{"id":68759,"date":"2020-08-21T14:21:26","date_gmt":"2020-08-21T12:21:26","guid":{"rendered":"https:\/\/www.sage.com\/en-za\/blog\/?p=68759"},"modified":"2026-01-29T15:52:01","modified_gmt":"2026-01-29T13:52:01","slug":"sa-businesses-showing-resilience-in-a-time-of-massive-disruption-a-cfos-view","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-za\/blog\/sa-businesses-showing-resilience-in-a-time-of-massive-disruption-a-cfos-view\/","title":{"rendered":"SA businesses showing resilience \u2013 in a time of massive disruption \u2013 a CFO\u2019s view"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/category\/growth-customers\/\" class=\"entry-header__link\">Growth &amp; Customers<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tSA businesses showing resilience \u2013 in a time of massive disruption \u2013 a CFO\u2019s view\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2020-08-21T14:21:26+02:00\">August 21, 2020<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"SA businesses showing resilience \u2013 in a time of massive disruption \u2013 a CFO\u2019s view\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-za\/blog\/sa-businesses-showing-resilience-in-a-time-of-massive-disruption-a-cfos-view\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-za\/blog\/author\/gerhardhartman\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2020\/04\/Gerhard-Hartman-Sage-10-350x350.jpg\" class=\"entry-author__image\" alt=\"\" \/>\t\t\t\t<span class=\"entry-author__name\">Gerhard Hartman<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p>COVID-19 has catalysed the single biggest shift in the role of financial decision-making in the past decade. It accelerated digital transformation and amplified the associated challenges for senior financial decision-makers \u2013 especially challenges around governance, remote working, and cyber security.<\/p>\n\n\n\n<p>Despite this, Sage\u2019s annual research into the challenges and opportunities facing CFOs \u2013<a href=\"https:\/\/www.sage.com\/en-za\/blog\/cfo-3-0-revolutionising-the-finance-function\/\">CFO 3.0 \u2013 Digital transformation beyond financial management <\/a>\u2013 revealed promising findings, especially when considering South Africa\u2019s current economic climate.<\/p>\n\n\n\n<p>As the first Sage region to conduct the CFO 3.0 research <em>after<\/em> the pandemic outbreak, it was encouraging to note that, although senior financial decision-makers are dealing with the biggest shift in their roles in the past decade, South African businesses have shown resilience in a time of massive disruption.<\/p>\n\n\n\n<p>Why is this? Because most (87%) of the senior financial decision-makers we surveyed said that, thanks to their increasing use of advanced and emerging financial management technology, they have more time and freedom to focus on digitisation and to help shape business strategy and drive growth \u2013 a role that more CFOs are taking on \u2013 and driving<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#gate-20f9a6a3-ff29-4796-ae17-101b29b0b837<\/span&gt;<span data-usefontfac\"><span data-scheme-color=\"@00DC01,4,\" data-usefontface=\"false\" data-contrast=\"none\">Download your free copy of CFO 3.0 digital transformation beyond financial management<\/span><span data-usefontface=\"false\" data-contrast=\"none\"><\/span><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-biggest-shift\"><strong>The biggest shift<\/strong><\/h2>\n\n\n\n<p>Our research found that CFOs face new complexities due to COVID-19, including <a href=\"https:\/\/www.sage.com\/en-za\/blog\/business-continuity-in-the-cloud\/\">managing a remote workforce and expanding security and compliance mandates<\/a>. This is the most fundamental change in their job responsibilities in the past decade. It has even overtaken business strategy, which, until recently, was considered the most significant shift.<\/p>\n\n\n\n<p>Today, nearly a third (27%) of senior financial decision-makers have taken on the responsibility of remote worker management since lockdown began.<\/p>\n\n\n\n<p>But it\u2019s not only CFOs that are playing a bigger role in digital strategy. The entire C-Suite is getting involved. Our research found that, in 75% of businesses, it\u2019s the CEO who drives the overall strategy, with vital input, insight, and direction from the CFO and CIO. This suggests that digital transformation is no longer the sole responsibility of the CIO and is central to business strategy.<\/p>\n\n\n\n<p>And, since budgetary approval is a key element of digital strategy, the finance function, too, has moved to the core of business strategy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-covid-challenges\"><strong>COVID challenges<\/strong><\/h2>\n\n\n\n<p>Before COVID-19, complying with ever-evolving finance legislation was a top concern for CFOs. Now, they have the added challenge of ensuring compliance across a decentralised network, a scattered workforce, and larger attack surface.<\/p>\n\n\n\n<p>All the trends that were at play before the pandemic have been accelerated, with compliance, cybersecurity, and data protection rising to the top of the challenge pile.<\/p>\n\n\n\n<p>As the gatekeepers of data, CFOs are increasingly looking to emerging technology to decrease risk, enable real-time decision-making, and help them to build a finance function that can withstand future challenges.<\/p>\n\n\n\n<p>The shift to remote working also shifted senior financial decision-makers\u2019 priorities. It\u2019s no longer only about managing new data, technologies, and stakeholder expectations. They must also maximise their technology investments by enabling their teams to work remotely, while retaining accountability, transparency, and productivity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-biggest-challenges-facing-finance-professionals-in-south-africa\"><strong>Biggest challenges facing finance professionals in South Africa<\/strong><\/h2>\n\n\n\n<p>Our research revealed a broad range of challenges facing finance professionals in the country. These were the top five concerns:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Changing stakeholder needs \u2013 cited by 57% of respondents.<\/li>\n\n\n\n<li>Managing fraud and cybersecurity risk \u2013 cited by 50%.<\/li>\n\n\n\n<li>Modernising business processes with tech \u2013 also cited by 50%.<\/li>\n\n\n\n<li>Managing team productivity remotely \u2013 cited by 47%.<\/li>\n\n\n\n<li>Staying informed on changing regulatory requirements \u2013 cited by 43%.<\/li>\n<\/ol>\n\n\n\n<p>Only 12% of CFOs think adapting to these changing job role requirements is challenging.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-secret-to-success\"><strong>Secret to success<\/strong><\/h2>\n\n\n\n<p>Organisations that were already in the cloud and using financial management solutions have had an easier time of managing this new landscape.<\/p>\n\n\n\n<p>In fact, 44% have seen moderate to strong growth in organisational performance over the past year, despite \u2013 or in spite of \u2013 the <a href=\"https:\/\/www.sage.com\/en-za\/blog\/how-to-rebuild-your-supply-chain-resilience-during-covid-19\/\">COVID-induced recession.<\/a> What\u2019s more, 78% of these businesses expect even further growth \u2013 a key indicator that, in a time of recession and economic stress, revenue growth is the most significant contributor to a positive outlook.<\/p>\n\n\n\n<p>CFOs are nearly unanimous in agreeing that next-generation financial management solutions that incorporate emerging technology has been critical to their success. Nine out of 10 businesses have adopted emerging technologies in some form, and over half of these businesses are implementing advanced or cutting-edge techniques.<\/p>\n\n\n\n<p>In not being bogged down by numbers, budgets, data integration, and reporting, CFOs can turn their focus to changing stakeholder needs and modernising business processes.<\/p>\n\n\n\n<p>That\u2019s because technology is taking finance in a new direction and our research shows that senior financial decision-makers are going along for the ride \u2013 and enjoying it.&nbsp;\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">EBook - CFO 3.0: Digital Transformation Beyond Financial Management <\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Discover how CFOs are playing a key role in leading the digitalisation of medium-sized businesses and learn how to move from a 'historian' to a 'visionary' within your business.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-bcb43290-85e2-4b23-9648-e17e2459b1e3\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Download the ebook<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2020\/08\/Fin24-Lifestyle-Image-2.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2020\/08\/Fin24-Lifestyle-Image-2.jpg 600w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice enewsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get a roundup of our best business advice in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-84fe79b5-668d-41f8-a0cc-6229018c4ac9\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>COVID-19 has catalysed the single biggest shift in the role of financial decision-making in the past decade. It accelerated digital transformation and amplified the associated challenges for senior financial decision-makers \u2013 especially challenges around governance, remote working, and cyber security. Despite this, Sage\u2019s annual research into the challenges and opportunities facing CFOs \u2013CFO 3.0 \u2013 [&hellip;]<\/p>\n","protected":false},"author":803,"featured_media":68757,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"footnotes":""},"categories":[24],"tags":[356,318],"business_type":[3],"lilypad":[],"context":[],"industry":[],"persona":[8,13],"imagine_tag":[355],"coauthors":[428],"class_list":["post-68759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth-customers","tag-cfo-3-0","tag-cloud","business_type-medium-business"],"sage_meta":{"region":"en-za","author_name":"Gerhard Hartman","featured_image":"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2020\/08\/Image_4-2-scaled.jpg","imagine_tags":{"355":"CFO 3.0"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice South Africa","distributor_original_site_url":"https:\/\/www.sage.com\/en-za\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts\/68759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/users\/803"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/comments?post=68759"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts\/68759\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/media\/68757"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/media?parent=68759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/categories?post=68759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/tags?post=68759"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/business_type?post=68759"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/lilypad?post=68759"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/context?post=68759"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/industry?post=68759"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/persona?post=68759"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/imagine_tag?post=68759"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/coauthors?post=68759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}