{"id":7630,"date":"2020-12-04T12:30:27","date_gmt":"2020-12-04T17:30:27","guid":{"rendered":"https:\/\/www.sage.com\/en-us\/blog\/?p=7630"},"modified":"2026-02-12T04:56:41","modified_gmt":"2026-02-12T09:56:41","slug":"ritchey-metals-sage-x3-exponential-growth","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-us\/blog\/ritchey-metals-sage-x3-exponential-growth\/","title":{"rendered":"Customer Success: Ritchey Metals leverages Sage X3 for exponential growth"},"content":{"rendered":"
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\n\t\t\t\t\t\t\tTechnology & Innovation<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t
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\n\t\t\t\t\t\tCustomer Success: Ritchey Metals leverages Sage X3 for exponential growth\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t

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\n\t\t\t\n\t\t\t\t\"Mike\t\t\t\tMike Stein<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

It is a tale as old as time.<\/p>\n\n\n\n

An entrepreneur starts a business and over the years, the next generation takes over operations. As the company grows, it successfully adds more and more staff.<\/p>\n\n\n\n

This is the story of Ritchey Metals<\/a>.<\/p>\n\n\n\n

Established in 1965, Ritchey Metals operates two facilities in southwestern Pennsylvania. A multi-generational family company, it is a preferred supplier of zinc, aluminum, and non-ferrous alloys across the die casting, electroplating, and steel coating industries.<\/p>\n\n\n\n

In less than five years, Ritchey Metals grew from 20 employees to more than 130 employees. The company needed a solution<\/a> that would allow them to integrate their increasingly complex operations, improve business visibility, and position the organization for growth. Here\u2019s how.<\/p>\n\n\n\n

Disparate systems called for a modern technology deployment<\/h2>\n\n\n\n

There were several factors that caused company leadership to consider a modern ERP solution in Sage X3.<\/p>\n\n\n\n

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  1. The company used several siloed systems to carry out different aspects of its operations. As they grew, they tacked on more systems that did not integrate with each other.<\/li>\n\n\n\n
  2. Different departments tailored these systems to their processes rather than leveraging technology to optimize their processes.<\/li>\n\n\n\n
  3. Because of these disparate systems, there was an inherent lack of trust in the accuracy of the reports and data. This had a demoralizing effect on staff, as they could not accurately report on their hard work.<\/li>\n\n\n\n
  4. As a commodities-based company, keeping inventory of the fluctuating cost of aluminum and other metals is vital to their business. Trying to hedge or buy futures became a more difficult process, affecting company margins.<\/li>\n<\/ol>\n\n\n\n
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    Sage Business Cloud X3 <\/h2>\n\n\t\t\t\t\t\t\t\t\t
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    Take control of your entire business, from supply chain to financial with X3. <\/span><\/span><\/p>\n

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    Incredibly customizable software for established manufacturers and distributors looking for greater efficiency, flexibility, and insight.<\/span><\/span><\/p>\n

    <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tTake an Interactive Tour<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\"\"\t\t\t<\/div>\n<\/div>\n\n\n\n\n

    It became paramount for the business to have accurate numbers, make more timely decisions, and get better performance checks.<\/p>\n\n\n\n

    As they considered different ERP systems, several \u201cmust haves\u201d came to the forefront:<\/p>\n\n\n\n