Drive Customer Loyalty With ERP-Integrated Self-Service Options
Do you know the single most important factor that drives customer loyalty for B2B businesses?
Do you have a plan to expand your customers' ability to self-service for activities that currently require one-to-one interactions with your reps?
Do you have an ERP-integrated platform that allows your customers to drive your business forward 24/7/365?
Learn about the Sage 100 Customer Portal by CIMcloud, a Sage exclusive offering on the CIMcloud platform that offers your customers a more frictionless self-service experience, allowing them online access to review orders, shipments and invoices and make online payments. It also provides your employees the ability to obtain a complete view of your customers’ interactions with your organization.
Offering the industry’s only out-of-the-box Sage 100 integration, CIMcloud leverages your existing ERP data, allowing you to benefit from the CIMcloud platform while minimizing disruptions to your business.
In this webcast, you will learn how to:
- Reduce customer friction and drive customer loyalty.
- Deliver the self-service experience and online payment options your customers expect.
- Provide your employees the ability to obtain a complete view of your customers’ interactions.
- Use Customer Portals as the launching point for driving your business forward!