{"id":70952,"date":"2023-07-14T09:52:49","date_gmt":"2023-07-14T07:52:49","guid":{"rendered":"https:\/\/www.sage.com\/en-za\/blog\/?p=70952"},"modified":"2023-07-14T09:52:49","modified_gmt":"2023-07-14T07:52:49","slug":"how-to-help-your-paper-based-clients-move-to-digital-processes","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-za\/blog\/how-to-help-your-paper-based-clients-move-to-digital-processes\/","title":{"rendered":"How to help your paper-based clients move to digital processes\u00a0"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/category\/technology-innovation\/\" class=\"entry-header__link\">Technology &amp; Innovation<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tHow to help your paper-based clients move to digital processes\u00a0\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2023-07-14T09:52:49+02:00\">July 14, 2023<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"How to help your paper-based clients move to digital processes\u00a0\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-za\/blog\/how-to-help-your-paper-based-clients-move-to-digital-processes\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-za\/blog\/author\/ryangrundy\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2023\/05\/Ryan-Grundy.jpg\" class=\"entry-author__image\" alt=\"\" \/>\t\t\t\t<span class=\"entry-author__name\">Ryan Grundy<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p class=\"\">Most accountancy practices have at least a handful of clients who still bring in their financial information in the form of a box of paper receipts, invoices, and bank statements.&nbsp;<\/p>\n\n\n\n<p class=\"\">Is yours one of them?&nbsp;<\/p>\n\n\n\n<p class=\"\">You\u2019ve probably already discovered yourself that preparing their annual accounts and tax returns is a time-consuming and often painful process.&nbsp;<\/p>\n\n\n\n<p class=\"\">The good news is you can play a crucial role in helping your paper-loving clients improve their financial management practices drastically by helping them move to digital processes.&nbsp;<\/p>\n\n\n\n<p class=\"\">In this article, we discuss why working digitally benefits both you and your clients, and what services you can offer to assist the transformation process.&nbsp;<\/p>\n\n\n\n<p class=\"\">Here\u2019s what we cover:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#paper\" target=\"_blank\" rel=\"noreferrer noopener\">Why paper-based clients pose a problem for accountants<\/a>\u00a0<\/li>\n\n\n\n<li><a href=\"#clients\" target=\"_blank\" rel=\"noreferrer noopener\">Why clients moving to digital processes will make life easier for accountants<\/a>\u00a0<\/li>\n\n\n\n<li><a href=\"#benefits\" target=\"_blank\" rel=\"noreferrer noopener\">Benefits of working digitally for businesses<\/a>\u00a0<\/li>\n\n\n\n<li><a href=\"#how\" target=\"_blank\" rel=\"noreferrer noopener\">How accountants can help clients move to digital ways of working<\/a>\u00a0<\/li>\n\n\n\n<li><a href=\"#final\" target=\"_blank\" rel=\"noreferrer noopener\">Final thoughts<\/a>\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"paper\"><strong>Why paper-based clients pose a problem for accountants<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"\">The term \u201cpaper-based\u201d describes any client who keeps their financial records in paper form.&nbsp;<\/p>\n\n\n\n<p class=\"\">Often, these are very small businesses or self-employed clients who don\u2019t have a dedicated bookkeeper or accounting system.&nbsp;<\/p>\n\n\n\n<p class=\"\">The issue with paper records are they make it difficult for you to provide accurate and timely financial advice.&nbsp;<\/p>\n\n\n\n<p class=\"\">The process of preparing financial statements and tax returns for these clients is much more time-intensive because you must first organise and then manually enter the information into your system.&nbsp;<\/p>\n\n\n\n<p class=\"\">This takes away from other important services such as providing strategic advice to these clients.&nbsp;<\/p>\n\n\n\n<p class=\"\">The process usually involves sorting through bank statements and assorted receipts and where there is insufficient backup to support business transactions, you then have to request more information from the client.&nbsp;<\/p>\n\n\n\n<p class=\"\">This ends up being an expensive job for what would normally be a relatively simple task.&nbsp;<\/p>\n\n\n\n<p class=\"\">Working with disorganised financial records also increases the risk of errors such as double entries or missing transactions, and inaccurate financial statements and tax returns could potentially result in fines or penalties.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"clients\"><strong>Why clients moving to digital processes will make life easier for accountants<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"\"><strong>Increased efficiency<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Accounting software automates many routine bookkeeping tasks, such as data entry, bank reconciliations, and invoice processing.&nbsp;<\/p>\n\n\n\n<p class=\"\">And that will save you a significant amount of time at tax year-end when preparing your client\u2019s financial statements.&nbsp;<\/p>\n\n\n\n<p class=\"\">Some accountants worry that if they become much more efficient with the work they normally do for their clients, their clients might ask for a reduction in fees.&nbsp;<\/p>\n\n\n\n<p class=\"\">But this actually allows you the opportunity to focus on extra advisory support that\u2019s more valuable to both you and your client.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>Access to real-time data<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Accessing your client\u2019s financial data in real time will help you identify trends and issues as they arise.&nbsp;<\/p>\n\n\n\n<p class=\"\">This means you can provide more timely and relevant advice to your client, for example helping them to take advantage of seasonal growth opportunities or avoid potential cash flow shortages.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>Improved accuracy<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Accounting software helps to reduce the risk of human error and discrepancies in your client\u2019s financial records because there are built-in processes to flag potential issues such as duplicate invoices.&nbsp;<\/p>\n\n\n\n<p class=\"\">This reduces your reliance on manual checks when you are reviewing your client\u2019s records.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>Reduced costs<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Moving all your clients to digital processes is necessary to\u202f<a href=\"https:\/\/www.sage.com\/en-za\/blog\/accounting-digital-transformation\/\" target=\"_blank\" rel=\"noreferrer noopener\">transform your practice<\/a>\u202finto a paperless office, lowering the costs associated with paper-based systems, such as printing, storage and transportation.&nbsp;<\/p>\n\n\n\n<p class=\"\">This will help you reduce your overheads and offer more competitive pricing to clients.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>Compliance with new legislation<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">The government has already rolled out <a href=\"https:\/\/www.sars.gov.za\/about\/sars-tax-and-customs-system\/efiling-features\/\" target=\"_blank\" rel=\"noreferrer noopener\">SARS E-filing<\/a>\u202facross South Africa, requiring returns for tax and VAT to be submitted digitally.&nbsp;<\/p>\n\n\n\n<p class=\"\">While most individuals and businesses are already registered on this system, a few are still reluctant to switch. So how can you help them take the leap to digital?\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"benefits\"><strong>Benefits of working digitally for businesses<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"\">The key to convincing your clients that it\u2019s worth\u202f<a href=\"https:\/\/www.sage.com\/en-za\/blog\/digital-transformation-is-about-mindset-and-possibilities\/\" target=\"_blank\" rel=\"noreferrer noopener\">moving to digital processes<\/a>\u202fis to show them how the benefits outweigh the cost of working digitally.&nbsp;<\/p>\n\n\n\n<p class=\"\">For example, an accounting system will store their documents in a logical and organised way, saving them time whenever they need to access their records.&nbsp;<\/p>\n\n\n\n<p class=\"\">When they\u2019re looking for a particular invoice or employee expenses, they can search the employee or the invoice number in the search tool and find exactly what they want instantly, rather than searching through stacks of folders.&nbsp;<\/p>\n\n\n\n<p class=\"\">They\u2019ll also save lots of time pulling together information for tax returns because the accounting software already has all the information stored, meaning they only need to pull the right reports.&nbsp;<\/p>\n\n\n\n<p class=\"\">Using digital tools to build more automated processes will help to save time for team members too.&nbsp;<\/p>\n\n\n\n<p class=\"\">Take expense reporting, for example.&nbsp;<\/p>\n\n\n\n<p class=\"\">Rather than having a manual paper process, employees can submit online forms and receive approvals by email.&nbsp;<\/p>\n\n\n\n<p class=\"\">Paper-based clients may only see an overview of their business figures on a quarterly or even yearly basis, meaning errors can become far-reaching problems and expensive mistakes to fix.&nbsp;<\/p>\n\n\n\n<p class=\"\">But by working digitally, they\u2019ll have real-time access to financial data, allowing them to make informed decisions based on up-to-date information.&nbsp;<\/p>\n\n\n\n<p class=\"\">Working digitally also enables businesses to operate flexibly, staff can work from anywhere, at any time, and still be able to access all their data. This facilitates more collaboration among team members, even if they are\u202f<a href=\"https:\/\/www.sage.com\/en-za\/blog\/manage-a-remote-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">working remotely<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"\">The outcome is improved communication and ultimately an increase in productivity within the business.&nbsp;<\/p>\n\n\n\n<p class=\"\">It doesn\u2019t only affect employees either. Working digitally will streamline customer interactions too. For example, a smooth online ordering and payment process will lead to a better overall customer experience.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how\"><strong>How accountants can help clients move to digital ways of working<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"\"><strong>1. Initial assessment to understand processes<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">As trusted advisers, you can play a key role in helping your most reluctant clients move to digital ways of working.&nbsp;<\/p>\n\n\n\n<p class=\"\">First, start with an assessment to understand the current state of your clients\u2019 accounting and bookkeeping processes.&nbsp;<\/p>\n\n\n\n<p class=\"\">Identify the areas where they are struggling the most and where they need the most help.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>2. Digital tech education<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Then you can provide education around what digital technologies are out there, and how they can use these tools to improve their operations and increase efficiency.&nbsp;<\/p>\n\n\n\n<p class=\"\">Maybe some clients are afraid of the security risks of putting their financial data in the cloud.&nbsp;<\/p>\n\n\n\n<p class=\"\">In that case, you could provide advice and reassurance on ways to mitigate that risk, such as establishing a strong password system and ensuring devices have the latest security software.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>3. Software recommendations<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Using the information you received during the assessment, you\u2019ll be able to recommend and help your clients implement software solutions that are tailored to their specific needs and budget, such as \u202f<a href=\"https:\/\/www.sage.com\/en-za\/sage-business-cloud\/accounting\/\" target=\"_blank\" rel=\"noreferrer noopener\">cloud accounting software<\/a>,\u202f<a href=\"https:\/\/www.sage.com\/en-za\/sage-business-cloud\/payroll\/\" target=\"_blank\" rel=\"noreferrer noopener\">payroll software<\/a>, and expense management tools.\u00a0<\/p>\n\n\n\n<p class=\"\">A virtual or in-person demonstration is the most effective way to show them exactly what these tools can do for them.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>4. Training and support<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Once your client has decided what works for them, you can provide training and support on how to use these tools effectively.&nbsp;<\/p>\n\n\n\n<p class=\"\">This could be in the form of an in-person training session or a virtual webinar.&nbsp;<\/p>\n\n\n\n<p class=\"\">Some clients are comfortable using personal apps on their phone and most cloud accounting software come with apps. Encourage them to find their way around these as a first step to getting comfortable with the software. Others may be less happy using technology and need more training and help initially.&nbsp;<\/p>\n\n\n\n<p class=\"\">If your client takes transactions on the go, suggest a mobile pay solution such as Snapscan, Zapper, Apple Pay or Google Pay.&nbsp;<\/p>\n\n\n\n<p class=\"\">Since most mobile pay methods integrate with any accounting system, they\u2019ll avoid all that manual data entry, as well as sending out paper invoices and waiting for payment.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>5. Help with data migration<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Clients may find the idea of migrating their data from paper-based systems to digital platforms daunting.&nbsp;<\/p>\n\n\n\n<p class=\"\">So, you could assist with this process or offer to complete this job for them to ensure that data is accurately transferred and appropriately categorised.&nbsp;<\/p>\n\n\n\n<p class=\"\">To ensure their new financial tools are helpful in real time, support your clients to establish a regular routine for inputting data, for example reconciling their bank transactions on a weekly basis.&nbsp;<\/p>\n\n\n\n<p class=\"\"><strong>6. Support to optimise digital processes<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">It\u2019s also a good idea to provide ongoing advice to clients on how to optimise their digital processes, such as recommending best practices, troubleshooting issues, and identifying areas for improvement.&nbsp;<\/p>\n\n\n\n<p class=\"\">There are a few different ways you can provide support:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send regular email newsletters featuring helpful tips you think your clients could use&nbsp;<\/li>\n\n\n\n<li>Offer online courses that train clients on accounting software features, or financial management best-practices&nbsp;<\/li>\n\n\n\n<li>Hold regular in-house events where clients can chat to you and ask questions&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"\"><strong>7. Stay in regular contact<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"\">Whichever way you decide to go about it, it\u2019s vital to stay in touch with your clients on their digital journey to ensure they\u2019re comfortable with the new digital processes.&nbsp;<\/p>\n\n\n\n<p class=\"\">This way, you can address any concerns in a timely manner, rather than at tax time when you won\u2019t have the time to spend fixing problems.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"final\"><strong>Final thoughts<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"\">Paper-based clients can be a major challenge for accountants, but they also offer an opportunity to provide valuable support.&nbsp;<\/p>\n\n\n\n<p class=\"\">You can offer your clients a seamless digital transformation with training and ongoing support and assist with data migration and maintenance.&nbsp;<\/p>\n\n\n\n<p class=\"\">By taking a proactive approach with your paper-preferring clients and embarking on this digital journey together, you\u2019ll establish a valuable long-term partnership.&nbsp;<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice enewsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get a roundup of our best business advice in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-84fe79b5-668d-41f8-a0cc-6229018c4ac9\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we discuss why working digitally benefits both you and your clients, and what services you can offer to assist the transformation process.<\/p>\n","protected":false},"author":1398,"featured_media":70953,"menu_order":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"footnotes":""},"categories":[28],"tags":[294,313,317,384],"business_type":[5],"lilypad":[],"context":[],"industry":[],"persona":[],"imagine_tag":[51,52],"coauthors":[404],"class_list":["post-70952","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology-innovation","tag-accountants","tag-bookkeeping","tag-change-management","tag-cloud-technology","business_type-accountants"],"sage_meta":{"region":"en-za","author_name":"Ryan Grundy","featured_image":"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2023\/07\/GettyImages-1149029523-3.jpg","imagine_tags":{"51":"Accountants","52":"Accounting software"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice South Africa","distributor_original_site_url":"https:\/\/www.sage.com\/en-za\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts\/70952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/users\/1398"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/comments?post=70952"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/posts\/70952\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/media\/70953"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/media?parent=70952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/categories?post=70952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/tags?post=70952"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/business_type?post=70952"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/lilypad?post=70952"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/context?post=70952"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/industry?post=70952"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/persona?post=70952"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/imagine_tag?post=70952"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/en-za\/blog\/api\/wp\/v2\/coauthors?post=70952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}