{"id":68854,"date":"2020-11-20T12:54:19","date_gmt":"2020-11-20T10:54:19","guid":{"rendered":"https:\/\/www.sage.com\/en-za\/blog\/?p=68854"},"modified":"2026-01-29T15:49:15","modified_gmt":"2026-01-29T13:49:15","slug":"how-your-small-business-can-look-after-its-people-and-increase-productivity","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-za\/blog\/how-your-small-business-can-look-after-its-people-and-increase-productivity\/","title":{"rendered":"How your small business can look after its people and increase productivity"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/category\/growth-customers\/\" class=\"entry-header__link\">Growth &amp; Customers<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tHow your small business can look after its people and increase productivity\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2020-11-20T12:54:19+02:00\">Nov 20, 2020<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"How your small business can look after its people and increase productivity\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-za\/blog\/how-your-small-business-can-look-after-its-people-and-increase-productivity\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"wp-block-post-author\">\n\t\t\t<div class=\"co-authors\">\n\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-za\/blog\/author\/vireshharduth\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2020\/04\/Viresh-Harduth-Sage-2-350x350.jpg\" class=\"entry-author__image\" alt=\"\" \/>\t\t\t\t<span class=\"entry-author__name\">Viresh Harduth<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\n\n<p>We celebrate Global Entrepreneurship Week (16 &#8211; 22 November) against the backdrop of a year that has been exhausting for small and medium businesses and their people. As<a href=\"https:\/\/www.sage.com\/en-za\/blog\/global-entrepreneurship-week-learning-to-dance-in-the-hurricane\/\"> entrepreneurs<\/a> start to think about what comes next, higher productivity and growth are very much on the agenda. One of the keys to achieving this goal is to boost employee engagement.<\/p>\n\n\n\n<p>As much as it sounds dry and corporate, employee engagement matters as much for smaller businesses as for large organisations. It\u2019s not to be confused with concepts such as \u2018employee satisfaction\u2019 or workplace happiness. Your people can be happy or satisfied without being truly engaged.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.sage.com\/en-za\/blog\/five-strategies-for-hr-managers-to-create-a-positive-employee-experience\/\">Employee engagement<\/a> goes further \u2013 it is about how emotionally invested your colleagues are in the business, its goals, and their role in it. A satisfied employee will come in 9 to 5 and do the bare minimum asked in their job description. An engaged employee will put their heart into helping the business, their colleagues and their customers succeed.<\/p>\n\n\n\n<p>So, how do you build engagement as a small business? Here are a few ideas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><br><h2><strong>Prioritise employees\u2019 wellbeing <\/strong><\/h2><br><\/li>\n<\/ol>\n\n\n\n<p>Caring is a two-way street. Showing employees that you care is not just about their mental and physical wellbeing, but also about their growth and happiness will help boost their motivation and engagement. Whether it\u2019s offering them access to a psychologist in these difficult times, hosting company yoga sessions and fun runs, providing them with paid training (even if it\u2019s via a voucher from Udemy), or simply remembering their birthday, these gestures can energise your team.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><br><h2><strong>Offer appropriate rewards and incentives <\/strong><\/h2><br><\/li>\n<\/ol>\n\n\n\n<p>If you want your employees to go the extra mile, offering the right rewards and incentives is key. In a tough economy, where many small businesses are barely hanging on, the incentives can\u2019t always take the form of a big financial reward. However, you can reward people who go the extra mile in a range of other ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A thank you note and a chocolate bar<\/li>\n\n\n\n<li>Public recognition<\/li>\n\n\n\n<li>A bonus day of leave<\/li>\n\n\n\n<li>Access to the prime parking space for a month<\/li>\n\n\n\n<li>A shopping voucher for R100 or R200<\/li>\n\n\n\n<li>The opportunity to work on a particularly interesting project<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><br><h2><strong>Give them a voice <\/strong><\/h2><br><\/li>\n<\/ol>\n\n\n\n<p>Employees will feel more engaged when they feel like their voice is heard. They will feel more committed when they have a say in planning and goals. Colleagues like to be asked for feedback, whether in a formal process like their performance review or an informal chat. Of course, you can\u2019t ask your team for their opinions on every decision\u2014but knowing that you\u2019re listening to their ideas, suggestions and concerns drives better engagement.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><br><h2><strong>Provide them with user-friendly tools <\/strong><\/h2><br><\/li>\n<\/ol>\n\n\n\n<p>The right technology and tools can make a massive difference in employee engagement and the employee experience. If people have access to easy-to-use software that makes their lives easier, they can focus on the enriching parts of their job rather than on fighting processes and technology. Today\u2019s cloud-based solutions are slick and easy to use. You can also use <a href=\"https:\/\/www.sage.com\/en-za\/sage-business-cloud\/hr\/\">cloud-based tools to keep employees engaged<\/a> and connected during this time via digital self-service and employee communications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-employee-engagement-is-a-competitive-edge\"><strong>Employee engagement is a competitive edge<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.gallup.com\/workplace\/321743\/increase-productivity-lowest-possible-cost.aspx\">Gallup<\/a> has a global database which analyses the engagement and performance of 35 million employees worldwide. The company\u2019s research shows that&nbsp;<a href=\"https:\/\/www.gallup.com\/workplace\/321032\/q12-meta-analysis-executive-brief-2020.aspx\">productivity among highly engaged teams<\/a>&nbsp;is 14% higher than that of teams with the lowest engagement. It also reveals that two-thirds of the global workforce is not engaged.<\/p>\n\n\n\n<p>These stunning figures highlight just how much of a competitive advantage you could gain by outperforming when it comes to employee engagement. More engaged employees mean better productivity, better customer service, and better business outcomes all round. It\u2019s an ideal place to focus as you rebuild after a year that has left many people feeling burnt out and anxious.\n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">HR for small businesses <\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Learn how to keep your workforce connected, engaged and supported with the help of cloud HR software.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-63036b74-e548-4d99-9801-93d66990f139\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Download your guide<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1308\" height=\"810\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2020\/10\/iStock-1131971586-1-1308x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2020\/10\/iStock-1131971586-1-1308x810.jpg 1308w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice enewsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get a roundup of our best business advice in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-84fe79b5-668d-41f8-a0cc-6229018c4ac9\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We celebrate Global Entrepreneurship Week (16 &#8211; 22 November) against the backdrop of a year that has been exhausting for small and medium businesses and their people. As entrepreneurs start to think about what comes next, higher productivity and growth are very much on the agenda. One of the keys to achieving this goal is [&hellip;]<\/p>\n","protected":false},"author":812,"featured_media":381,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[24],"tags":[185],"business_type":[2],"lilypad":[],"context":[],"industry":[],"persona":[14,16],"imagine_tag":[354,85,86,352],"coauthors":[413],"class_list":["post-68854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth-customers","tag-employee-benefits","business_type-small-business"],"sage_meta":{"region":"en-za","author_name":"Viresh Harduth","featured_image":"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/04\/GettyImages-583665183_super.jpg","imagine_tags":{"354":"Looking after employees","85":"Small business","86":"Start up business","352":"Working remotely"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice South Africa","distributor_original_site_url":"https:\/\/www.sage.com\/en-za\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts\/68854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/users\/812"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/comments?post=68854"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts\/68854\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/media\/381"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/media?parent=68854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/categories?post=68854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/tags?post=68854"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/business_type?post=68854"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/lilypad?post=68854"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/context?post=68854"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/industry?post=68854"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/persona?post=68854"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/imagine_tag?post=68854"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/coauthors?post=68854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}