{"id":6491,"date":"2020-01-31T14:06:37","date_gmt":"2020-01-31T14:06:37","guid":{"rendered":"https:\/\/www.sage.com\/en-ie\/blog\/?p=6491"},"modified":"2026-01-09T15:08:19","modified_gmt":"2026-01-09T15:08:19","slug":"peter-jones-overcome-business-challenges","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-ie\/blog\/peter-jones-overcome-business-challenges\/","title":{"rendered":"Small talk with Peter Jones: How to overcome business challenges"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-ie\/blog\/category\/strategy-legal-operations\/\" class=\"entry-header__link\">Strategy, Legal &amp; Operations<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tSmall talk with Peter Jones: How to overcome business challenges\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2020-01-31T14:06:37+00:00\">31 January, 2020<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Small talk with Peter Jones: How to overcome business challenges\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-ie\/blog\/peter-jones-overcome-business-challenges\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-ie\/blog\/author\/staceymcintosh\/\">\n\t\t\t\t<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.sage.com\/en-gb\/blog\/wp-content\/uploads\/sites\/10\/2018\/11\/Stacey-McIntosh-350-1.jpg\" class=\"entry-author__image\" height=\"40\" width=\"40\" fetchpriority=\"high\" \/>\t\t\t\t<span class=\"entry-author__name\">Stacey McIntosh<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"video-container-wrap -mode-full\"><div class=\"video-container\"><video\n\t\t\t\tclass=\"sage-video video-js vjs-default-skin \"\n\t\t\t\twidth=\"640\"\n\t\t\t\theight=\"360\"\n\t\t\t\tdata-setup='{ \"controls\": true, \"aspectRatio\" : \"16:9\", \"poster\": \"https:\/\/img.youtube.com\/vi\/cozn3xumsn0\/maxresdefault.jpg\", \"techOrder\": [\"youtube\"], \"enablejsapi\": 1, \"origin\": \"https:\/\/www.sage.com\", \"sources\": [{ \"type\": \"video\/youtube\", \"src\": \"https:\/\/www.youtube.com\/watch?v=cozn3xumsn0\"}], \"youtube\": { \"ytControls\": 0, \"cc_load_policy\": 3, \"modestbranding\": 1, \"hl\": \"en_GB\", \"playsinline\": 1 } }'\n\t\t\t\tcrossorigin=\"\"><\/video><\/div><\/div>\n<\/div><\/figure>\n\n\n\n<p><strong>In our Small Talk series, we delve into how your business can tackle some of the many challenges you face so you can elevate your performance. <\/strong><\/p>\n\n\n\n<p><strong>Peter Jones, our Sage customer for life, sat down with interviewers Nina and Jed to talk about what you can do to ensure your business can perform at its best. <\/strong><\/p>\n\n\n\n<p><strong>Plus, there are a few challenges that Peter was set by his intrepid interviewers. Watch the video to see how he got on and below is a transcript, followed by some advice on how to overcome business challenges.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gate-d0a8aa31-18cd-42e0-9235-8b7e6e667410\">Download your free copy of Perform at your best<\/a><\/div>\n<\/div>\n\n\n\n<p><strong>Peter:<\/strong> So you\u2019re the guys that are interviewing me?<\/p>\n\n\n\n<p><strong>Nina and Jed:<\/strong> Yeah.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Wow.<\/p>\n\n\n\n<p><strong>Nina:<\/strong> Are you nervous?<\/p>\n\n\n\n<p><strong>Peter:<\/strong> I am now.<\/p>\n\n\n\n<p><strong>Nina:<\/strong> How can businesses juggle what they do, and their admin, and their cash flow, and keeping their customers and people happy?<\/p>\n\n\n\n<p><strong>Peter:<\/strong> It\u2019s a hard job. It\u2019s a constant juggling job, trying to keep all of those things in play.<\/p>\n\n\n\n<p>How do you get the right information quick enough? How do you forecast what cash you\u2019re going to need to run the business? Where do you go and buy? How do you buy?<\/p>\n\n\n\n<p>How do you buy at the best rate? Who are you going to sell to? How are you going to manage staff, employ staff? How are you going to send off your VAT return, make sure that it\u2019s in time?<\/p>\n\n\n\n<p>So many things to manage.<\/p>\n\n\n\n<p>There\u2019s some things you can do to make life easier, though, and that comes back to having the right automation and software in place to run your business effectively.<\/p>\n\n\n\n<p>So, you\u2019ve got time to, hopefully, go and make some more money or grow the business.<\/p>\n\n\n\n<p><strong>Jed:<\/strong> So, what\u2019s the real secret to your business success?<\/p>\n\n\n\n<p><strong>Peter:<\/strong> For me, it\u2019s about doing a lot of things quite well, and not doing one thing absolutely brilliantly.<\/p>\n\n\n\n<p>It\u2019s about doing a multitude of different things. So I kind of am a bit of a juggler really.<\/p>\n\n\n\n<p>Because I invest in businesses, across my investment group, I need a software platform or a solution that gives me information on the investments and how they\u2019re doing, and that\u2019s where I\u2019m lucky.<\/p>\n\n\n\n<p>It makes me look like I\u2019m able to do so many things, but in truth, I\u2019ve made my life a lot easier by putting the right software in place.<\/p>\n\n\n\n<p><strong>Nina:<\/strong> Well, before, you said that you were good at juggling, so can you juggle these three balls? This one\u2019s for admin. Cash flow. And this one\u2019s customer service.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> So, what\u2019s that? Is that cash flow or customer service?<\/p>\n\n\n\n<p><strong>Nina:<\/strong> That\u2019s admin.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> I knew I\u2019d get that wrong.<\/p>\n\n\n\n<p><strong>Nina:<\/strong> Cash flow.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Cash flow. I\u2019ve got cash flow. What\u2019s that one? Admin?<\/p>\n\n\n\n<p><strong>Nina:<\/strong> Admin.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> What was the other one?<\/p>\n\n\n\n<p><strong>Jed:<\/strong> Time.<\/p>\n\n\n\n<p><strong>Nina:<\/strong> Customer service.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Customer service. Are you giving me time now?<\/p>\n\n\n\n<p><strong>Jed:<\/strong> Yeah.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Yeah? What\u2019s the next one? What about people?<\/p>\n\n\n\n<p><strong>Jed:<\/strong> Oh, people. Yeah, sure.<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Yeah. What\u2019s the next one? Payroll? Payroll. Right. So I\u2019ve got payroll, people, customer service, admin, cash flow and time. This is what it\u2019s like if you\u2019ve got to juggle it in business.<\/p>\n\n\n\n<p>[Peter throws all of the balls in the air and drops them]<\/p>\n\n\n\n<p><strong>Peter:<\/strong> It\u2019s impossible, you can\u2019t.<\/p>\n\n\n\n<p>[Nina and Jed clap]<\/p>\n\n\n\n<p><strong>Peter:<\/strong> Thank you.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gate-f198831e-d621-41cc-9e3c-e865517c63b0\">Download your free checklist: Five steps to be more efficient and productive<\/a><\/div>\n<\/div>\n\n\n\n<p><strong>Small talk with Peter Jones: Check out the rest of the series<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.sage.com\/en-ie\/blog\/peter-jones-increase-business-productivity\/\">How you can increase business productivity<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-ie\/blog\/peter-jones-saving-time-help-business\/\">How saving time can help your business<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-ie\/blog\/peter-jones-smarter-business-decisions\/\">How to free up time to make smarter business decisions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-ie\/blog\/peter-jones-empower-your-employees\/\">How to motivate and empower your employees<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sage.com\/en-ie\/blog\/peter-jones-elevate-your-business-performance\/\">How to elevate your business performance<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-three-ways-to-overcome-business-challenges\"><strong>Three ways to overcome business challenges<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-stay-on-top-of-your-admin-using-technology\"><strong>1. Stay on top of your admin using technology <\/strong><\/h3>\n\n\n\n<p>Processing paperwork is one of those tasks that can take a lot of time \u2013 but if you can get on top of it, you\u2019ll be able to streamline the running of your business. Technology can help you to do that.<\/p>\n\n\n\n<p>Rather than collecting and storing receipts, for example, you could take a picture of them with an app that sends them straight to your accounting software.<\/p>\n\n\n\n<p>And when it comes to payroll, rather than having to deal with paper for your payslips and timesheets \u2013 both of which can be an admin headache \u2013 make a switch to online payslips and online timesheets.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-increase-the-chance-of-getting-paid-on-time\"><strong>2. Increase the chance of getting paid on time<\/strong><\/h3>\n\n\n\n<p>Save your business time by using software to create professional invoices that you can send out to your customers.<\/p>\n\n\n\n<p>Having to chase your customers for payment no longer has to be a time-consuming task either, as not only can you automate this process, by adding pay now buttons to your invoices, you\u2019ll give your business the best chance to get paid faster.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-keep-on-top-of-inventory\"><strong>3. Keep on top of inventory<\/strong><\/h3>\n\n\n\n<p>Having the right stock levels for your business is important, both for your cash flow and your customers. By automating your inventory processes, you can track the products you\u2019re selling and identify when stock is low or not doing well (and therefore you don\u2019t need to order more stock).<\/p>\n\n\n\n<p>Using automation and the right processes will help your business deliver products to your customers as quickly as possible, giving confidence to your team and those buying from you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-final-thoughts-on-business-challenges\"><strong>Final thoughts on business challenges<\/strong><\/h2>\n\n\n\n<p>Business challenges can come thick and fast \u2013 but they don\u2019t have to dominate how you operate. While it can be a real juggling act to manage cash flow, invoicing, paying staff and more, using technology can make it easier to stay on top of your processes.<\/p>\n\n\n\n<p>And by using the right solutions, not only will you and your team have the ability to tackle your business challenges, you\u2019ll have the space to add more value for your customers and improve the prospects for your business.<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Perform at your best<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Discover how to improve productivity, make smarter decisions and empower your people so you can elevate the performance of your small business.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-d0a8aa31-18cd-42e0-9235-8b7e6e667410\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Download your free guide<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2022\/04\/GettyImages-1261586981-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2022\/04\/GettyImages-1261586981-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Join 1.5 million subscribers and get the best business admin strategies and tactics, as well as actionable advice to help your company thrive, in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-53abbdcc-410c-4c8c-bf97-ca5c6982eebd\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe now<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"999\" height=\"666\" src=\"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2021\/04\/z.5E3A0481_All-Uses.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2021\/04\/z.5E3A0481_All-Uses.jpg 999w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In our Small Talk series, we delve into how your business can tackle some of the many challenges you face so you can elevate your performance. Peter Jones, our Sage customer for life, sat down with interviewers Nina and Jed to talk about what you can do to ensure your business can perform at its [&hellip;]<\/p>\n","protected":false},"author":346,"featured_media":6590,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":true,"post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"footnotes":""},"categories":[165,166],"tags":[313,314,147],"business_type":[5],"lilypad":[],"context":[],"industry":[],"persona":[232],"imagine_tag":[315,230],"coauthors":[394],"class_list":["post-6491","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategy-legal-operations","category-technology-innovation","tag-business-performance","tag-peter-jones-small-talk","tag-productivity","business_type-small-business"],"sage_meta":{"region":"en-ie","author_name":"Stacey McIntosh","featured_image":"https:\/\/www.sage.com\/en-ie\/blog\/wp-content\/uploads\/sites\/13\/2020\/02\/PJ_small_talk_1675x1275_0003_Layer-6.jpg","imagine_tags":{"315":"Peter Jones small talk","230":"Small business"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice Ireland","distributor_original_site_url":"https:\/\/www.sage.com\/en-ie\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/posts\/6491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/users\/346"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/comments?post=6491"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/posts\/6491\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/media\/6590"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/media?parent=6491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/categories?post=6491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/tags?post=6491"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/business_type?post=6491"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/lilypad?post=6491"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/context?post=6491"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/industry?post=6491"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/persona?post=6491"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/imagine_tag?post=6491"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-ie\/blog\/api\/wp\/v2\/coauthors?post=6491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}