{"id":1727,"date":"2017-05-19T20:07:03","date_gmt":"2017-05-20T00:07:03","guid":{"rendered":"https:\/\/www.sage.com\/en-us\/blog\/?p=1727"},"modified":"2026-02-16T05:29:30","modified_gmt":"2026-02-16T10:29:30","slug":"10-facts-millennials-make-love-business","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-us\/blog\/10-facts-millennials-make-love-business\/","title":{"rendered":"10 facts about millennials and how to attract them to your business"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-us\/blog\/category\/growth-customers\/\" class=\"entry-header__link\">Growth &amp; Customers<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\t10 facts about millennials and how to attract them to your business\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2017-05-19T20:07:03-04:00\">May 19, 2017<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"10 facts about millennials and how to attract them to your business\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-us\/blog\/10-facts-millennials-make-love-business\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-us\/blog\/author\/ashleyhindsman\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/02\/Ashley-Thompson-350x350.jpg\" class=\"entry-author__image\" alt=\"Ashley Thompson\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/02\/Ashley-Thompson-350x350.jpg 350w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/02\/Ashley-Thompson.jpg 600w\" sizes=\"auto, (max-width: 40px) 100vw, 40px\" \/>\t\t\t\t<span class=\"entry-author__name\">Ashley Thompson<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p>Millennials. They\u2019re the next generation of buying power shaping the payments industry, much like the Yuppies of the 80s and the hippies of the 70s. Following their shopping habits means staying on trend with the payments technology they\u2019re using \u2013 from mobile to wearable, to likely even biometric, in the future.<\/p>\n\n\n\n<p>But making your business attractive to millennials doesn\u2019t just stop there. We surveyed 1000 U.S. small business owners and shoppers to gauge their overall opinion of today\u2019s payments landscape in our 2017 Payments Landscape Report. We asked them about their thoughts on payments security, their preferred payment method, and where they see making payments in the year 2020. Here\u2019s a mashup of our research and research from other industry organizations to give you some tips on targeting the millennial market.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>They\u2019re born between 1980-2000. The oldest of the bunch are approaching 35 this year.<\/li>\n\n\n\n<li>They\u2019re the largest generation \u2013 even larger than Baby Boomers.<\/li>\n\n\n\n<li>They\u2019re digital natives, meaning they\u2019re the first generation to grow up in a computer-driven society.<\/li>\n\n\n\n<li>They\u2019re social and connected, and access their accounts from multiple devices.<\/li>\n\n\n\n<li>They make less than previous generations, factoring inflation.<\/li>\n\n\n\n<li>They want maximum convenience at the lowest price.<\/li>\n\n\n\n<li>They have lots of debt. Mostly student loans.<\/li>\n\n\n\n<li>Their priorities are different from their parents and grandparents. Marriage and home ownership can wait.<\/li>\n\n\n\n<li>They do, however, want to be financially independent.<\/li>\n\n\n\n<li>They value access over ownership<\/li>\n<\/ul>\n\n\n\n<p><strong>What this means to you:<\/strong><\/p>\n\n\n\n<p><strong>Are you mobile yet?<\/strong> Our research shows that 15% of millennials say they make most their purchases using mobile wallets like Apple Pay and Samsung Pay. This means more businesses are offering mobile as a payment option \u2013 12% per our research. Jumio, a digital verification software company, also surveyed 700 millennials in North America, UK, Central Europe and Australia and found 92.5% use mobile to access financial services. 93% use mobile from traditional banks for checking current accounts, and 14% for credit cards. That means with as many millennials managing their money, both in and out, from their mobile devices, you are missing a huge selling opportunity if you don\u2019t accept mobile payments.<\/p>\n\n\n\n<p><strong>Remember the digital native thing? You\u2019ve got to get the experience right.<\/strong> They\u2019re mobile, social and connected, which means your website should be as well. Are your web pages responsive to mobile devices? Is your business connected and active on social media? How intuitive and easy is your checkout process? That\u2019s a big one. Jumio\u2019s research shows 93.5% of millennials have abandoned a transaction on their mobile. Most trouble comes from payment pages, so check out our 9 things to consider when choosing a <a href=\"https:\/\/www.sage.com\/en-us\/\">payment gateway<\/a> for detailed tips on that.<\/p>\n\n\n\n<p><strong>They still like cash \u2013 for now.<\/strong> Our research shows 88.7% of millennials still carry cash as a preferred payment method, but still see mobile wallets as being the most popular payment method by 2020. This means this is the perfect time for you to get ahead of the trend.<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to our Sage Advice Newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get our latest business advice delivered directly to your inbox.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-ab515c6e-7e90-4c2f-a67e-113872516e8b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg\" class=\"single-cta__image\" alt=\"Working from home with tea in hand\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Millennials. They\u2019re the next generation of buying power shaping the payments industry, much like the Yuppies of the 80s and the hippies of the 70s. Following their shopping habits means staying on trend with the payments technology they\u2019re using \u2013 from mobile to wearable, to likely even biometric, in the future. But making your business [&hellip;]<\/p>\n","protected":false},"author":103,"featured_media":1226,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"footnotes":""},"categories":[46,49],"tags":[4,170,153,34],"business_type":[40,41],"lilypad":[],"context":[],"industry":[57],"persona":[96],"imagine_tag":[215],"coauthors":[642],"class_list":["post-1727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth-customers","category-trends-insights","tag-business-intelligence","tag-business-strategy","tag-growing-a-business","tag-small-business","business_type-small-business","business_type-growing-business","industry-financial-services"],"sage_meta":{"region":"en-us","author_name":"Ashley Thompson","featured_image":"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2017\/05\/0J9A9593.jpg","imagine_tags":{"215":"HR and Payroll"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice US","distributor_original_site_url":"https:\/\/www.sage.com\/en-us\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/1727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/comments?post=1727"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/1727\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media\/1226"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media?parent=1727"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/categories?post=1727"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/tags?post=1727"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/business_type?post=1727"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/lilypad?post=1727"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/context?post=1727"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/industry?post=1727"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/persona?post=1727"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/imagine_tag?post=1727"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/coauthors?post=1727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}