We don’t need to tell you that against a backdrop of globalization and cost-cutting, competition is fierce and competing on price has become the norm. In order to gain market share and prosper, companies in the distribution and retail sector must deliver high-quality products and services at a low cost. To achieve this ambitious goal and maintain customer satisfaction I believe there are three key things that companies must do:
- Streamline their processes
- Adopt best practices
- Use innovative technologies.
In my experience there are several standard tools and processes that are now critical to achieve your goals in Distribution, which include:
- accurate sales forecasting
- optimized order management
- procurement processes
- delivery execution.
In addition to providing these fundamental requirements, a modern enterprise resource planning (ERP) solution must be capable of evolving at the same pace as the sector’s companies, providing solutions to problems and assisting them with new challenges they face. Mobility, radio frequency identification (RFID) technology and Business Intelligence are at the core of new practices and a necessity for successful distribution businesses.
In order to combine performance, innovation and strategic decision-making in a fast-moving market, it is, of course, critical to anticipate technical and organizational developments, and be equipped with appropriate solutions, implemented by partners who are both knowledgeable about your business constraints, and share your ambition.