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author\">\n\t\t\t<div class=\"co-authors\">\n\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-gb\/blog\/author\/jessicafuhl\/\">\n\t\t\t\t<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.sage.com\/en-au\/blog\/wp-content\/uploads\/sites\/5\/2020\/10\/Jess-fuhl.jpg\" class=\"entry-author__image\" height=\"40\" width=\"40\" fetchpriority=\"high\" \/>\t\t\t\t<span class=\"entry-author__name\">Jessica Leyshon<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\n\n<p>The people who make up a company are so much more than a resource. They are its ideas, its creativity, its ambition and its potential.<\/p>\n\n\n\n<p>They are its values and culture.<\/p>\n\n\n\n<p>They are one of the company\u2019s biggest assets for growth commercially. More than anything, they are people with different motivations, mindsets, passions and interests.<\/p>\n\n\n\n<p>So why do we still call the department responsible for its people human resources?<\/p>\n\n\n\n<p>And why is a company\u2019s biggest asset for growth \u2013 its people \u2013 only seen as the responsibility of that one team?<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gate-a37fa7ea-ea38-4c63-a74f-1f061404a164\">Request a free, live demo of Sage People and discover how it can help your organisation attract the best people, retain your key talent and increase productivity<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-goodbye-hr-a-new-world\"><strong>Goodbye HR: A new world <\/strong><\/h2>\n\n\n\n<p>The make-up of a company\u2019s workforce and how, when, and where it works has fundamentally changed \u2013 and today\u2019s workforce is more diverse, mobile and technologically-enabled than ever.<\/p>\n\n\n\n<p>For the first time, the workforce comprises five different generations, all working side-by-side, and all coming with varying expectations and standards.<\/p>\n\n\n\n<p>The contingent workforce is growing and becoming more diverse to include agencies, freelancers, gig workers and job bidders, presenting challenges to the way leaders manage their teams and track performance.<\/p>\n\n\n\n<p>This is magnified by a culture of employee mobility, especially among millennials \u2013 meaning the retention of high-performing talent is more vital than ever.<\/p>\n\n\n\n<p>Employees are increasingly seeing seamless customer experiences in their companies, and demanding the same from their employer.<\/p>\n\n\n\n<p>They want to book time off on their mobile at the touch of a button, as easily as they can shop online in the same way.<\/p>\n\n\n\n<p>Furthermore, low unemployment and the war for talent have given people choice, and organisations must therefore work harder to attract the best talent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-hello-people-embracing-change\"><strong>Hello people: Embracing change <\/strong><\/h2>\n\n\n\n<p>As a result, HR teams are moving towards automating a lot of the traditional ways of working, and giving their employees autonomy to do things themselves.<\/p>\n\n\n\n<p>The workforce is moving away from solely being the responsibility of the HR team \u2013 and instead, forward-thinking organisations are recognizing the whole leadership team need to focus on this.<\/p>\n\n\n\n<p>All this means HR and people teams are free to focus on people, and have wider support to do so from the rest of the business.<\/p>\n\n\n\n<p>These people-centered organisations \u2013 or, \u2018People Companies\u2019 \u2013 truly put their people at the heart of what they do.<\/p>\n\n\n\n<p>They have certain characteristics which set them apart from others.<\/p>\n\n\n\n<p>Most of all, they acknowledge that the people agenda is not the sole responsibility of the HR department, and this is reflected in how they engage their workforce.<\/p>\n\n\n\n<p>People Companies understand that HR operations as we know it is transitioning to automation and augmented intelligence.<\/p>\n\n\n\n<p>Gut feel and spreadsheets is moving towards data and analytics.<\/p>\n\n\n\n<p>Traditional recruitment methods are making way for employer branding and People Marketing.<\/p>\n\n\n\n<p>Occasional clunky HR systems are transforming to on-demand mobile apps, designed for employees.<\/p>\n\n\n\n<p>Company training is being facilitated through autonomous and social learning.<\/p>\n\n\n\n<p>Year-end reviews are being replaced with continuous performance conversations.<\/p>\n\n\n\n<p>And annual engagement measures are being replaced with continually creating great workforce experiences.<\/p>\n\n\n\n<p>People Companies are also embracing the shift from HR to people by appointing chief people officers, or CPOs, and other focused roles, such as business psychologists.<\/p>\n\n\n\n<p>Members of the executive board, CPOs don\u2019t just direct human resourcing, but orchestrate and leading the experiences of the people in a company.<\/p>\n\n\n\n<p>They facilitate the people agenda\u2019s responsibility with the whole leadership team and other people-focused roles, so the company places enough focus on embracing and leveraging its people.<\/p>\n\n\n\n<p>This includes their different motivations, mindsets, passions and interests \u2013 and how the organisation embrace and leverage these.<\/p>\n\n\n\n<p>They use actionable insights to identify patterns and trends, and create great workforce experiences.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gate-2c600a19-f15c-4231-9360-8413bf0d2240\">Download your free report, The changing face of HR, and discover why &#8216;HR&#8217; is changing to &#8216;People&#8217;<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-getting-ahead\"><strong>Getting ahead <\/strong><\/h2>\n\n\n\n<p>People Companies automating transactional processes and leaving their leaders free to focus on people get quicker feedback and take remedial action.<\/p>\n\n\n\n<p>By continually redesigning better ways of working, People Companies provide better workforce experiences, and see a faster impact on engagement and productivity as a result.<\/p>\n\n\n\n<p>Just as we waved goodbye to Personnel in the 1980s, we\u2019re now waving goodbye to Human Resources and saying hello to a people function, to reflect that a workforce is so much more than a resource \u2013 it\u2019s made up of people.<\/p>\n\n\n\n<p>The question is: are you embracing the transition?<strong>&nbsp;<\/strong><\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Sage People live demo<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Want to attract the best people, retain your key talent and increase productivity? Request a free, live demo of Sage People and discover how it can help you achieve your goals.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-a37fa7ea-ea38-4c63-a74f-1f061404a164\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Request a free demo<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"999\" height=\"666\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/04\/z.5E3A0481_All-Uses.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2021\/04\/z.5E3A0481_All-Uses.jpg 999w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Join more than 500,000 UK readers and get the best business admin strategies and tactics, as well as actionable advice to help your company thrive, in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-b1a63862-3fa0-4a5e-bb67-c76b88bbc6b8\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe now<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2022\/04\/GettyImages-1073797282-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The people who make up a company are so much more than a resource. So why do we still call the department responsible for its people human resources?<\/p>\n","protected":false},"author":1118,"featured_media":7760,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[10],"tags":[41],"business_type":[3],"lilypad":[],"context":[],"industry":[],"persona":[69,71],"imagine_tag":[92,217,96],"coauthors":[397],"class_list":["post-8090","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-leadership","tag-hr-process","business_type-medium-sized-business"],"sage_meta":{"region":"en-gb","author_name":"Jessica Leyshon","featured_image":"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2020\/07\/Percentil_30854.jpg","imagine_tags":{"92":"HR and Payroll","217":"HR processes","96":"Medium businesses"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice UK","distributor_original_site_url":"https:\/\/www.sage.com\/en-gb\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/8090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/users\/1118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/comments?post=8090"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/posts\/8090\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media\/7760"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/media?parent=8090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/categories?post=8090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/tags?post=8090"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/business_type?post=8090"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/lilypad?post=8090"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/context?post=8090"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/industry?post=8090"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/persona?post=8090"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/imagine_tag?post=8090"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-gb\/blog\/api\/wp\/v2\/coauthors?post=8090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}