{"id":29495,"date":"2025-04-08T05:08:08","date_gmt":"2025-04-08T09:08:08","guid":{"rendered":"https:\/\/www.sage.com\/en-us\/blog\/?p=29495"},"modified":"2025-04-08T05:08:10","modified_gmt":"2025-04-08T09:08:10","slug":"omnichannel-order-management","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-us\/blog\/omnichannel-order-management\/","title":{"rendered":"Omnichannel order management system: What it is and its benefits"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-us\/blog\/category\/technology-innovation\/\" class=\"entry-header__link\">Technology &amp; Innovation<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tOmnichannel order management system: What it is and its benefits\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2025-04-08T05:08:08-04:00\">April 8, 2025<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Omnichannel order management system: What it is and its benefits\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-us\/blog\/omnichannel-order-management\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-us\/blog\/author\/yassirmalik\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2024\/03\/Yassir-Malik.jpg\" class=\"entry-author__image\" alt=\"yassir-malik-profile-picture\" \/>\t\t\t\t<span class=\"entry-author__name\">Yassir Malik<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p>If your business deals with orders from multiple sources, you\u2019re likely familiar with the challenges of coordinating fulfillment across different platforms.<\/p>\n\n\n\n<p> This is where the Omnichannel Order Management System (OMS) comes into play.<\/p>\n\n\n\n<p>It can help your business streamline operations, boost customer satisfaction, and stay competitive.<\/p>\n\n\n\n<p>An omnichannel OMS integrates various sales channels\u2014whether that\u2019s in-store, mobile, online, or other platforms\u2014into a single cohesive solution. <\/p>\n\n\n\n<p>It helps businesses deliver a seamless customer experience, from order placement to fulfillment.<\/p>\n\n\n\n<p>But how does it work, and why should your business consider implementing one? <\/p>\n\n\n\n<p>This article dives into omnichannel order management, how it differs from the multi-channel approach, and its key features and benefits.<\/p>\n\n\n\n<p><strong>Here&#8217;s what we&#8217;ll cover:<\/strong><\/p>\n\n\n<?xml encoding=\"utf-8\" ?><div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><ul><li><a href=\"#h-what-is-omnichannel-order-management\" data-level=\"2\">What is omnichannel order management?<\/a><\/li><li><a href=\"#h-omnichannel-versus-multichannel-order-management-nbsp\" data-level=\"2\">Omnichannel versus multichannel order management &nbsp;<\/a><\/li><li><a href=\"#h-key-features-of-an-omnichannel-order-management-system-nbsp\" data-level=\"2\">Key features of an omnichannel order management system &nbsp;<\/a><\/li><li><a href=\"#h-benefits-of-omnichannel-order-management-nbsp\" data-level=\"2\">Benefits of omnichannel order management &nbsp;<\/a><\/li><li><a href=\"#h-how-an-omnichannel-oms-improves-operational-efficiency-nbsp\" data-level=\"2\">How an omnichannel OMS improves operational efficiency &nbsp;<\/a><\/li><li><a href=\"#h-how-to-choose-the-right-omnichannel-oms-for-your-business-nbsp\" data-level=\"2\">How to choose the right omnichannel OMS for your business &nbsp;<\/a><\/li><li><a href=\"#h-common-challenges-and-how-to-overcome-them-nbsp\" data-level=\"2\">Common challenges and how to overcome them &nbsp;<\/a><\/li><li><a href=\"#h-final-thoughts-nbsp\" data-level=\"2\">Final thoughts &nbsp;<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-omnichannel-order-management\">What is omnichannel order management?<\/h2>\n\n\n\n<p>To understand omnichannel order management, we first need to define what &#8220;omnichannel&#8221; means. <\/p>\n\n\n\n<p>The term refers to an integrated approach where all customer touchpoints work together to create a seamless experience. <\/p>\n\n\n\n<p>This means your customers can browse, order, and receive products across any channel in a smooth and unified way.<\/p>\n\n\n\n<p>In the context of order management, this approach is critical to meeting customer expectations and running a smooth operation.<\/p>\n\n\n\n<p>An omnichannel OMS connects all your business sales channels and back-end systems to create a single, unified order- management process. <\/p>\n\n\n\n<p>This system ensures that inventory, order data, and customer interactions are synchronized in real-time, no matter where or how the order is placed.<\/p>\n\n\n\n<p>Whether your customer buys online and picks up in-store, orders from a mobile app, or purchases in-person, the omnichannel OMS is designed to make sure the right product is available and delivered quickly. <\/p>\n\n\n\n<p>All while keeping your records and systems accurate and up-to-date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-omnichannel-versus-multichannel-order-management-nbsp\"><strong>Omnichannel versus multichannel order management<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Omnichannel and multichannel order management systems are often confused. <\/p>\n\n\n\n<p>It\u2019s understandable, as both manage orders from various sales channels, but the key difference lies in how these channels are integrated.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-multichannel-order-management-system\"><strong>Multichannel order management system<\/strong><\/h3>\n\n\n\n<p>A multichannel order management system tends to product-focused. <\/p>\n\n\n\n<p>It allows you to manage orders for products from various different sales channels, but each channel operates independently. <\/p>\n\n\n\n<p>For example, an order placed online may be treated differently from an in-store purchase, meaning inventory and related data isn\u2019t always shared across both channels. <\/p>\n\n\n\n<p>This can lead to issues like stockouts or order fulfillment confusion when customers switch between channels.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-omnichannel-order-management\"><strong>Omnichannel order management<\/strong><\/h3>\n\n\n\n<p>Omnichannel order management, on the other hand, is more customer-focused. <\/p>\n\n\n\n<p>It integrates all channels into a unified system, allowing for real-time inventory visibility, seamless order routing, and a more consistent experience for customers. <\/p>\n\n\n\n<p>An omnichannel approach means you can offer customers flexibility\u2014like allowing them to order online and pick up in-store\u2014while keeping your order and inventory information aligned.\u00a0<\/p>\n\n\n\n<p>In short, while a multichannel approach works in silos, omnichannel unifies them into a smooth, cohesive process. <\/p>\n\n\n\n<p>This means that an omnichannel OMS is often a more efficient and customer-friendly option for modern businesses juggling many different sales channels.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-features-of-an-omnichannel-order-management-system-nbsp\"><strong>Key features of an omnichannel order management system<\/strong>&nbsp;<\/h2>\n\n\n\n<p>An omnichannel OMS doesn\u2019t just manage orders; it provides a full-featured platform designed to support the complexities of a multi-touchpoint world.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Here are some of the key features that make omnichannel order management solutions so effective:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-centralized-inventory-management-across-all-channels\"><strong>Centralized inventory management across all channels<\/strong>\u00a0<\/h3>\n\n\n\n<p>An omnichannel OMS allows you to centralize your inventory data so you can see in real-time what stock is available across all channels. <\/p>\n\n\n\n<p>This eliminates the need to track inventory separately for online and in-store operations, which can often lead to stock discrepancies and missed sales opportunities.\u00a0\u00a0<\/p>\n\n\n\n<p>With centralized inventory, you can avoid stockouts, make better restocking decisions, and ensure that customers can order from any channel without issue.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-real-time-order-tracking-and-fulfillment\"><strong>Real-time order tracking and fulfillment<\/strong><\/h3>\n\n\n\n<p>Real-time order tracking is one of the standout features of an omnichannel OMS. <\/p>\n\n\n\n<p>It allows you to monitor the status of every order\u2014whether it\u2019s in the process of being fulfilled, on its way to the customer, or ready for in-store pickup.\u00a0\u00a0<\/p>\n\n\n\n<p>This transparency enables better communication with your customers. <\/p>\n\n\n\n<p>It provides them with timely updates and helps minimize the number of customer service inquiries you receive related to order status.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-customer-data-integration-for-personalized-experiences\"><strong>Customer data integration for personalized experiences<\/strong><\/h3>\n\n\n\n<p>With an omnichannel OMS, your customer data from various touchpoints is integrated into a single system. <\/p>\n\n\n\n<p>This means you can deliver personalized experiences across all channels, boosting customer satisfaction and building loyalty. <\/p>\n\n\n\n<p>For example, if a customer has previously bought a product using your website, your system can use that information to suggest similar products when they shop via a mobile app.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-seamless-order-routing-between-channels\"><strong>Seamless order routing between channels<\/strong>\u00a0<\/h3>\n\n\n\n<p>One of the most powerful features of omnichannel order management solutions is their ability to route orders seamlessly between channels.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Say an online order needs to be fulfilled from a physical store, or a customer places an in-store order but wants it shipped. <\/p>\n\n\n\n<p>No problem. <\/p>\n\n\n\n<p>Your omnichannel OMS can intelligently route the order to the right location for fulfillment. <\/p>\n\n\n\n<p>You\u2019re meeting your customer\u2019s needs while optimizing fulfillment efficiency by tapping into available inventory across all locations.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-flexibility-in-managing-returns-and-exchanges-across-channels\"><strong>Flexibility in managing returns and exchanges across channels<\/strong><\/h3>\n\n\n\n<p>Managing returns and exchanges can be a logistical challenge for businesses operating across multiple sales channels. <\/p>\n\n\n\n<p>An omnichannel OMS simplifies this by allowing returns from any channel to be processed through any other channel.\u00a0\u00a0<\/p>\n\n\n\n<p>For example, your customers can return an online purchase in-store or vice versa. <\/p>\n\n\n\n<p>This streamlines the return process and improves customer satisfaction, as they have more options for returning or exchanging products.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-of-omnichannel-order-management-nbsp\"><strong>Benefits of omnichannel order management<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Adopting an omnichannel order management system can brings several key benefits to your business. <\/p>\n\n\n\n<p>Below are some of the most significant advantages:\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-improved-customer-experience\"><strong>Improved customer experience<\/strong><\/h3>\n\n\n\n<p>With an omnichannel OMS, your business can offer a more consistent, personalized, and convenient shopping experience.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Whether your customers shop online, in-store, or through a mobile app, they can expect seamless service across all touchpoints. <\/p>\n\n\n\n<p>This consistency fosters brand loyalty, as your customers appreciate not having to jump through hoops to complete their purchase or return a product.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-increased-operational-efficiency\"><strong>Increased operational efficiency<\/strong><\/h3>\n\n\n\n<p>Another primary benefit of an omnichannel OMS is improved operational efficiency. <\/p>\n\n\n\n<p>By centralizing inventory, streamlining order fulfillment, and automating many processes, your business can reduce the risk of human error and make better use of resources.\u00a0\u00a0<\/p>\n\n\n\n<p>This means fewer stockouts, faster order processing, and a smoother experience for your customers as well as your staff. <\/p>\n\n\n\n<p>With an omnichannel system in place, you can optimize your fulfillment operations, cut down on waste, and improve resource allocation.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-higher-sales-and-customer-retention\"><strong>Higher sales and customer retention<\/strong><\/h3>\n\n\n\n<p>Offering customers flexible options for order fulfillment, such as buying online and pick up in-store, makes the shopping process more convenient and can help drive higher sales. <\/p>\n\n\n\n<p>Customers are more likely to return to your business if you offer a fast, reliable service across multiple channels.\u00a0<\/p>\n\n\n\n<p>An omnichannel OMS can help you achieve this. <\/p>\n\n\n\n<p>If implemented and managed well, it will empower your business to meet customer expectations about delivery times, real-time stock availability, and the flexibility to shop in whatever way suits them best.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-real-time-insights-and-better-decision-making\"><strong>Real-time insights and better decision-making<\/strong><\/h3>\n\n\n\n<p>An omnichannel order management solution integrates with other business systems and collects data from across all sales channels. <\/p>\n\n\n\n<p>It gives you real-time insights into your customers\u2019 preferences, order trends, and inventory performance.\u00a0\u00a0<\/p>\n\n\n\n<p>With access to this information, you can make better decisions in relation to stock levels, marketing strategies, and sales forecasting. <\/p>\n\n\n\n<p>This data-driven approach will also help your business stay agile and responsive to changes in customer behavior or market conditions.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-an-omnichannel-oms-improves-operational-efficiency-nbsp\"><strong>How an omnichannel OMS improves operational efficiency<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The efficiencies gained from implementing an omnichannel OMS go beyond just customer experience\u2014there are significant operational benefits that can help improve your business\u2019 overall bottom line.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reduces-manual-workload\"><strong>Reduces manual workload<\/strong>\u00a0<\/h3>\n\n\n\n<p>Updating inventory, processing orders, and checking stock levels manually can be very time-consuming and lead to human error. <\/p>\n\n\n\n<p>With omnichannel order management, many of these tasks are automated.\u00a0\u00a0<\/p>\n\n\n\n<p>For instance, when an online order is placed, the system will automatically update inventory levels immediately, preventing overselling. <\/p>\n\n\n\n<p>Similarly, order routing can be automated, directing orders to the most optimal fulfillment location, whether it\u2019s a warehouse or a retail store.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-streamlines-inventory-management\"><strong>Streamlines inventory management<\/strong><\/h3>\n\n\n\n<p>An omnichannel OMS makes managing inventory across multiple channels easier. <\/p>\n\n\n\n<p>The system provides a centralized view of your inventory, minimizing the risk of stockouts and making sure inventory levels are reflected accurately across all channels.\u00a0\u00a0<\/p>\n\n\n\n<p>It also makes it easier to track stock movement. <\/p>\n\n\n\n<p>This, in turn, will help you elevate your restocking strategies and make sure that high-demand products are always available.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-integrates-seamlessly-with-other-systems\"><strong>Integrates seamlessly with other systems<\/strong>\u00a0<\/h3>\n\n\n\n<p>Effective omnichannel order management solutions integrate seamlessly with other enterprise software, such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.&nbsp;&nbsp;<\/p>\n\n\n\n<p>This integration allows for better coordination between sales, inventory, and customer data, leading to more efficient and accurate operations. <\/p>\n\n\n\n<p>It makes sure that information flows smoothly across your various departments, eliminating silos and paving the way for a more cohesive business operation.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-choose-the-right-omnichannel-oms-for-your-business-nbsp\"><strong>How to choose the right omnichannel OMS for your business<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Selecting the right omnichannel OMS will help your business handle its order management needs more effectively.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-important-factors-to-consider\"><strong>Important factors to consider<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-business-size\"><strong>Business size<\/strong><\/h4>\n\n\n\n<p>Larger businesses with more complex needs will want to consider an advanced solution with robust customization options. <\/p>\n\n\n\n<p>Smaller businesses, on the other hand, might benefit from a simpler system.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-sales-channels\"><strong>Sales channels<\/strong><\/h4>\n\n\n\n<p>Consider the channels you currently use (e.g., online, in-store, mobile) and make sure the omnichannel order management solutions you\u2019re looking at support integration across all of them.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-ease-of-integration\"><strong>Ease of integration<\/strong><\/h4>\n\n\n\n<p>You\u2019ll want a system that integrates well with other software solutions, like your ERP or CRM. <\/p>\n\n\n\n<p>The OMS you choose should offer strong integration capabilities or work well with APIs that can link your existing systems.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-key-features-to-prioritize\"><strong>Key features to prioritize<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-scalability\"><strong>Scalability<\/strong><\/h4>\n\n\n\n<p>The OMS you choose should be able to scale with your business as it grows and adapt as your operations expand or shift priorities.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-real-time-inventory-management\"><strong>Real-time inventory management<\/strong><\/h4>\n\n\n\n<p>Accurate, up-to-date inventory data is crucial to keeping your stock levels healthy and empowering you to deliver fast order fulfillment.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-reporting-capabilities\"><strong>Reporting capabilities<\/strong><\/h4>\n\n\n\n<p>Look for a system with strong reporting tools that offer easily digestible, actionable insights into sales trends, inventory performance, and customer behavior.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-common-challenges-and-how-to-overcome-them-nbsp\"><strong>Common challenges and how to overcome them<\/strong>&nbsp;<\/h2>\n\n\n\n<p>As you\u2019ve seen, there are many benefits to investing in an efficient omnichannel OMS, but there are also challenges to consider when implementing it:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-overcoming-initial-setup-complexities\"><strong>Overcoming initial setup complexities<\/strong><\/h3>\n\n\n\n<p>Implementing an omnichannel OMS can be complicated, especially for businesses with complex order management needs and existing software.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Proper planning and a phased implementation approach should ease the transition. <\/p>\n\n\n\n<p>You can also help make the setup as smooth as possible by working with an experienced OMS vendor and appointing a dedicated project team.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-overcoming-resistance-to-change\"><strong>Overcoming resistance to change<\/strong><\/h3>\n\n\n\n<p>Some of your employees may resist new technology and change, especially if they are accustomed to manual processes.<\/p>\n\n\n\n<p>As part of your implementation strategy, make sure you give your team the training they need on the new system.\u00a0\u00a0<\/p>\n\n\n\n<p>You can also encourage adoption and boost staff morale by opting for a user-friendly system and clearly showcasing its benefits. <\/p>\n\n\n\n<p>If you can demonstrate that the new software is going to make your team members\u2019 lives easier in the long run, they\u2019re more likely to get on board.\u00a0<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-final-thoughts-nbsp\"><strong>Final thoughts<\/strong>&nbsp;<\/h2>\n\n\n\n<p>As businesses strive to meet the evolving demands of today\u2019s connected customers, an omnichannel order management system can prove an essential tool for success.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If your business deals with multiple sales channels and you want to stay competitive in an increasingly customer-centric market, investing in powerful <a href=\"https:\/\/www.sage.com\/en-us\/accounting-software\/order-management\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>order management software<\/strong><\/a> is a smart move. <\/p>\n\n\n\n<p>It will elevate your operational efficiency and give you the tools you need to offer your customers the seamless, personalized experiences they expect.\u00a0\u00a0<\/p>\n\n\n\n<p>With the right omnichannel order management system, you can deliver a better, more flexible customer experience while boosting your bottom line.&nbsp;<\/p>\n\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Join us at Sage Future!<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p><strong>June 3-5, 2025\u00a0\u00a0|\u00a0\u00a0Atlanta, Georgia<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Introducing <strong>Sage Future<\/strong> \u2014 a ground-breaking event that will unite our extensive customer and partner ecosystem across North America.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Gain data-driven insights and thought leadership that will empower you to drive growth and high performance within your organization.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Don&#8217;t miss out on this inspiring and insightful event.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"http:\/\/www.sage.com\/sagefuture\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"cta-id-28740\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-button-location=\"cta_box\"\n\t\t\t\t\t\t\t\t\t\t\t>Secure your place<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/03\/FinanceLeader_BarGraph-684x384-1.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2025\/03\/FinanceLeader_BarGraph-684x384-1.jpg 684w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to our Sage Advice Newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get our latest business advice delivered directly to your inbox.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-ab515c6e-7e90-4c2f-a67e-113872516e8b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg\" class=\"single-cta__image\" alt=\"Working from home with tea in hand\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As a business, you\u2019re expected to offer your customers a seamless shopping experiences across multiple channels\u2014whether they\u2019re shopping online, in-store, or on mobile apps. Enter the omnichannel order management system (OMS). <\/p>\n","protected":false},"author":1774,"featured_media":9368,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[48,49],"tags":[195,4,299,128,304,13,153,19,34,36],"business_type":[40,41],"lilypad":[],"context":[],"industry":[],"persona":[98,96,97,95],"imagine_tag":[463,468,433,233,462,239,230,237],"coauthors":[509],"class_list":["post-29495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology-innovation","category-trends-insights","tag-boss-your-business","tag-business-intelligence","tag-cash-flow","tag-customer-acquisition","tag-digital-transformation","tag-erp","tag-growing-a-business","tag-inventory-management","tag-small-business","tag-supply-chain-management","business_type-small-business","business_type-growing-business"],"sage_meta":{"region":"en-us","author_name":"Yassir Malik","featured_image":"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1072509104.jpg","imagine_tags":{"463":"ERP","468":"Grow your business","433":"Inventory Management","233":"Medium Businesses","462":"Payments","239":"Retail","230":"Small business","237":"Supply Chain Management"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice US","distributor_original_site_url":"https:\/\/www.sage.com\/en-us\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/29495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/users\/1774"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/comments?post=29495"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/29495\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media\/9368"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media?parent=29495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/categories?post=29495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/tags?post=29495"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/business_type?post=29495"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/lilypad?post=29495"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/context?post=29495"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/industry?post=29495"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/persona?post=29495"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/imagine_tag?post=29495"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/coauthors?post=29495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}