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Keep your data safe, your way with two-factor authentication (2FA). Learn how to increase security while ensuring that users can securely log in to Sage products. You can set up multi-factor authentication in five easy steps.
It’s a simple way to protect your data from fraud and cyberattacks. When users log in to Sage, you can authorize access to your data using a one-time password (OTP) or by logging in with your password. Sage products offers more than one authentication method.
You can get your one-time password (OTP) in one of three ways. You will verify your information when logging in to Sage products to help prevent fraudulent sign-in attempts:
Authenticator app: the most secure option, recommended by Sage. It's a time-based one-time password generated by the authenticator app that you can use on either your mobile device or computer. See how this works.
Text message: the OTP is sent to your mobile device
Phone call: you will receive a call with the OTP on either your mobile or landline.
You can quickly and easily set up 2FA no matter which option you use.
Step 1: Log in to your Sage product and go to the Account Management section
Step 2: Send an email under the 2FA section to receive the sign-up link
Step 3: Enter your phone number or scan a QR code from a supported authenticator app to receive a 6-digit code
Step 4: Enter the 6-digit code and then continue
Step 5: Store your backup code somewhere safe
There were 5.6 billion annual malware attacks worldwide in 2020.1
The global average cost of a data breach is USD$3.86M.2
Credentials is the top category of compromised data in global SMB breaches.3
Nearly 40% of respondents never update their passwords.4
2FA is available to set up within some Sage 200 tiers, Sage 100c, Sage 50c, Sage Payroll, Sage HR, Sage Accounting, AutoEntry, and Sage X3. We’re working on adding 2FA to even more products as we develop our solutions.
Please contact your Sage product administrator if you have questions about the status of your Sage product.
Sage supports most third-party authenticator apps, including Microsoft Authenticator, Twilio Authy, and Google Authenticator.
Users can download the app from the App Store on iPhones or from Google Play on Android phones. Or they can use the authenticator app from their desktop for authenticator apps that also offer a desktop version or a browser plugin.
After initial setup, the login process will have one added step requiring users to enter a one-time passcode provided via SMS text to their mobile device. It’s easy to flag a device as “trusted,” which will save the 2FA information for 30 days before requesting another passcode at login.
Once 2FA is set up, users will receive a recovery code. It’s really important that users save this recovery code somewhere safe and accessible, as they will need this code if they ever need to login but don’t have their devices with them to retrieve the one-time passcode.
No. Passcodes can only be used once. One-time passcodes with a time limit will expire after three to five minutes.
You can turn off 2FA at any time by going into your account settings.
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