{"id":9967,"date":"2021-06-01T15:22:00","date_gmt":"2021-06-01T19:22:00","guid":{"rendered":"https:\/\/www.sage.com\/en-us\/blog\/?p=9967"},"modified":"2026-02-12T04:43:45","modified_gmt":"2026-02-12T09:43:45","slug":"healthcare-changes-yet-again","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-us\/blog\/healthcare-changes-yet-again\/","title":{"rendered":"Healthcare changes\u2026yet again."},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-us\/blog\/category\/growth-customers\/\" class=\"entry-header__link\">Growth &amp; Customers<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tHealthcare changes\u2026yet again.\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2021-06-01T15:22:00-04:00\">June 1, 2021<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Healthcare changes\u2026yet again.\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-us\/blog\/healthcare-changes-yet-again\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-us\/blog\/author\/susan-pearlston\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/08\/Susan20Pearlston.jpg\" class=\"entry-author__image\" alt=\"Susan Pearlston\" \/>\t\t\t\t<span class=\"entry-author__name\">Susan Pearlston<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p>We recently announced new research delving into the top issues facing today\u2019s healthcare financial leaders. As you know, the pandemic took a toll on every corner of the healthcare provider market. The unprecedented loss\u2014of life, of control, of staff, and of money\u2014among U.S. healthcare providers is astounding.<\/p>\n\n\n\n<p>In our latest white paper, we highlight some of the key findings from Sage Intacct\u2019s Healthcare Finance Leadership Team Survey, which probed the innermost thoughts on how healthcare has changed during the pandemic\u2013and will continue to change long after\u2013of more than 200 financial healthcare executives and provides these leaders with practical guidance on they can do to adapt their organizations for future success as they emerge from the pandemic.<\/p>\n\n\n\n<p>One of the most important findings is that now more than ever, healthcare finance leaders are feeling the pressure to do more than report on the status of their organizations\u2014they are being counted on to navigate these tumultuous times and position their companies for future success. What does that mean? Understanding the true health of their organization, planning and budgeting effectively, and adapting their course in real-time to changing market needs and conditions.<\/p>\n\n\n\n<p>Other key findings from the study include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The burdens of the pandemic\u2014combined with an already stressed healthcare system\u2014exacerbated challenges, and our respondents struggled with managing newly remote staff, finding new revenue sources amidst the loss of elective procedures, and keeping track of revenue and expenses in real time<\/li>\n\n\n\n<li>Pre-pandemic and pandemic-related pressures from inside and outside of the healthcare organization continue to cause significant frustrations for survey respondents\u2014especially in real-time financial data for budgeting and forecasting<\/li>\n\n\n\n<li>While change is constant, the pandemic brought about accelerated innovations in areas that many of our healthcare leaders had not previously considered, including digital transformation and cloud technologies, among others<\/li>\n\n\n\n<li>The need for modern financial systems that help financial leaders work in an automated and efficient way\u2014wherever they, and their teams, are located<\/li>\n<\/ul>\n\n\n\n<p>In addition to the survey findings, we also took a closer look at how several of our customers are leading their healthcare organizations through the pandemic, and what lessons can be learned and leveraged from their examples. For instance, Eric Jensen, Director of Finance at Behavioral Health Resources, has decreased the amount of transactional work through automation and efficiency. He\u2019s shifted 15% more of his time toward supporting the business. &nbsp;According to Eric, \u201cWe are much more efficient with our day-to-day bookkeeping tasks. I do very little transactional work anymore, and have shifted 15% more time toward supporting the business.\u201d You can also read more about Eric and Behavioral Health Resources <a href=\"https:\/\/www.sage.com\/en-us\/success-stories\/behavioral-health-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\">here.&nbsp;<\/a> According to Eric, \u201cWe are much more efficient with our day-to-day bookkeeping tasks. I do very little transactional work anymore, and have shifted 15% more time toward supporting the business.\u201d<\/p>\n\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Case Study &#8211; Behavioral Health Resources<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p class=\"\">Mental health agency builds agility and accountability with Sage Intacct<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sage.com\/en-us\/success-stories\/behavioral-health-resources\/\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"cta-id-18423\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-button-location=\"cta_box\"\n\t\t\t\t\t\t\t\t\t\t\t>Download<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1210536654-1440x810.jpg\" class=\"single-cta__image\" alt=\"One-eyed woman discussing with an older woman\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1210536654-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n\n<p>Moving to the cloud happened to be a fortuitous pre-pandemic decision for Angie Bacon, Director of Finance and Accounting at Craig HomeCare. \u201cWe were lucky that we replaced [our accounting system] before the pandemic began, as our AP process was paper-based, manual, and required extensive in-person employee interaction that took days of hand-offs, approvals, and filing of paperwork,\u201d according to Bacon. \u201cThe AP process is now completed quickly and electronically. Not only are we handling invoices much faster, but we\u2019re able to do it seamlessly with our team working remotely.\u201d<\/p>\n\n\n\n<p>Ultimately, the need for real-time dashboards and reports that give visibility at a high level across their entire organization in a single platform\u2013while also providing the ability to drill all the way down to the patient level\u2013is what is needed going forward for healthcare financial leaders to keep pace with an ever-changing healthcare ecosystem, and truly understand the total cost of care.<\/p>\n\n\n\n<p>In our latest white paper, we highlight some of the key findings from Sage Intacct\u2019s Healthcare Finance Leadership Team Survey,&nbsp;<\/p>\n\n\n\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Survey says! Healthcare changes, yet again<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p class=\"\">Key findings from Sage Intacct healthcare finance team leadership survey<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-3db13164-7657-4fd0-9d7f-e193c2b19907\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Read the key findings<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1215\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1407611614-1215x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1407611614-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to our Sage Advice Newsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get our latest business advice delivered directly to your inbox.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-ab515c6e-7e90-4c2f-a67e-113872516e8b\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg\" class=\"single-cta__image\" alt=\"Working from home with tea in hand\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/GettyImages-1073797282-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We recently announced new research delving into the top issues facing today\u2019s healthcare financial leaders. As you know, the pandemic took a toll on every corner of the healthcare provider market. The unprecedented loss\u2014of life, of control, of staff, and of money\u2014among U.S. healthcare providers is astounding. In our latest white paper, we highlight some [&hellip;]<\/p>\n","protected":false},"author":1436,"featured_media":20139,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[46,44],"tags":[170,420,346,168,154],"business_type":[40,312,41],"lilypad":[],"context":[418,429],"industry":[57,451,450],"persona":[100,98,151],"imagine_tag":[209,436],"coauthors":[856],"class_list":["post-9967","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth-customers","category-strategy-legal-operations","tag-business-strategy","tag-cloud-financial-management","tag-cloud-technology","tag-sage-accounting","tag-technology","business_type-small-business","business_type-accountants","business_type-growing-business","industry-financial-services","industry-healthcare","industry-software-saas"],"sage_meta":{"region":"en-us","author_name":"Susan Pearlston","featured_image":"https:\/\/www.sage.com\/en-us\/blog\/wp-content\/uploads\/sites\/2\/2023\/09\/GettyImages-1311313031.jpg","imagine_tags":{"209":"Accounting","436":"Intacct Accounting"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice US","distributor_original_site_url":"https:\/\/www.sage.com\/en-us\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/9967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/users\/1436"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/comments?post=9967"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/posts\/9967\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media\/20139"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/media?parent=9967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/categories?post=9967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/tags?post=9967"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/business_type?post=9967"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/lilypad?post=9967"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/context?post=9967"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/industry?post=9967"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/persona?post=9967"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/imagine_tag?post=9967"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-us\/blog\/api\/wp\/v2\/coauthors?post=9967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}