{"id":17794,"date":"2026-04-09T15:09:11","date_gmt":"2026-04-09T14:09:11","guid":{"rendered":"https:\/\/www.sage.com\/en-ie\/blog\/?p=17794"},"modified":"2026-04-09T15:12:12","modified_gmt":"2026-04-09T14:12:12","slug":"invoice-vs-receipt","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-ie\/blog\/invoice-vs-receipt\/","title":{"rendered":"Invoice vs receipt: what\u2019s the difference and why does it matter?"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--standard entry-header--has-illustration entry-header--has-illustration--standard\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-ie\/blog\/category\/money-matters\/\" class=\"entry-header__link\">Money Matters<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tInvoice vs receipt: what\u2019s the difference and why does it matter?\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\tUnderstand invoice vs receipts, when to use each document, and why they matter for your business.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-04-09T15:09:11+01:00\">9 April, 2026<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Invoice vs receipt: what\u2019s the difference and why does it matter?\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-ie\/blog\/invoice-vs-receipt\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-ie\/blog\/author\/laurencematone\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2026\/04\/Profile_LM-350x350.jpeg\" class=\"entry-author__image\" alt=\"Laurence Matone\" \/>\t\t\t\t<span class=\"entry-author__name\">Laurence Matone<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p id=\"h-\">Understand invoice vs receipts, when to use each document, and why they matter for your business.<\/p>\n\n\n\n<p>Running a business means juggling a lot of moving parts\u2014keeping track of payments shouldn\u2019t be one of them.<\/p>\n\n\n\n<p>The distinction between invoices and receipts is not always clear, so if you\u2019ve ever found yourself second-guessing which document to use, you\u2019re not alone.<\/p>\n\n\n\n<p id=\"h-\">In this guide, we\u2019ll explain the key differences, and help you learn how to create both invoices and receipts like a pro, and help you streamline your payment process to save time and stay organised. Let\u2019s dive in.<\/p>\n\n\n\n<p><strong>Here\u2019s what we\u2019ll cover:<\/strong><\/p>\n\n\n<?xml encoding=\"utf-8\" ?><div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><ul><li><a href=\"#h-what-is-an-invoice\" data-level=\"2\">What is an invoice?<\/a><\/li><li><a href=\"#h-how-to-write-an-invoice-in-six-simple-steps\" data-level=\"2\">How to write an invoice in six simple steps<\/a><\/li><li><a href=\"#h-example-of-an-invoice\" data-level=\"2\">Example of an invoice<\/a><\/li><li><a href=\"#h-what-is-a-receipt\" data-level=\"2\">What is a receipt?<\/a><\/li><li><a href=\"#h-how-to-write-a-receipt-in-five-easy-steps\" data-level=\"2\">How to write a receipt in five easy steps<\/a><\/li><li><a href=\"#h-example-of-a-receipt\" data-level=\"2\">Example of a receipt<\/a><\/li><li><a href=\"#h-what-s-the-difference-between-a-receipt-and-an-invoice\" data-level=\"2\">What&rsquo;s the difference between a receipt and an invoice?<\/a><\/li><li><a href=\"#h-do-i-need-to-issue-both-an-invoice-and-a-receipt\" data-level=\"2\">Do I need to issue both an invoice and a receipt?<\/a><\/li><li><a href=\"#h-can-an-invoice-be-used-as-a-receipt\" data-level=\"2\">Can an invoice be used as a receipt?<\/a><\/li><li><a href=\"#h-create-professional-invoices-and-receipts-with-easy-to-use-software\" data-level=\"2\">Create professional invoices and receipts with easy-to-use software<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-an-invoice\"><strong>What is an invoice?<\/strong><\/h2>\n\n\n\n<p>An invoice is a document a seller sends to a buyer to request payment for goods or services.<\/p>\n\n\n\n<p>It includes key details such as what was provided, the cost, and the payment due date.<\/p>\n\n\n\n<p>Think of it as a formal way of saying, \u201cHere\u2019s what you owe and how to pay.\u201d<\/p>\n\n\n\n<p>Invoices can help businesses track sales and support clearer communication about transactions<\/p>\n\n\n\n<p>Whether you\u2019re a freelancer, small business owner, or part of a larger organisation, they\u2019re an essential tool for staying organised and professional.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-types-of-invoices\"><strong>Types of invoices<\/strong><\/h3>\n\n\n\n<p>Not all invoices are created equal\u2014different situations call for different types.<\/p>\n\n\n\n<p>Here are some of the most common ones.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pro-forma-invoice\"><strong>Pro forma invoice<\/strong><\/h4>\n\n\n\n<p>A preliminary version of an invoice, sent before goods or services are delivered.<\/p>\n\n\n\n<p>It\u2019s an estimate, not a payment request.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-standard-invoice\"><strong>Standard invoice<\/strong><\/h4>\n\n\n\n<p>The go-to invoice for most transactions.<\/p>\n\n\n\n<p>It lists the goods or services provided, costs, and payment terms.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-recurring-invoice\"><strong>Recurring invoice<\/strong><\/h4>\n\n\n\n<p>Perfect for ongoing services like subscriptions or regular consultancy work.<\/p>\n\n\n\n<p>These may help support more consistent payment collection.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-credit-note\"><strong>Credit note<\/strong><\/h4>\n\n\n\n<p>Issued when you need to refund money or reduce the amount owed\u2014for example, due to a return or an error.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-debit-note\"><strong>Debit note<\/strong><\/h4>\n\n\n\n<p>Used to increase the amount owed, such as when extra goods or services are provided after the original invoice.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-timesheet-invoice\"><strong>Timesheet invoice<\/strong><\/h4>\n\n\n\n<p>Ideal for work charged by the hour, like freelance projects or consulting services.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-final-invoice\"><strong>Final invoice<\/strong><\/h4>\n\n\n\n<p>Sent at the end of a project to summarise all charges and request the final payment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-write-an-invoice-in-six-simple-steps\"><strong>How to write an invoice in six simple steps<\/strong><\/h2>\n\n\n\n<p>Creating an invoice doesn\u2019t have to be complicated.<\/p>\n\n\n\n<p>Following these steps can help you create a clear, professional\u2011looking invoice that may support timely payments<\/p>\n\n\n\n<p>For more details, check out our step-by-step guide on how to write an invoice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-label-the-document-as-an-invoice\"><strong>1. Label the document as an invoice<\/strong><\/h3>\n\n\n\n<p>Typically, first step is to label the document as \u2018Invoice\u2019 so it\u2019s easy to identify<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-add-your-business-details\"><strong>2. Add your business details<\/strong><\/h3>\n\n\n\n<p>Businesses will usually include their name, address, phone number, and email<\/p>\n\n\n\n<p>If you\u2019re a sole trader, use your trading name and VAT registration number where applicable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-include-the-client-s-details\"><strong>3. Include the client\u2019s details<\/strong><\/h3>\n\n\n\n<p>Add the customer\u2019s name and address to personalise the invoice and clarify who it\u2019s for.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-add-the-invoice-details\"><strong>4. Add the invoice details<\/strong><\/h3>\n\n\n\n<p>Include the invoice number, date, and payment due date.<\/p>\n\n\n\n<p>These details make it easier to track and ensure timely payments.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-itemise-goods-or-services\"><strong>5. Itemise goods or services<\/strong><\/h3>\n\n\n\n<p>List the items or services you\u2019re charging for, including descriptions, quantities, rates, and subtotals for each.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-calculate-the-total\"><strong>6. Calculate the total<\/strong><\/h3>\n\n\n\n<p>Add up the subtotal, apply any VAT where applicable, and clearly display the total amount due.<\/p>\n\n\n\n<p>Don\u2019t forget to include your accepted payment methods and terms.<\/p>\n\n\n\n<p>To save time and ensure consistency, you can also use an invoice template to create polished, professional invoices quickly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-example-of-an-invoice\"><strong>Example of an invoice<\/strong><\/h2>\n\n\n\n<p>Below is a clear example of a professional invoice.<\/p>\n\n\n\n<p>It shows all the key details\u2014such as your business and client information, invoice number, itemised charges, and payment terms\u2014that a standard invoice should include.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-receipt\"><strong>What is a receipt?<\/strong><\/h2>\n\n\n\n<p>A receipt is proof that a payment has been made.<\/p>\n\n\n\n<p>It\u2019s what you hand over (or send) to a customer once they\u2019ve paid for goods or services.<\/p>\n\n\n\n<p>A receipt is often used as a final step to confirm that payment has been recorded.<\/p>\n\n\n\n<p>For businesses, receipts can play an important role in supporting accurate records and helping businesses meet tax and VAT documentation requirements.<\/p>\n\n\n\n<p>For customers, they\u2019re handy for returns, exchanges, or claiming warranties.<\/p>\n\n\n\n<p>Whether it\u2019s printed or digital, a receipt helps both sides stay organised and confident in the transaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-types-of-receipts\"><strong>Types of receipts<\/strong><\/h3>\n\n\n\n<p>Receipts vary depending on the nature of the transaction. Here are some common examples:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cash-receipt\"><strong>Cash receipt<\/strong><\/h4>\n\n\n\n<p>Confirms payment made in cash, often for quick, small purchases.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-sales-receipt\"><strong>Sales receipt<\/strong><\/h4>\n\n\n\n<p>Summarises everything sold, typically used in shops or retail settings.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-delivery-receipt\"><strong>Delivery receipt<\/strong><\/h4>\n\n\n\n<p>Confirms goods were delivered, even if payment wasn\u2019t made at that time.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-payment-receipt\"><strong>Payment receipt<\/strong><\/h4>\n\n\n\n<p>Shows proof of payment, often for instalments or recurring charges.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-e-receipt\"><strong>E-receipt<\/strong><\/h4>\n\n\n\n<p>A digital version sent by email or text, common for online purchases.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-donation-receipt\"><strong>Donation receipt<\/strong><\/h4>\n\n\n\n<p>Often required by charities for Gift Aid purposes. These are issued by charities to confirm donations, useful for tax purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-write-a-receipt-in-five-easy-steps\"><strong>How to write a receipt in five easy steps<\/strong><\/h2>\n\n\n\n<p>Creating a receipt is straightforward and helps ensure your business stays organised whilst giving customers the proof of payment they need.<\/p>\n\n\n\n<p>Follow these steps to write a clear, professional receipt:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-label-the-document-as-a-receipt\"><strong>1. Label the document as a receipt<\/strong><\/h3>\n\n\n\n<p>Start by clearly labelling the document as \u201cReceipt\u201d so it\u2019s instantly recognisable.<\/p>\n\n\n\n<p><strong>2. Add your business details<\/strong><\/p>\n\n\n\n<p>Include your business name, address, phone number, and email.<\/p>\n\n\n\n<p>This ensures your customer knows who the receipt is from.<\/p>\n\n\n\n<p><strong>3. Include the customer\u2019s details<\/strong><\/p>\n\n\n\n<p>Add the buyer\u2019s name and contact information to personalise the receipt and make it easier to reference later.<\/p>\n\n\n\n<p><strong>4. List the transaction details<\/strong><\/p>\n\n\n\n<p>Include the date of payment, a description of the goods or services, the payment method, and the amount paid.<\/p>\n\n\n\n<p>For added clarity, you can itemise each product or service.<\/p>\n\n\n\n<p><strong>5. Provide additional details<\/strong><\/p>\n\n\n\n<p>Mention any applicable taxes, discounts, or reference numbers (e.g., transaction or order ID).<\/p>\n\n\n\n<p>You can also include a thank-you note for a personal touch.<\/p>\n\n\n\n<p>For an even more efficient way to manage receipts, consider using a receipt app to streamline your processes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-example-of-a-receipt\"><strong>Example of a receipt<\/strong><\/h2>\n\n\n\n<p>Here\u2019s what a receipt looks like.<\/p>\n\n\n\n<p>It includes all the essentials: your business details, the customer\u2019s information, the date of payment, a breakdown of what was purchased, and the total amount paid.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"352\" src=\"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2026\/04\/Invoice-infographic.png\" alt=\"\" class=\"wp-image-17812\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-s-the-difference-between-a-receipt-and-an-invoice\"><strong>What\u2019s the difference between a receipt and an invoice?<\/strong><\/h2>\n\n\n\n<p>Although invoices and receipts are both key documents in a transaction, they serve different purposes and are issued at different stages.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Aspect<\/strong><\/td><td><strong>Invoice<\/strong><\/td><td><strong>Receipt<\/strong><\/td><\/tr><tr><td><strong>Timing<\/strong><\/td><td>Sent before payment to request it.<\/td><td>Issued after payment to confirm it.<\/td><\/tr><tr><td><strong>Purpose<\/strong><\/td><td>Outlines what\u2019s owed and sets payment terms.<\/td><td>Confirms payment has been made.<\/td><\/tr><tr><td><strong>Content<\/strong><\/td><td>Includes payment details, due dates, and itemised costs.<\/td><td>Focuses on the payment itself, listing the amount paid, payment method, and date of payment.<\/td><\/tr><tr><td><strong>Accounting treatment<\/strong><\/td><td>Recorded as accounts receivable, representing money owed to your business.<\/td><td>Documented as income, confirming that payment has been received.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>In summary, an invoice initiates the payment process and a receipt confirms its completion.\u201d<\/p>\n\n\n\n<p>Both documents are commonly used to maintain clear communication, record-keeping, and professionalism in business transactions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-do-i-need-to-issue-both-an-invoice-and-a-receipt\"><strong>Do I need to issue both an invoice and a receipt?<\/strong><\/h2>\n\n\n\n<p>Whether both documents are needed may vary depending on the transaction type and business practices<\/p>\n\n\n\n<p>For most businesses, invoices are sent first to request payment, whilst receipts are issued after payment to confirm it.<\/p>\n\n\n\n<p>Using both documents can help support clarity and professionalism<\/p>\n\n\n\n<p>In point-of-sale transactions, such as in shops or caf\u00e9s, only a receipt is required because payment occurs immediately.<\/p>\n\n\n\n<p>In scenarios involving deferred payments, many businesses choose to issue an invoice before payment and a receipt once payment is made.<\/p>\n\n\n\n<p>Legal and VAT compliance requirements can also apply. In certain industries or jurisdictions, invoices may be required for compliance purposes.<\/p>\n\n\n\n<p>The level of detail also differs. An invoice provides a full breakdown of charges whilst receipts are commonly required as proof of payment for record-keeping and tax purposes.<\/p>\n\n\n\n<p>Issuing both documents may help support record\u2011keeping and customer transparency.<\/p>\n\n\n\n<p>To decide what\u2019s right for your business, consider the transaction type.<\/p>\n\n\n\n<p>For immediate payments, a receipt may suffice. For deferred or complex payments, issuing both ensures clarity, compliance, and organisation.<\/p>\n\n\n\n<p>Where in doubt, issuing both documents supports clarity and compliance<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-can-an-invoice-be-used-as-a-receipt\"><strong>Can an invoice be used as a receipt?<\/strong><\/h2>\n\n\n\n<p>In many cases, invoices and receipts serve different purposes.<\/p>\n\n\n\n<p>An invoice requests payment, whilst a receipt confirms payment has been made.<\/p>\n\n\n\n<p>However, an invoice can serve as a receipt if it\u2019s marked as \u201cPaid\u201d and includes details such as the payment date and method.<\/p>\n\n\n\n<p>Whilst this may save time for one-off transactions, some businesses find it clearer to use separate documents for record\u2011keeping.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-create-professional-invoices-and-receipts-with-easy-to-use-software\"><strong>Create professional invoices and receipts with easy-to-use software<\/strong><\/h2>\n\n\n\n<p>Creating clear, professional invoices and receipts is essential for smooth business operations.<\/p>\n\n\n\n<p>They help you maintain accurate records, ensure payments are tracked, and build trust with your customers.<\/p>\n\n\n\n<p>But managing these documents manually can be time-consuming and prone to errors.<\/p>\n\n\n\n<p>That\u2019s where we can help.<\/p>\n\n\n\n<p>Our <a href=\"https:\/\/www.sage.com\/en-ie\/accounting-software\/invoicing\/\" type=\"link\" id=\"https:\/\/www.sage.com\/en-ie\/accounting-software\/invoicing\/\" target=\"_blank\" rel=\"noreferrer noopener\">invoicing software<\/a> is designed to streamline the process of creating and sending invoices, ensuring accuracy and efficiency.<\/p>\n\n\n\n<p>For receipts, <a href=\"https:\/\/www.autoentry.com\/small-medium-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">AutoEntry by Sage<\/a> can help automate the capture and categorisation of receipt data directly into our <a href=\"https:\/\/www.sage.com\/en-ie\/accounting-software\/\" type=\"link\" id=\"https:\/\/www.sage.com\/en-ie\/accounting-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">accounting software<\/a>, which can reduce manual workload and create efficiencies.<\/p>\n\n\n\n<p>Whether you need to issue an invoice to request payment or a receipt to confirm it, we provide the tools to make the process more efficient and reliable.<\/p>\n\n\n\n<p>With our <a href=\"https:\/\/www.sage.com\/en-ie\/accounting-software\/billing\/\" type=\"link\" id=\"https:\/\/www.sage.com\/en-ie\/accounting-software\/billing\/\">billing software<\/a>, you can save time, reduce errors, and stay organised\u2014all whilst delivering a seamless experience for your customers.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Understand invoice vs receipts, when to use each document, and why they matter for your business.<\/p>\n","protected":false},"author":1911,"featured_media":14379,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[163],"tags":[],"business_type":[],"lilypad":[],"context":[],"industry":[],"persona":[],"imagine_tag":[],"coauthors":[555],"class_list":["post-17794","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-money-matters"],"sage_meta":{"region":"en-ie","author_name":"Laurence Matone","featured_image":"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2023\/09\/GettyImages-645973033.jpg","imagine_tags":[]},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice 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