Improve productivity by managing every customer relationship

Learn how integrated customer relationship management software drives revenue growth in your business.

Improve productivity by managing every customer relationship

Learn how integrated customer relationship management software drives revenue growth in your business.

Improve productivity by managing every customer relationship

Learn how integrated customer relationship management software drives revenue growth in your business.

Harness the power of an integrated CRM solution

Become a more productive and informed business using a solution that works with Sage CRM. Below are the most useful features in CRM software for small and medium businesses:

Manage your contacts

CRM is built to manage your information about contacts. For each contact, you can store information like phone numbers, email and postal addresses. For example, a travelling salesperson can access this contact information using their mobile device before they meet or call a client.

Centralize your critical business information

CRM software helps you store your customer data in a central, secure location. This information includes email and communication histories, sales quotes, orders received, opportunities, and open and resolved support cases. And because this information is in one place, you can feel confident you’re acting on up-to-date information.

Automate sales

Using CRM, you can automate many of the day-to-day tasks that form part of the sales process including order processing, lead management and sales forecasts. This automation eliminates the need to spend time performing manual daily tasks like scheduling sales calls.

Send targeted marketing campaigns

CRM software helps you store your customer data in a central, secure location. This information includes email and communication histories, sales quotes, orders received, opportunities, and open and resolved support cases. And because this information is in one place, you can feel confident you’re acting on up-to-date information.

Provide world class customer service

Using CRM, you can automate many of the day-to-day tasks that form part of the sales process including order processing, lead management and sales forecasts. This automation eliminates the need to spend time performing manual daily tasks like scheduling sales calls.

Gain insights into your business

With CRM you can generate reports for key areas of your business including sales, customer service, lead reports, marketing and so on. You can even create tailored reports that measure how the business is performing against KPIs. These types of reports help managers evaluate where the business stands and make more informed decisions.

Manage your contacts

CRM is built to manage your information about contacts. For each contact, you can store information like phone numbers, email and postal addresses. For example, a travelling salesperson can access this contact information using their mobile device before they meet or call a client.

Real customers. Real stories. Real experiences.