{"id":9922,"date":"2021-09-28T15:22:00","date_gmt":"2021-09-28T19:22:00","guid":{"rendered":"https:\/\/www.sage.com\/en-us\/blog\/?p=9922"},"modified":"2026-02-12T04:36:17","modified_gmt":"2026-02-12T09:36:17","slug":"g2-independently-validated-reviewers-rank-sage-intacct-1-in-customer-satisfaction","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-us\/blog\/g2-independently-validated-reviewers-rank-sage-intacct-1-in-customer-satisfaction\/","title":{"rendered":"G2 independently validated reviewers rank Sage Intacct #1\u00a0in\u00a0customer satisfaction"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-us\/blog\/category\/growth-customers\/\" class=\"entry-header__link\">Growth &amp; Customers<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tG2 independently validated reviewers rank Sage Intacct #1\u00a0in\u00a0customer satisfaction\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2021-09-28T15:22:00-04:00\">September 28, 2021<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"G2 independently validated reviewers rank Sage Intacct #1\u00a0in\u00a0customer satisfaction\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-us\/blog\/g2-independently-validated-reviewers-rank-sage-intacct-1-in-customer-satisfaction\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author\">\n\t\t\t<div class=\"co-authors\">\n\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-us\/blog\/author\/kellie-pharr\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/08\/kpharr-profilepic-350x350.jpg\" class=\"entry-author__image\" alt=\"Kellie Pharr\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/08\/kpharr-profilepic-350x350.jpg 350w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/08\/kpharr-profilepic-768x758.jpg 768w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/08\/kpharr-profilepic-821x810.jpg 821w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/08\/kpharr-profilepic-1536x1516.jpg 1536w, https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/08\/kpharr-profilepic.jpg 1633w\" sizes=\"auto, (max-width: 40px) 100vw, 40px\" \/>\t\t\t\t<span class=\"entry-author__name\">Kellie Pharr<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\n\n<p>Sage Intacct is delighted to share that we once again received top placement in several G2 Grid Reports. Sage Intacct earned recognition as a<strong>&nbsp;leader in customer satisfaction for the sixth year in a row<\/strong>,&nbsp;<strong>ranking #1 in seven G2 Fall 2021 Grids or Categories.<\/strong>&nbsp;<\/p>\n\n\n\n<p>G2 recognition is important to us because it reveals the true sentiment of our customers.&nbsp;We get excited when we hear from customers&nbsp;on G2&nbsp;about their experiences and successes using our products. G2 is the largest customer review site for business software, and&nbsp;these G2 wins tell us we are going in the right direction and meeting our customers\u2019 needs.&nbsp;<\/p>\n\n\n\n<p>Ian Howells,&nbsp;VP,&nbsp;Head of&nbsp;Marketing at Sage&nbsp;Intacct&nbsp;says,&nbsp;\u201cInstilled in our culture is always putting our customers first. To us, it\u2019s&nbsp;less about accolades and more about the feedback and knowing&nbsp;how our customers feel. The responses we receive on G2 help us see how we are doing in our commitment to serve customers for life.\u201d&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.sage.com\/en-us\/accounting-software\/\n\">Get Trusted Reviews of the Best Accounting and Cloud ERP Software.<\/a><\/p>\n\n\n\n<p>In&nbsp;the latest Fall 2021 Grid Reports,&nbsp;customers rank Sage Intacct&nbsp;<strong>#1 in these 7 categories:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nonprofit Accounting<\/li>\n\n\n\n<li>Revenue Management<\/li>\n\n\n\n<li>Mid-Market Subscription Management<\/li>\n\n\n\n<li>Mid-Market Subscription Billing<\/li>\n\n\n\n<li>Mid-Market AP Automation&nbsp;<\/li>\n\n\n\n<li>Enterprise AP Automation&nbsp;<\/li>\n\n\n\n<li>Small-Business Nonprofit Accounting&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>In the&nbsp;<strong>Nonprofit Accounting category<\/strong>, customers position Sage Intacct&nbsp;#1 in the overall Grid once again, where they have consistently ranked us quarter after quarter. Customers also rate Sage Intacct&nbsp;<strong>#1 in customer satisfaction<\/strong>,&nbsp;surpassing all competitors.&nbsp;And we are pleased&nbsp;94%&nbsp;of our nonprofit users&nbsp;say our product is going in the right direction and 89% say they would likely recommend us to a friend.&nbsp;Plus, Sage Intacct earned awards for Leader, Best Usability, Momentum, and Best Relationship, which reflects the satisfaction shared by our verified reviewers.<\/p>\n\n\n\n<p>Thanks to our customers, Sage Intacct ranks as a leader in&nbsp;the&nbsp;<strong>Mid-Market Accounting<\/strong><strong>&nbsp;category&nbsp;<\/strong>once more. For this grid, G2&nbsp;evaluated&nbsp;the performance of 41 accounting systems.&nbsp;Customers rate&nbsp;Sage Intacct&nbsp;<strong>#1 in customer satisfaction<\/strong>&nbsp;with&nbsp;92% of reviewers saying&nbsp;our product is going in the right direction.&nbsp;G2 results also show we move at speed to help our customers with shorter implementation times that allow them to achieve results up to 117% faster than competitors.<\/p>\n\n\n\n<p>In this latest quarter, our&nbsp;focus&nbsp;to&nbsp;continually improve products for our customers remains&nbsp;evident as we&nbsp;<strong>topped the Usability Index<\/strong>&nbsp;in two categories\u2014<strong>Mid-Market ERP Systems&nbsp;<\/strong>and<strong>&nbsp;Nonprofit Accounting<\/strong>. The criteria for this ranking are determined by ease of use, ease of admin, and the ability to meet customer requirements.<\/p>\n\n\n\n<p>Of course, those aren\u2019t the only areas where our customers think we exceled.&nbsp;Sage Intacct&nbsp;received an additional 40 awards, including&nbsp;<strong>23 for leadership.&nbsp;<\/strong>These<strong>&nbsp;Leader awards&nbsp;<\/strong>reaffirm our&nbsp;customers\u2019 belief in us as a trailblazer in&nbsp;financial management:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accounting&nbsp;<\/li>\n\n\n\n<li>Nonprofit Accounting&nbsp;<\/li>\n\n\n\n<li>ERP Systems<\/li>\n\n\n\n<li>Revenue Management&nbsp;<\/li>\n\n\n\n<li>Subscription Revenue Management&nbsp;<\/li>\n\n\n\n<li>Subscription Management&nbsp;<\/li>\n\n\n\n<li>Subscription Billing&nbsp;<\/li>\n\n\n\n<li>AP Automation&nbsp;<\/li>\n\n\n\n<li>Grant Management&nbsp;<\/li>\n\n\n\n<li>Mid-Market ERP Systems&nbsp;<\/li>\n\n\n\n<li>Mid-Market Accounting&nbsp;<\/li>\n\n\n\n<li>Mid-Market Subscription Billing&nbsp;<\/li>\n\n\n\n<li>Mid-Market Subscription Management&nbsp;<\/li>\n\n\n\n<li>Mid-Market AP Automation&nbsp;<\/li>\n\n\n\n<li>Small Business Nonprofit Accounting&nbsp;<\/li>\n\n\n\n<li>Small Business Accounting&nbsp;<\/li>\n\n\n\n<li>Small Business Subscription Billing&nbsp;<\/li>\n\n\n\n<li>Small Business AP Automation&nbsp;<\/li>\n\n\n\n<li>Enterprise AP Automation&nbsp;<\/li>\n\n\n\n<li>Enterprise Accounting&nbsp;<\/li>\n\n\n\n<li>Enterprise ERP Systems&nbsp;<\/li>\n\n\n\n<li>Project-Based ERP&nbsp;<\/li>\n\n\n\n<li>Europe Accounting&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>We are honored to receive&nbsp;<strong>7 Momentum Leader awards&nbsp;<\/strong>for&nbsp;achieving the most positive growth&nbsp;year after year&nbsp;in these categories:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accounting&nbsp;<\/li>\n\n\n\n<li>Nonprofit Accounting&nbsp;<\/li>\n\n\n\n<li>ERP Systems&nbsp;<\/li>\n\n\n\n<li>Revenue&nbsp;Management&nbsp;<\/li>\n\n\n\n<li>Subscription Management&nbsp;<\/li>\n\n\n\n<li>Subscription Billing&nbsp;<\/li>\n\n\n\n<li>Grant Management&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>And Sage Intacct is thankful to earn&nbsp;<strong>awards for<\/strong>&nbsp;<strong>Performance, Usability, and User Adoption<\/strong>&nbsp;in several&nbsp;categories. These reflect our commitment to meeting our customers\u2019 needs and providing a great experience from setup to customer support:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nonprofit Accounting&nbsp;<\/li>\n\n\n\n<li>Revenue&nbsp;Management&nbsp;<\/li>\n\n\n\n<li>Mid-Market ERP Systems&nbsp;<\/li>\n\n\n\n<li>Nonprofit Accounting&nbsp;<\/li>\n\n\n\n<li>Mid-Market Project-Based ERP&nbsp;<\/li>\n\n\n\n<li>Project-Based ERP&nbsp;<\/li>\n\n\n\n<li>Grant Management&nbsp;<\/li>\n\n\n\n<li>Small-Business Subscription Management&nbsp;<\/li>\n\n\n\n<li>Small-Business Subscription Billing&nbsp;<\/li>\n\n\n\n<li>Users Love Us&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>The results of the latest G2 Grid Reports demonstrate our&nbsp;dedication&nbsp;to transform the way people think and work so their organizations can thrive. So much so, that&nbsp;<strong>Sage Intacct has remained a consistent G2 leader in customer satisfaction since 2015<\/strong>. A key Sage value focuses on our customers\u2019 success, and we are thrilled the latest G2 results reaffirm our devotion to this value.&nbsp;<\/p>\n\n\n\n<p>We love hearing what our customers are saying about us (click links to see full review):&nbsp;<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.g2.com\/products\/sage-intacct\/reviews\/sage-intacct-review-4955206\" target=\"_blank\" rel=\"noreferrer noopener\">Sage Intacct is one of the best accounting systems in 2021<\/a><\/strong>\u201cYou easily look up past entries and access support files very quickly. The system is intuitive and easy to use, and you don&#8217;t need much training to become an expert.\u201d\u2014 Consultant in Accounting, Small-Business&nbsp;<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.g2.com\/products\/sage-intacct\/reviews\/sage-intacct-review-4926065\" target=\"_blank\" rel=\"noreferrer noopener\">An objective and first-class business organization<\/a><\/strong>\u201cI really like everything about Sage Intacct. I consider this platform to be one of the best business organization solutions. Through Sage Intacct I can have control of my company&#8217;s accounts payable, accounts receivable, and bookkeeping. The operating system is very easy to understand\u2014it is also fast.\u201d\u2014 Levi B., Information Technology, Mid-Market&nbsp;<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.g2.com\/products\/sage-intacct\/reviews\/sage-intacct-review-4963378\" target=\"_blank\" rel=\"noreferrer noopener\">Great all-in-one system<\/a><\/strong>\u201cGreat system that has allowed us to automate many previously manual processes. We were able to customize the application to provide us with the details needed for reporting and analyzing our data.\u201d\u2014 Administrator in Nonprofit Organization Management, Mid-Market<\/p>\n\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Analyst Report<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p class=\"\">G2 Grid Report for Mid-Market Accounting | Fall 2022<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sage.com\/en-us\/sage-business-cloud\/intacct\/resources\/Analyst-Reports\/g2-grid-report-for-mid-market-accounting\/\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"cta-id-17075\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-button-location=\"cta_box\"\n\t\t\t\t\t\t\t\t\t\t\t>Read Report<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/GettyImages-965936890-1-1440x810.jpg\" class=\"single-cta__image\" alt=\"people in office\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/GettyImages-965936890-1-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to our Sage Advice Newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get our latest business advice delivered directly to your inbox.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-ab515c6e-7e90-4c2f-a67e-113872516e8b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg\" class=\"single-cta__image\" alt=\"Working from home with tea in hand\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sage Intacct is delighted to share that we once again received top placement in several G2 Grid Reports. Sage Intacct earned recognition as a&nbsp;leader in customer satisfaction for the sixth year in a row,&nbsp;ranking #1 in seven G2 Fall 2021 Grids or Categories.&nbsp; G2 recognition is important to us because it reveals the true sentiment [&hellip;]<\/p>\n","protected":false},"author":1429,"featured_media":9349,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[46],"tags":[380,420,280,287],"business_type":[40,41],"lilypad":[],"context":[418,429],"industry":[55],"persona":[100,98,151,97],"imagine_tag":[209,436],"coauthors":[840],"class_list":["post-9922","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth-customers","tag-client-advisory-services","tag-cloud-financial-management","tag-your-story","tag-sage-news","business_type-small-business","business_type-growing-business","industry-professional-services"],"sage_meta":{"region":"en-us","author_name":"Kellie Pharr","featured_image":"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-814559004.jpg","imagine_tags":{"209":"Accounting","436":"Intacct Accounting"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice US","distributor_original_site_url":"https:\/\/www.sage.com\/en-us\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/9922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/users\/1429"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/comments?post=9922"}],"version-history":[{"count":1,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/9922\/revisions"}],"predecessor-version":[{"id":34838,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/9922\/revisions\/34838"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media\/9349"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media?parent=9922"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/categories?post=9922"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/tags?post=9922"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/business_type?post=9922"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/lilypad?post=9922"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/context?post=9922"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/industry?post=9922"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/persona?post=9922"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/imagine_tag?post=9922"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/coauthors?post=9922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}