Sage Advice US

What to say to the people you don’t hire

In July I wrote a blog post about the job application black hole and how it’s important to keep applicants updated throughout the hiring process, including telling them they were not selected for a position. A reader of that post asked me if I had any suggestions on how to notify a person who was interviewed that he or she was not selected. Should you, for example, provide feedback on why the person didn’t get the job? I am not an HR expert so I turned to those who are to get their opinion on the subject. Here’s what they had to say:

Of course, before making any decisions on how you want your recruiters and managers to handle job applicants, always check with your company lawyer to assure you avoid any legal liability.

Especially with today’s shortage of skilled labor, it pays to improve the experience of all your job applicants. Taking the time to personally notify interviewees about your final hiring decision helps set you apart as an employer of choice.

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