{"id":18673,"date":"2023-05-06T09:13:45","date_gmt":"2023-05-06T13:13:45","guid":{"rendered":"https:\/\/www.sage.com\/en-us\/blog\/?p=18673"},"modified":"2025-03-18T14:25:09","modified_gmt":"2025-03-18T18:25:09","slug":"the-nonprofit-digital-finance-transformation-success-story-youll-never-forget","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-us\/blog\/the-nonprofit-digital-finance-transformation-success-story-youll-never-forget\/","title":{"rendered":"The nonprofit digital finance transformation success story you&#8217;ll never forget"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-us\/blog\/category\/technology-innovation\/\" class=\"entry-header__link\">Technology &amp; Innovation<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tThe nonprofit digital finance transformation success story you&#8217;ll never forget\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \">Published <time class=\"entry-date published\" datetime=\"2023-05-06T09:13:45-04:00\">May 6, 2023<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"The nonprofit digital finance transformation success story you&#8217;ll never forget\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-us\/blog\/the-nonprofit-digital-finance-transformation-success-story-youll-never-forget\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-us\/blog\/author\/nancy-master\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/1533142329170-350x350.jpg\" class=\"entry-author__image\" alt=\"\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/1533142329170-350x350.jpg 350w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/1533142329170.jpg 500w\" sizes=\"auto, (max-width: 40px) 100vw, 40px\" \/>\t\t\t\t<span class=\"entry-author__name\">Nancy Master<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Many, if not most, nonprofit leaders place developing digital business processes and becoming more cloud-enabled near the top of their technology priority list. But as often as we see the phrase \u201cdigital transformation,\u201d the technological concept can sometimes feel disconnected from the real-world mission impact that transformation can help organizations achieve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.sage.com\/en-us\/cp\/ebook-new-roadmap-nfp\/\">Complimentary eBook: The Road to Nonprofit Finance Transformation Success<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Today, we would like to introduce you to Vitamin Angels, an international public health organization, NGO, and Sage Intacct customer. We think their nonprofit digital finance transformation story is one you will never forget. Discover the vital work Vitamin Angels is doing, their impact on global health, and why they migrated to Sage Intacct as part of their digital finance transformation strategy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-mission-and-impact-of-vitamin-angels\"><strong>The mission and impact of Vitamin Angels<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/vitaminangels.org\/\"><strong>Vitamin Angels<\/strong><\/a> works to eliminate existing inequity and create a world in which all mothers have the opportunity to have a healthy pregnancy, and children under the age of five are given the tools for a healthier first 1,000 days of life. Currently, 3 billion people around the world experience malnutrition, and Vitamin Angels\u2019 mission is to provide evidence-based nutrition interventions for those who lack access.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1922\" height=\"1281\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels1.jpg\" alt=\"\" class=\"wp-image-18674\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels1.jpg 1922w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels1-768x512.jpg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels1-1215x810.jpg 1215w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels1-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1922px) 100vw, 1922px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Vitamin Angels collaborates with more than 2,600 local organizations in over 70 countries, and all 50 states of the U.S., in order to expand, enhance, and amplify the efforts of their in-country partners. Overall, more than 71 million underserved pregnant women and children were helped in 2022. The organization aims to double its mission impact by reaching 140 million women and children annually by the end of 2033.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-vitamin-angels-pursued-digital-transformation\"><strong>Why Vitamin Angels pursued digital transformation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When CFO, Bonnie Forsell joined Vitamin Angels four years ago, one of her first priorities was to switch out the organization\u2019s QuickBooks Online accounting software for a more robust, cloud accounting system. After five years of rapid growth, far too many manual accounting processes were restricting the organization\u2019s ability to expand its mission impact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt was clear that not only had we outgrown our existing accounting system, but it was holding us back. We were saying \u2018no\u2019 to opportunities that would require more robust reporting due to the administrative burden it would cause,\u201d recalled Forsell. \u201cWe had a lot of big plans we wanted to do, but our accounting system couldn\u2019t keep up with it. We have a lot of foreign transactions. Working internationally actually presents a whole set of accounting challenges.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After evaluating several options, Vitamin Angels selected Sage Intacct for its seamless integration to Salesforce, the organization\u2019s CRM system, as well as an easy interface and strong reporting capabilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Today, Vitamin Angels has been using Sage Intacct for more than three years. As a result, the organization has:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increased restricted revenue by $14 million over 3 years.<\/li>\n\n\n\n<li>Freed up $200,000 in logistics costs, helping serve an additional 800,000 women and children with critical vitamins and minerals.<\/li>\n\n\n\n<li>Improved AP efficiency by 60%.<\/li>\n\n\n\n<li>Saved 10 hours per month in AR data entry.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cAs a nonprofit, it\u2019s important for us to be efficient with our resources so we can have the biggest impact possible. As we grew, we understood that these manual processes were limiting our reach and impact. I never want finance to hold our organization back, and I knew we needed better software in order to support its future needs.\u201d<\/em><em><\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><a>~ Bonnie Forsell, CFO, Vitamin Angels<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-better-visibility-and-more-flexible-reporting\"><strong>Better visibility and more flexible reporting<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A flexible reporting system was an essential requirement for Vitamin Angels. The organization needs to track a lot of elements of its mission:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>They pursue funding from individual donations, corporate donations, and grants.<\/li>\n\n\n\n<li>The organization contains five legal entities.<\/li>\n\n\n\n<li>They have many local partners and vendors.<\/li>\n\n\n\n<li>They operate in 70 countries.<\/li>\n\n\n\n<li>They conduct business in many currencies.<\/li>\n\n\n\n<li>They administer multiple programs.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOne of the things I like best about Sage Intacct is the Dimensions and the ability to dig into the data very quickly. It is really important for us to understand our costs by country,\u201d said Forsell.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.sage.com\/en-us\/sage-business-cloud\/intacct\/product-capabilities\/extended-capabilities\/financial-reporting\/multi-dimensional-system\/\">Sage Intacct Dimensions<\/a> tag transactions in the database to meet Vitamin Angels\u2019 unique needs. This database architecture simplifies the nonprofit chart of accounts, provides superior reporting capabilities, and empowers faster, data-driven decision making.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI\u2019ve worked in really large ERP systems where the coding was numerical and really complicated. It was very linear,\u201d said Forsell. \u201cSage Intacct feels more three-dimensional. I love the flexibility of how we code things and how we can report because of how Sage Intacct is set up.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vitamin Angels makes use of many dimensions so they can slice and dice their data to a very granular level of detail for reporting:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dimensions for basic tracking include <strong>donor<\/strong>, <strong>vendor<\/strong>, <strong>employee<\/strong>, and <strong>country<\/strong>.<\/li>\n\n\n\n<li>They also use an <strong>entity<\/strong> dimension to enable their multi-entity consolidations.<\/li>\n\n\n\n<li>The <strong>projects<\/strong> dimension is used for restricted grants.<\/li>\n\n\n\n<li>They track <strong>program<\/strong> type so they know how much is spent on the prenatal program, the children\u2019s program, and implementation science and research.<\/li>\n\n\n\n<li>The <strong>department<\/strong> dimension is used to measure internal performance.<\/li>\n\n\n\n<li>A dimension for <strong>classes<\/strong> provides data for the statement of functional expenses which is one of the key metrics donors use to evaluate the efficiency of a nonprofit.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1329\" height=\"886\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels2.jpg\" alt=\"\" class=\"wp-image-18675\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels2.jpg 1329w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels2-768x512.jpg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels2-1215x810.jpg 1215w\" sizes=\"auto, (max-width: 1329px) 100vw, 1329px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cUsing custom dimensions in Sage Intacct to track costs, we immediately identified $200,000 in logistical savings, which enabled us to provide essential vitamins and minerals to an additional 800,000 underserved children.\u201d<\/em><em><\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">~ Bonnie Forsell, CFO, Vitamin Angels<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-enhanced-revenue-management\"><strong>Enhanced revenue management<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the past with QuickBooks Online, Vitamin Angels would not seek or accept restricted funding. According to Forsell, the organization adopted this rule because finance felt the QuickBooks Online accounting system would make it too difficult to manage restricted funding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhenever you are saying no to funding, it\u2019s severely limiting. One of the big reasons we ended up choosing Sage Intacct over other vendors was because of its strong support for nonprofits,\u201d Forsell said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The automation and efficiency of Sage Intacct helped the finance team keep pace with the organization\u2019s rapid growth. Stronger reporting capabilities helped the organization build greater confidence with major donors\u2014leading to new opportunities for long-term funding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, Vitamin Angels has no problem accepting and managing restricted funds. As a result, Vitamin Angels has increased restricted revenue by $14 million over three years. That funding will enable the organization to help millions more people.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cBecause we\u2019re more efficient now with our use of technology, we\u2019re emboldened to seek new opportunities for growth through restricted funding.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">~ Bonnie Forsell, CFO, Vitamin Angels<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-streamlined-accounting-processes\"><strong>Streamlined accounting processes<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cMy favorite feature is allocations,\u201d explained senior accountant, Jennifer Herbert, who also used Sage Intacct at her former employer. Examples of allocations include splitting an invoice for a large vitamin shipment across several different countries or programs. Or allocating an employee\u2019s time for payroll. Accountants used to perform allocations manually in Excel or by calculator and then code each line manually in the accounting system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With <a href=\"https:\/\/www.sage.com\/en-us\/sage-business-cloud\/intacct\/product-capabilities\/extended-capabilities\/allocations\/\">automated allocation capabilities<\/a>, \u201cNow we just create an allocation in Sage Intacct and say 50% goes to the US and 25% goes to India and 25% goes to Africa. Or whatever the case may be. When you go to code [an invoice], you pick that allocation and Sage Intacct does it automatically for you. It\u2019s a great feature,\u201d said Herbert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOne of the business processes I think that has been streamlined the most would be working in a multi-currency environment,\u201d noted Forsell. Sage Intacct enables nonprofits with global operations and multiple currencies to <a href=\"https:\/\/www.sage.com\/en-us\/sage-business-cloud\/intacct\/product-capabilities\/extended-capabilities\/consolidation-accounting\/\">consolidate all locations, entities, and programs in minutes<\/a>. The finance team can view information at the consolidated levels, then easily drill down to the individual transaction level.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forsell added, \u201cOne of our strategic goals has been to expand internationally. And now that we have Sage Intacct, we can just add another entity through the click of a button and consolidate those entities through another click of a button.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vitamin Angels has also improved accounts payable efficiency by 60 percent. Automated processes and workflows empower more self-service for employees and budget managers. In addition to reducing organizational friction, this automation reduces errors, speeds approvals, and gets vendors paid promptly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-automated-integration-with-other-systems\"><strong>Automated integration with other systems<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The open API architecture of Sage Intacct integrates easily with other systems for even greater efficiency. This is especially important for large, international NGOs like Vitamin Angels that need to share data and connect multiple systems, such as CRM, payroll, and donor management solutions, to the financial system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe have an awesome Salesforce integration. It\u2019s really seamless. I don\u2019t code obviously; I\u2019m a CFO. But when I talk to our coder, he says this is such a clean API. He understands it. Sage Intacct was very supportive when he was building out our custom API for Salesforce. And it took him just a couple of weeks,\u201d Forsell said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result of the integration between Sage Intacct and Salesforce CRM, Vitamin Angels has streamlined revenue transactions, saving 10 hours each month by eliminating revenue transaction data entry.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cBefore, whenever we got a donation, we\u2019d manually enter it into Salesforce and again into QuickBooks. It was a very tedious process with a lot of room for error. Now, it\u2019s a completely automated flow from our website to Salesforce to Sage Intacct \u2013 saving us a day and a half of work.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">~ Bonnie Forsell, CFO, Vitamin Angels<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-role-of-finance-has-been-elevated\"><strong>Role of finance has been elevated<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sage Intacct has given Forsell more confidence as a CFO. \u201cI really know our numbers backwards and forwards. I feel like I can analyze risks a lot quicker and I can make decisions a lot quicker. I\u2019m much more strategic and that has been super rewarding for me.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nonprofit digital finance transformation has also elevated the role of the CFO and the finance function overall. Forsell acknowledged the role of the nonprofit CFO is evolving and no longer concentrates exclusively on finance, but rather has a larger operational and strategic impact. As a result, other roles within finance also operate at a higher level. All of this professional advancement is supported by digital transformation automating past manual tasks to free time and focus for other areas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cToday, our controller does what the CFO did 20 years ago. She\u2019s very finance-focused and runs it. That allows me to do is step back from the detail, \u201cForsell said. \u201cI probably spend 20% to 25% of my time on finance specifically and then the rest is on other areas of the business\u2014strategic planning, conflict resolution, negotiation. Legal, HR, and IT report up to me.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1950\" height=\"1300\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels3.jpg\" alt=\"\" class=\"wp-image-18676\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels3.jpg 1950w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels3-768x512.jpg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels3-1215x810.jpg 1215w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/vitaminangels3-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1950px) 100vw, 1950px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cSage Intacct has elevated our entire finance function and freed up resources we can put towards advancing our important mission. Instead of just doing data entry, the whole team is more forward-thinking and can spend time on analysis.\u201d<\/em><em><\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">~ Bonnie Forssell, CFO, Vitamin Angels<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-final-thoughts\"><strong>Final thoughts<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nonprofit digital finance transformation has been key to Vitamin Angels\u2019 continued growth. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finance automation has enabled the finance team to save time, strengthen reporting, elevate its strategic role, grow restricted funding, and free up costs to reallocate resources to a greater purpose. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a direct result of transforming finance, the organization has delivered evidence-based nutrition to countless more pregnant women and young children. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To learn more about the mission impact made possible by digital transformation, download our <a href=\"https:\/\/www.sage.com\/en-us\/cp\/ebook-new-roadmap-nfp\/\">The Road to Nonprofit Finance Transformation Success e-book<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-about-the-author\">About the author<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"752\" height=\"670\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/nancy-master2.jpg\" alt=\"A headshot photograph of Nancy Master.\" class=\"wp-image-23740\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-nancy-master\">Nancy Master<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Nancy Master is a senior nonprofit industry marketing manager at Sage Intacct, dedicated to providing&nbsp;<a href=\"https:\/\/www.sage.com\/en-us\/industry\/nonprofit\/\">solutions for nonprofits<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From&nbsp;<a href=\"https:\/\/www.sage.com\/en-us\/industry\/nonprofit\/church\/\">accounting software for churches<\/a>, community development, education, healthcare, governments to foundations and philanthropic organizations, Sage Intacct offers comprehensive tools to support mission success.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With over 15 years of experience in software marketing and nearly 20 years of experience working with a human services nonprofit organization, Nancy is passionate about helping nonprofits achieve their goals.<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to our Sage Advice Newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get our latest business advice delivered directly to your inbox.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-ab515c6e-7e90-4c2f-a67e-113872516e8b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg\" class=\"single-cta__image\" alt=\"Working from home with tea in hand\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n<section class=\"more-topics alignfull has-grey-light-background-color wp-block-sage-post-topics\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col col-12 col-lg-4\">\n\t\t\t\t<h3 class=\"more-topics__title h2\">Browse more topics from this article<\/h3>\n\t\t\t<\/div>\n\t\t\t<div class=\"col col-12 col-lg-8\">\n\t\t\t\t<ul class=\"post-tags__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-us\/blog\/hub\/cloud-financial-management\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tCloud financial management\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"alignfull wp-block-sage-related-posts\">\n\t<section class=\"related-posts card-grid has-dark-background-color\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--featured h1\">Explore more wisdom<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"row related-posts__featured\">\n\t\t\t\t<div class=\"col card-grid__item\">\n\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-0 post-29310 post type-post status-publish format-standard has-post-thumbnail hentry category-strategy-legal-operations category-technology-innovation tag-artificial-intelligence tag-automation tag-boss-your-business tag-cash-flow tag-cloud-financial-management tag-sage-accounting business_type-small-business business_type-growing-business card-post--is-clickable\"\n>\n\t<div class=\"card-post__media-wrapper\">\n\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1215\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1190223207-1215x810.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1190223207-684x384.jpg 684w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1190223207-768x512.jpg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1190223207-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"card-post__content\">\n\t\t\t\t\t<div class=\"card-post__label\">Recommended<\/div>\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-06-10T12:23:35-04:00\">June 10, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">12 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h3\">\n\t\t\t\t\t\t\t<a\n\t\t\t\t\tclass=\"card-post__title-link\"\n\t\t\t\t\thref=\"https:\/\/www.sage.com\/en-us\/blog\/order-to-cash-process-otc-o2c\/\"\n\t\t\t\t>\n\t\t\t\n\t\t\tWhat is the Order to Cash process?\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\n\t\t\n\t\t\t\t\t<p class=\"card-post__description\">\n\t\t\t\tIf you manage business finances or operations, the order to cash process shapes how quickly you invoice, collect payment, and convert revenue into working capital. Learn the key steps, KPIs, and how to improve your O2C cycle with automation.\t\t\t<\/p>\n\t\t\n\t\t\t<\/div>\n\n\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"row related-posts__non-featured\">\n\t\t\t\t<div class=\"col col-12\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--more h4\">More on this Topic<\/h2>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-1 post-36557 post type-post status-publish format-standard has-post-thumbnail hentry category-money-matters category-strategy-legal-operations tag-accounting-101 tag-boss-your-business tag-business-strategy tag-cash-flow tag-cloud-financial-management tag-cloud-technology tag-growing-a-business tag-sage-accounting tag-small-business tag-starting-a-business tag-technology business_type-small-business business_type-growing-business\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-us\/blog\/cloud-vs-desktop-accounting\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1338373163-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1338373163-684x384.jpg 684w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1338373163-768x512.jpg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1338373163-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-05-20T07:46:54-04:00\">May 20, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">9 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tCloud versus desktop accounting: Which is right for you?\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-2 post-18628 post type-post status-publish format-standard has-post-thumbnail hentry category-growth-customers category-strategy-legal-operations tag-boss-your-business tag-business-strategy tag-cash-flow tag-cloud-financial-management tag-customer-acquisition tag-growing-a-business tag-productivity tag-staying-competitive business_type-small-business business_type-growing-business industry-software-saas\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-us\/blog\/saas-pricing-models\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/GettyImages-1261563841-684x384.jpg\" class=\"card-post__image\" alt=\"people in office\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/GettyImages-1261563841-684x384.jpg 684w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/GettyImages-1261563841-768x432.jpg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/GettyImages-1261563841-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-05-04T13:25:16-04:00\">May 4, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">1 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tSaaS pricing models: What they are and how to choose the right one\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-3 post-34418 post type-post status-publish format-standard has-post-thumbnail hentry category-money-matters tag-business-continuity tag-cloud-financial-management tag-productivity tag-small-business tag-tax business_type-small-business business_type-growing-business industry-nonprofit\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-us\/blog\/church-tax-explained\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_0437-684x384.jpeg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_0437-684x384.jpeg 684w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_0437-768x512.jpeg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_0437-1214x810.jpeg 1214w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-02-03T09:00:00-05:00\">February 3, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">11 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tChurch tax explained: What is religious tax exemption?\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-4 post-33067 post type-post status-publish format-standard has-post-thumbnail hentry category-strategy-legal-operations tag-boss-your-business tag-business-continuity tag-cash-flow tag-cloud-financial-management tag-compliance tag-productivity tag-small-business business_type-small-business business_type-growing-business industry-nonprofit\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-us\/blog\/master-federal-grant-compliance-for-nonprofits\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_1011-684x384.jpeg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_1011-684x384.jpeg 684w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_1011-768x512.jpeg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Mar2025_NFP-Human-Services-shelter_1011-1214x810.jpeg 1214w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2025-10-24T09:00:00-04:00\">October 24, 2025<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tHow nonprofits can master federal grant compliance\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Today, we would like to introduce you to Vitamin Angels, an international public health organization, NGO, and Sage Intacct customer. We think their nonprofit digital finance transformation story is one you will never forget. Discover the vital work Vitamin Angels is doing, their impact on global health, and why they migrated to Sage Intacct as part of their digital finance transformation strategy.<\/p>\n","protected":false},"author":1426,"featured_media":18677,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"_pwl_sage_podcast_buzzsprout_src":"","footnotes":""},"categories":[48],"tags":[420],"business_type":[40,41],"lilypad":[],"context":[],"industry":[58,204],"persona":[],"imagine_tag":[444],"coauthors":[561],"class_list":["post-18673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology-innovation","tag-cloud-financial-management","business_type-small-business","business_type-growing-business","industry-nonprofit","industry-technology"],"sage_meta":{"region":"en-us","author_name":"Nancy Master","featured_image":"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/GettyImages-1292038942.jpg","imagine_tags":{"444":"Intacct Medium Business"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice US","distributor_original_site_url":"https:\/\/www.sage.com\/en-us\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/18673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/users\/1426"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/comments?post=18673"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/18673\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media\/18677"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media?parent=18673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/categories?post=18673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/tags?post=18673"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/business_type?post=18673"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/lilypad?post=18673"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/context?post=18673"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/industry?post=18673"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/persona?post=18673"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/imagine_tag?post=18673"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/coauthors?post=18673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}