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Payroll support and customer service

Support

Payroll Full Service

Already processing payroll? Contact your customer care specialist.
Weekdays, 8:30 am - 5:00 pm ET
Danvers, MA: 1-877-878-9618
Mt. Laurel, NJ: 1-800-356-1222


Weekdays, 8:30 am - 5:00 pm CT
Richardson, TX: 1-800-521-7197

New customer onboarding

Email us or call 1-856-793-2142 (Follow prompts for new client conversions.)

Payroll HCM

Phone:
1-856-231-4667 (Follow prompts for HCM support)

Hours:
Monday - Thursday, 8:30 am - 8:00 pm ET
Friday 8:30 am - 6:00 pm ET

Licensee Support

Hours:
Mon-Thurs 8:30 - 8:00 ET
Friday 8:30 - 6:00 ET
1-856-231-4667

If you're a Sage Payroll Solutions Licensee in need of assistance, please contact our software support team.

Payroll Essentials and Payroll Essentials Plus (with tax filing)

Payroll Essentials - payroll only
Weekdays, 9:00 am - 7:00 pm ET
Call 1-888-651-3144

Payroll Essentials Plus - with Sage tax filing
Weekdays, 9:00 am - 7:00 pm ET
Call 1-888-651-3144

New customer onboarding
Email us or call 1-888-651-3144 (Follow prompts for new client conversions.)

Sage Tracks + Sage Time

Weekdays 8:30 am - 7:00 pm ET
1-866-306-5106, Option 2

Locations

Corporate Office

Sage Payroll Solutions, Inc.
305 Fellowship Road
Suite 300
Mt. Laurel, NJ 08054

Philadelphia Area

305 Fellowship Road
Suite 300
Mt. Laurel, NJ 08054

Boston Area

75 Sylvan Street
Suite C-102
Danvers, MA 01923

Dallas Area

1303 E. Arapaho Road
Suite 100
Richardson, TX 75081