Sage Payroll FAQ

FAQs on EIS and Sage Payroll processing

Open Close
What is EIS?
The Employment Insurance System (EIS), also known as Sistem Insurans Pekerjaan (SIP) was first implemented in January 2018 as a social security network aimed at helping workers who lost their jobs for financial assistance and seeking new jobs. EIS also helps to
  • Provide immediate financial assistance (7 days after job loss confirmation) to job loss contributors
  • Help contributors who lost their jobs get new jobs through job relocation programs including mobility assistance
  • Increase the job absence of job losses by vocational training & training programs
Open Close
Whom contributes to EIS?
All private sector employers need to pay monthly contributions for each employee. (Exempt from civil servants, domestic servants and self-employed)
Employee is a person employed by an employer under a service contract or apprenticeship. The service contract or apprentice is either written or oral, express or implied.
All employees aged 18 years to 60 years old must be nominated except for employees aged 57 years and above and no contribution has been paid before reaching 57 years.
Defined contribution coverage is subject to the insured ceiling (GYD) of RM4000.00
Open Close
Is the EIS deduction available in Sage Payroll Software?
Yes. The EIS deduction available in Sage Payroll version and onwards. However, please make sure you keep updating the Sage Payroll to the latest version to ensure you get the latest feature which available in Sage Payroll. For example, important features like EIS Lampiran 1 (Excel) will be available on Sage Payroll version and onwards.
Open Close
How to process EIS using Sage Payroll?
EIS Contribution Setting
There are 2 locations that you can do the setting:
    a. Personnel . Add/Update Employee . Govern. Tab .Insurance section

    Tick – This employee is contributing to EIS.
    Untick – This employee is not contributing to EIS.
    b. Personnel . C... EIS Employee Setting
    The purpose of this menu enhancement is to ease user to check on the Employee contribute to EIS status. These 2 settings are updated simultaneously.
    • For example, if you untick “Contribute to EIS” for Employee A: Personnel File Maintenance . Govern. menu,EIS Employee Setting table for Employee A will be unticked as well.

    Take Note:
    If an employee is ticked at EIS Employee Setting table but employee pay status = inactive, it will not be auto-ticked at Personnel File Maintenance . Govern Tab
Open Close
Do we need to do anything manually for the correct amount to be deducted?

Yes. Once you update to the latest version, a New table maintenance setting will be available. You must go to each table setting and specify if the EIS must be enabled for each transaction type, in accordance to your Payroll processing rules, if any of the mentioned table is subjected to EIS Calculation as per your company policy.

If you are not sure which of the below Payments, Allowances, Deductions are subjected to EIS calculation, please contact your Tax advisor or your Accountant. Refer to the screen below;

Table maintenance setting for EIS Contribution

1. Payment Table


2. Allowance Table


3. Deduction Table


4. Overtime Table


Open Close
Do we need to remove the employees who are 60 Years & above manually from EIS Deduction?
Please untick “Contribute to EIS” either Personnel File Maintenance or EIS Employee Setting feature/function if your employee did not contribute to EIS.
Open Close
Is there a report that shows the EIS deduction for the month?
Yes, you may view the EIS deduction in the Management Report.
Open Close
Is there a form in government module for us to submit the contribution directly from Sage software?
Yes. EIS Lampiran 1 (Excel) and EIS Text File Format are already announced on the PERKESO website. Sage is now ready with these 2 formats, allowing users to generate and submit to Perkeso in Sage Payroll version and onwards.
Open Close
What is the Submission date?
This is going to be a monthly submission that must be submitted on the 15th of each month. The first submission must be on 15th February 2018.
Open Close
We need to submit the EIS form SIP1A & SIP2A. Where in Sage Payroll can I find this Form?

iPerkeso is getting the Perkeso Assist Portal ready at the beginning of February.

    a. You should wait until the system is available. Once it is available, the company and all their employees currently registered in SOCSO will be automatically updated. You do not need to do anything unless you want to add in new employee or remove certain employees.

    b. Form SIP1A and Form SIP2A are optional if you cannot wait until February and want to make sure that your company and employees are registered in EIS.

    c. NB:However, these forms will NOT be accepted anymore from 1st Feb 2018 when the actual Perkeso Assist Portal is up and running.

    d. Since you do not need to do anything as the Perkeso Assist Portal will automatically updated the company and employee’s information, you do not need to submit Form SIP1A and SIP2A.

    e. If you still want to proceed, you may need to download the forms or obtain the forms from SOCSO office. These forms are not available in Sage Payroll.

Open Close
Other than using LAMPIRAN 1, what are the alternative ways of doing submission?

If the company wishes to make payment before Perkeso Assist Portal is ready, ie before February 2018, you can still make payment manually at Perkeso

    a. Counter or Bank Counter:

    b. Manual submission must bring along the proof of contribution record, which is the ACR (for SOCSO) and ECR (for EIS).

    c. Current payment option is available for ACR (for SOCSO) only.

Open Close
Age limit restriction. No contribution for over 60 years old. How Sage Payroll enhance it? Any option to choose? The EIS file submission format be available in Sage Payroll?
EIS falls under the same category as SOCSO in terms of eligibility of contribution. This means, whoever is eligible in contributing to SOCSO, they are also eligible to contribute to EIS.

Open Close
Bank file format for EIS? Example Maybank 2ERC
Currently there’s no information yet on how the EIS format will be. However, once we get it, we will enhance accordingly as our top priority. But once we get it, we will enhance it ASAP. It will be our top priority.

Open Close
Will allowances, bonus, fixed comm etc be calculated as part of contribution?
Open Close
Can employees choose not to contribute to EIS?
Users are able to choose not to contribute to EIS. For example, they can choose NONE category under SOCSO section for a foreign worker. However, when you choose NONE, it means that the employee will not contribute to SOCSO and EIS at the same time. There’s no option for the Sage Payroll user to select either one of them.
Open Close
Why is EIS not showing in the Payslip?
Please do check your customized payslip and update it accordingly. Visit our knowledgebase to find out more.


  • ACR is meant for SOCSO contribution record reference. This reference key is always unique. User is required to generate it upon each of the SOCSO payment cycle.

    • Without ACR, you will not be able to make payment for SOCSO (regardless online payment or manual payment).

  • ECR is meant for EIS contribution record reference. This reference key is always unique. User is required to generate it upon each of the EIS payment cycle.

    • Without ECR, you will not be able to make payment for EIS (regardless online payment or manual payment).

Other Resources