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Cruising for growth at city boat tour business with Sage X3

City Cruises - United Kingdom

Sage X3 serves a single solution for core business processes as City Cruises plots its expansion. The team now has access to valuable business insights to enable more informed decision-making.
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More control over financial processes

The team at City Cruises wanted greater visibility into financial processes, to gain insights into budgets, costs and a way of integrating new acquisitions.  It needed a new finance system that would support further business expansion year on year.

We’ve grown, yet some of the infrastructure in place to support the business has not kept pace.

John Rowthorn
Finance Director

Many processes, one solution

X3 provides a single solution for City Cruises’ core processes: inventory, sales, customer service, and finance. It manages financial processes with general ledger, cost accounting, budgeting, and more, enabling better control of procurement, cash flow, and business purchases. The company's stock management and CRM systems have also been integrated as part of the solution.

Multi-dimensional functionality allows us to make proactive decisions. It accelerates decision-making and empowers the commercial team. We’re more agile.

John Rowthorn
Finance Director

More time spent on higher-value projects

City Cruises has future-proofed the administration of the business and is more streamlined since implementing X3. Stock management and purchase order processing is automated; each boat and each location is fully integrated.

We’re spending less time processing and more time on higher-value projects. Freeing up time allows us to focus talent where it’s most needed.

John Rowthorn
Finance Director

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