Cookies on our support sites

  • My Sage
  • support.sage.co.uk and pye.sage.co.uk
  • Sage Passport

  • Cookies that we use on my.sage.co.uk

    We have tried to list all the cookies that we use on our website below to make sure that it is complete and up to date, but if you think that we have missed a cookie, please let us know.

    Strictly necessary

    We use the following strictly necessary cookies:

    • My.Sage
      This is a session Cookie and this helps us check whether you have logged in.
    • ASP.Net_SessionId
      This is a session cookie, we use this cookie to remember you and maintain your session whilst you are using our website.
    • DRSAData
      This is a session cookie and it holds pointer information for Data Repair Service application information.

    Functional

    We use the following functional cookies on this website:

    • RememberMe
      This is a persistent cookie which stores your user details so that you don't need to keep registering when you return to this site.

    Performance

    We use the following performance cookies and similar technologies on this website:

    • Google Analytics (_utma, _utmb, _utmc, _utmz,_utmv)
      “Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above." You can find out more about this service at http://www.google.com/analytics.

    Cookies that we use on support.sage.co.uk and pye.sage.co.uk

    We have tried to list all the cookies that we use on our website below to make sure that it is complete and up to date, but if you think that we have missed a cookie, please let us know.

    Strictly necessary

    • PassportAccountNumber
      This is a session cookie. This cookie remembers your account number while you are on the site.
    • LoginRoles
      This is a session cookie. This allows us to determine what secure areas of the website you can access.
    • InTouchContact ID
      This is a session cookie. This allows us to determine which account contact is being used whilst you are logged in.
    • LoggedOut
      This is a session cookie and it expires at the end of a session, this tells us if you have logged out of your account.

    Functional

    We use the following functional cookies on this website:

    • PassportSignIn Name
      This is a session cookie and it remembers your details for forms, to make it quicker for you to fill them in.
    • PassportMember ID
      This is a persistent cookie which we use if you click 'Remember Me' when you log into our site. This cookie expires 6 months (from time checked) otherwise end of session. We also use this cookie to identify you whilst you are logged in.
    • Download DataCapture 
      This is a persistent cookie and it expires after 6 months. If you complete a form before downloading an asset, the ID of the data is saved so that the form does not have to be shown again.
    • Company 
      This is a session cookie and it is used when pre-filling forms.

    Performance

    We use the following performance cookies:

    • Google Analytics (_utma, _utmb, _utmc, _utmz,_utmv)
      “Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above." You can find out more about this service at http://www.google.com/analytics.

    Cookies that we use for Sage Passport

    We have tried to list all the cookies that we use on our website below to make sure that it is complete and up to date, but if you think that we have missed a cookie, please let us know.

    Strictly necessary

    We use the following strictly necessary cookies:

    • MBGetSession URLSession%5B%40 App%3D%27 MBSubscription%27%5D
      These are session cookies, we use these cookies to remember you and maintain your session whilst you are using our website.
    • MBSIOperation and MBSIOpID Persist
      We use this cookie to store information about the sage company that you have selected

    Functional

    We use the following functional cookies:

    • MBSISes Persist and MBSISession:
      These are persistent cookie that we use to “remember you”, when you return to our website.

    Cookies that we use on onlineservices.sage200.co.uk

    We have tried to list all the cookies that we use on our website below to make sure that it is complete and up to date, but if you think that we have missed a cookie, please let us know.

    Strictly necessary

    We use the following strictly necessary cookies:

    • ASP.Net_SessionId
      These are session cookies, we use these cookies to remember you and maintain your session whilst you are using our website.
    • __RequestVerificationToken_L0FwcA2
      This is a session cookie, we use this to verify that requests to our server originate from the client they claim to be.

    Functional

    We use the following functional cookies:

    • Extra
      This is a persisted cookie, which we use to store your login preference if you choose “Remember my choice” preference.