{"id":74172,"date":"2025-07-28T10:36:59","date_gmt":"2025-07-28T08:36:59","guid":{"rendered":"https:\/\/www.sage.com\/en-za\/blog\/?p=74172"},"modified":"2025-07-28T10:37:01","modified_gmt":"2025-07-28T08:37:01","slug":"5-steps-to-make-ai-work-for-your-small-business","status":"publish","type":"post","link":"https:\/\/www.sage.com\/en-za\/blog\/5-steps-to-make-ai-work-for-your-small-business\/","title":{"rendered":"5 steps to make AI work for your small business"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/category\/technology-innovation\/\" class=\"entry-header__link\">Technology &amp; Innovation<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\t5 steps to make AI work for your small business\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \">Published <time class=\"entry-date published\" datetime=\"2025-07-28T10:36:59+02:00\">July 28, 2025<\/time><\/span><span class=\"reading-time\"> min read<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"5 steps to make AI work for your small business\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/en-za\/blog\/5-steps-to-make-ai-work-for-your-small-business\/\"\n\t\t\tdata-share-text=\"Please read this interesting article\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Share<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copy Link<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copied<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/en-za\/blog\/author\/eugeneyiga\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2025\/03\/Eugene-Yiga-Profile-Photo-350x350.jpg\" class=\"entry-author__image\" alt=\"Profile photo of writer Eugene Yiga.\" \/>\t\t\t\t<span class=\"entry-author__name\">Eugene Yiga<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Artificial Intelligence (AI) promises to revolutionise how you run your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But here&#8217;s the uncomfortable truth: most small businesses that experiment with AI never actually implement it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to <a href=\"https:\/\/www.linkedin.com\/in\/eordax\/\" target=\"_blank\" rel=\"noreferrer noopener\">Eduardo Ordax<\/a>, who leads go-to-market for generative AI across Europe, the Middle East, and Africa at Amazon Web Services (AWS), only 12% of businesses successfully use AI in production environments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The rest get stuck in what he calls &#8220;pilot purgatory&#8221;\u2014endlessly testing cool demos that never translate into real productivity gains.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re a small business owner who&#8217;s tried AI tools but struggled to see meaningful results, you&#8217;re not alone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The problem isn&#8217;t the technology itself. Instead, it&#8217;s knowing how to move from experimentation to implementation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Here&#8217;s what we&#8217;ll cover:<\/strong><\/p>\n\n\n<?xml encoding=\"utf-8\" ?><div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><ul><li><a href=\"#h-why-most-ai-projects-fail-before-they-start\" data-level=\"2\">Why most AI projects fail before they start<\/a><\/li><li><a href=\"#h-how-to-experiment-affordably-and-effectively\" data-level=\"2\">How to experiment affordably and effectively<\/a><\/li><li><a href=\"#h-making-your-business-data-work-with-ai\" data-level=\"2\">Making your business data work with AI<\/a><\/li><li><a href=\"#h-real-examples-of-ai-saving-time-and-money\" data-level=\"2\">Real examples of AI saving time and money<\/a><\/li><li><a href=\"#h-a-practical-roadmap-for-getting-started\" data-level=\"2\">A practical roadmap for getting started<\/a><\/li><li><a href=\"#h-the-competitive-reality\" data-level=\"2\">The competitive reality<\/a><\/li><li><a href=\"#h-final-thoughts\" data-level=\"2\">Final thoughts<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-most-ai-projects-fail-before-they-start\">Why most AI projects fail before they start<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The excitement around AI is undeniable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ve probably seen impressive demonstrations of chatbots writing emails, AI tools generating images, or systems that can analyse vast amounts of data in seconds.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But here&#8217;s what those demos don&#8217;t show you: the hidden complexity of actually implementing AI in your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;When we need to embed artificial intelligence in our business, the situation is different,&#8221; explains Ordax. &#8220;We realise that there are many different components that we need to pay attention to.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond the AI model itself, you need to consider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cost management:<\/strong> many businesses start AI projects only to abandon them when costs spiral out of control. Ordax has seen cases where business owners said they&#8217;d &#8220;prefer to hire someone instead of using an AI system&#8221; because the ongoing expenses weren&#8217;t sustainable.<\/li>\n\n\n\n<li><strong>Quality control:<\/strong> AI systems can produce inaccurate outputs, known as &#8220;hallucinations&#8221;. Without proper oversight, these errors can damage your business reputation or lead to costly mistakes.<\/li>\n\n\n\n<li><strong>Integration challenges:<\/strong> getting AI to work with your existing business processes, software, and data requires careful planning. Most small businesses underestimate this complexity.<\/li>\n\n\n\n<li><strong>Ongoing maintenance:<\/strong> AI isn&#8217;t a &#8220;set it and forget it&#8221; solution. You need to monitor performance, update systems, and refine processes over time.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>The key insight<br><br>Successful AI implementation requires treating it as a business process improvement, not just a technology purchase.<\/p><\/blockquote><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-experiment-affordably-and-effectively\">How to experiment affordably and effectively<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before investing heavily in AI, you need to prove it can solve specific problems in your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The good news is that experimentation has never been more accessible or affordable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;My recommendation is to focus on experimentation,&#8221; says Ordax. &#8220;You need to experiment a lot. You need to experiment very cheaply, and you need to experiment very fast, because your competitors are already doing this.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-start-with-no-code-solutions\">Start with no-code solutions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You don&#8217;t need technical expertise to begin testing AI.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Platforms such as AWS&#8217;s Party Rock allow you to build AI applications without writing code.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ordax shared a personal example: he created an AI assistant for managing his fantasy football team. &#8220;I log into Party Rock, and I start giving instructions&#8230; In one single minute, I have created an application that actually works.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While fantasy football might seem trivial, the principle applies to business problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You could create:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An AI assistant that helps categorise expenses<\/li>\n\n\n\n<li>A tool that drafts responses to common customer enquiries<\/li>\n\n\n\n<li>A system that summarises weekly sales reports<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-test-1-specific-use-case-at-a-time\">Test 1 specific use case at a time<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Rather than trying to implement AI to your entire business, focus on one specific, measurable problem. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Good examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tasks that take significant time but follow predictable patterns<\/li>\n\n\n\n<li>Processes where you currently copy and paste information between systems<\/li>\n\n\n\n<li>Activities that require analysing large amounts of text or data<\/li>\n\n\n\n<li>Repetitive communication tasks.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The key is choosing something where you can easily measure success.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If an AI tool saves you two hours per week on invoice processing, that&#8217;s a clear win you can build upon.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-making-your-business-data-work-with-ai\">Making your business data work with AI<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s where many small businesses get AI implementation wrong &#8211; they focus entirely on the technology and ignore their most valuable asset: their business data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;The companies that have been really successful by implementing artificial intelligence are all the ones that have dedicated huge amounts of time to working with data,&#8221; Ordax explains.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-clean-up-your-existing-information\">Clean up your existing information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before AI can help you, you need to organise your business information properly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This means:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consistent formatting:<\/strong> ensure customer names, product descriptions, and other key data follow the same format across all your systems.<\/li>\n\n\n\n<li><strong>Complete records:<\/strong> fill in missing information and remove duplicate entries that could confuse AI systems.<\/li>\n\n\n\n<li><strong>Accessible storage:<\/strong> make sure your important business data isn&#8217;t scattered across multiple platforms or locked in formats that AI can&#8217;t easily read.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-your-data-to-customise-ai-responses\">Use your data to customise AI responses<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Generic AI tools give you generic results.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The real value comes from training AI systems on your specific business information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;If you use it for your specific purpose, if you are able to fine-tune these models with your own data, you are going to get much better results,&#8221; notes Ordax.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For small businesses, this might mean:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Training an AI system on your past customer interactions to improve response quality<\/li>\n\n\n\n<li>Using your sales history to generate more accurate forecasting<\/li>\n\n\n\n<li>Feeding your product information into AI tools to create better marketing content.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The goal is to ensure AI systems understand your business context rather than giving you the same generic advice they&#8217;d give everyone else.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-real-examples-of-ai-saving-time-and-money\">Real examples of AI saving time and money<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s move beyond theory to examine specific ways businesses are using AI to solve everyday problems.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automated-reporting-and-analysis\">Automated reporting and analysis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Creating executive reports used to require hours of data gathering and formatting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, tools like AWS QuickSight allow you to ask questions in plain English and receive detailed analysis instantly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, instead of spending your weekend pulling sales figures from multiple spreadsheets, you can ask: &#8220;What were our sales numbers in Manchester last month compared to the same period last year?&#8221; and receive immediate, actionable insights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time savings are substantial.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What once took hours now takes minutes, freeing you to focus on acting on the insights rather than generating them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-intelligent-customer-service\">Intelligent customer service<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI agents are moving beyond simple chatbots to handle complex customer interactions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, Ordax talks about a system where customers can book hotel rooms through natural conversation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The AI agent can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check availability across multiple dates<\/li>\n\n\n\n<li>Compare pricing options<\/li>\n\n\n\n<li>Apply relevant discounts<\/li>\n\n\n\n<li>Complete the actual booking.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For small businesses, this might translate to AI systems that handle appointment scheduling, answer frequently asked questions, or process simple orders without human intervention.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-practical-roadmap-for-getting-started\">A practical roadmap for getting started<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ready to move beyond AI experimentation?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s a step-by-step approach that minimises risk while maximising your chances of success.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-identify-your-biggest-time-drain\">Step 1: Identify your biggest time drain<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Look at your typical week and identify the single task that consumes the most time without adding strategic value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common candidates include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data entry and invoice processing<\/li>\n\n\n\n<li>Scheduling and calendar management<\/li>\n\n\n\n<li>Basic customer enquiries<\/li>\n\n\n\n<li>Report generation<\/li>\n\n\n\n<li>Social media content creation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Choose one area where success would free up at least three hours per week.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-research-existing-solutions\">Step 2: Research existing solutions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before building anything custom, investigate whether existing AI tools already solve your problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many software providers now include AI features in their standard offerings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Look for solutions that integrate with your current systems rather than requiring you to change your entire workflow.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-run-a-small-pilot\">Step 3: Run a small pilot<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Test your chosen solution with a limited scope.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re automating invoice processing, start with invoices from just one supplier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re using AI for customer service, begin with one type of enquiry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Set clear success metrics before you begin.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How much time should this save?<\/li>\n\n\n\n<li>What accuracy rate do you need?<\/li>\n\n\n\n<li>How will you measure customer satisfaction?<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-4-prepare-your-data\">Step 4: Prepare your data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Even simple AI implementations work better with clean, organised data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Spend time ensuring your business information is consistent and accessible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This preparation pays dividends beyond AI since better data organisation improves every aspect of your business operations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-5-scale-gradually\">Step 5: Scale gradually<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once your pilot succeeds, expand slowly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add more suppliers to your invoice automation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Include additional types of customer enquiries in your AI system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Build on proven success rather than attempting dramatic transformation overnight.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Focus on execution to get the money you need, use it wisely, and grow your business,&#8221; advises Ordax.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-competitive-reality\">The competitive reality<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While you&#8217;re considering whether to implement AI, some your competitors will already be experimenting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The businesses that figure out practical AI implementation first will gain significant advantages in efficiency and customer service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, instead of adopting AI for its own sake, think about how to use these tools to solve real business problems more effectively than traditional methods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The key is starting now with small, manageable experiments that you can afford to fail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As AI costs continue to drop rapidly (current models cost 75% less to run than similar systems from just one year ago), the businesses that have already learned through experimentation will be best positioned to scale their success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-final-thoughts\">Final thoughts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While big companies look at AI implementation as a revolutionary transformation, small businesses focus on incremental improvements that compound over time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The businesses that succeed with AI focus on solving specific problems rather than chasing technological novelty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They experiment cheaply, learn from failures, and scale what works.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most importantly, they recognise that AI is a tool for enhancing human decision-making, not replacing it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The goal isn&#8217;t to automate everything.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, it&#8217;s to automate the routine tasks that prevent you from focusing on growing your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start small, be patient, and remember that the best AI implementation is the one that saves you time and money while serving your customers better.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Everything else is just hype.<\/p>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Subscribe to the Sage Advice enewsletter<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Get a roundup of our best business advice in your inbox every month.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-84fe79b5-668d-41f8-a0cc-6229018c4ac9\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Subscribe<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2022\/04\/GettyImages-1181404518-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n<section class=\"more-topics alignfull has-grey-light-background-color wp-block-sage-post-topics\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col col-12 col-lg-4\">\n\t\t\t\t<h3 class=\"more-topics__title h2\">Browse more topics from this article<\/h3>\n\t\t\t<\/div>\n\t\t\t<div class=\"col col-12 col-lg-8\">\n\t\t\t\t<ul class=\"post-tags__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/artificial-intelligence\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tAI\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/business-intelligence\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tbusiness intelligence\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/business-management\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tbusiness management\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/data-analysis\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tdata analysis\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/financial-insights\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tfinancial insights\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/making-financial-decisions\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tmaking financial decisions\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/news-insights\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tnews insights\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/en-za\/blog\/tag\/staying-competitive\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tstaying competitive\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"alignfull wp-block-sage-related-posts\">\n\t<section class=\"related-posts card-grid has-dark-background-color\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--featured h1\">Explore more wisdom<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"row related-posts__featured\">\n\t\t\t\t<div class=\"col card-grid__item\">\n\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-0 post-74360 post type-post status-publish format-standard has-post-thumbnail hentry category-money-matters category-strategy-legal-operations tag-accountants tag-business-intelligence tag-profit-loss tag-staying-competitive tag-trending-topics business_type-small-business business_type-medium-business business_type-accountants card-post--is-clickable\"\n>\n\t<div class=\"card-post__media-wrapper\">\n\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1214\" height=\"810\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2025\/08\/Mar2025_Construction-Commerical_0777-1214x810.jpeg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2025\/08\/Mar2025_Construction-Commerical_0777-684x384.jpeg 684w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2025\/08\/Mar2025_Construction-Commerical_0777-768x512.jpeg 768w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2025\/08\/Mar2025_Construction-Commerical_0777-1214x810.jpeg 1214w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"card-post__content\">\n\t\t\t\t\t<div class=\"card-post__label\">Recommended<\/div>\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-06-25T12:53:32+02:00\">June 25, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">12 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h3\">\n\t\t\t\t\t\t\t<a\n\t\t\t\t\tclass=\"card-post__title-link\"\n\t\t\t\t\thref=\"https:\/\/www.sage.com\/en-za\/blog\/what-is-markup-percentage\/\"\n\t\t\t\t>\n\t\t\t\n\t\t\tMarkup calculator: how to calculate markup\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\n\t\t\n\t\t\t\t\t<p class=\"card-post__description\">\n\t\t\t\tUse this markup calculator to work out a selling price, cost price, or markup percentage. You will also learn how markup works, how it differs from margin, and how to use it to set prices for your business.\t\t\t<\/p>\n\t\t\n\t\t\t<\/div>\n\n\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"row related-posts__non-featured\">\n\t\t\t\t<div class=\"col col-12\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--more h4\">More on this Topic<\/h2>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-1 post-76381 post type-post status-publish format-standard has-post-thumbnail hentry category-people-leadership category-technology-innovation tag-artificial-intelligence tag-business-management tag-hr-payroll tag-trending-topics business_type-small-business business_type-medium-business\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-za\/blog\/what-is-ai-in-hr\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2026\/06\/Ai-in-HR-infographic-image-684x384.jpg\" class=\"card-post__image\" alt=\"A woman stands in front of the Sage glowline with a black background.\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2026\/06\/Ai-in-HR-infographic-image-684x384.jpg 684w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2026\/06\/Ai-in-HR-infographic-image-768x432.jpg 768w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2026\/06\/Ai-in-HR-infographic-image-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-06-23T13:19:28+02:00\">June 23, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">11 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tWhat is AI in HR and how can you use it responsibly?\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-2 post-76358 post type-post status-publish format-standard has-post-thumbnail hentry category-money-matters category-strategy-legal-operations tag-accountants tag-audit tag-bookkeeping tag-business-intelligence tag-profit-loss business_type-small-business business_type-medium-business business_type-accountants\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-za\/blog\/accounts-payable-reports-guide\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/07\/resize-1675x1275-38-684x384.jpg\" class=\"card-post__image\" alt=\"Two businesswomen looking at report on tablet\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/07\/resize-1675x1275-38-684x384.jpg 684w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/07\/resize-1675x1275-38-768x585.jpg 768w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/07\/resize-1675x1275-38-1064x810.jpg 1064w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-06-04T12:39:10+02:00\">June 4, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">10 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tThe ultimate guide to accounts payable reports and reporting\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-3 post-76331 post type-post status-publish format-standard has-post-thumbnail hentry category-money-matters category-trends-insights tag-accountants tag-audit tag-bookkeeping tag-business-intelligence tag-business-management tag-profit-loss tag-staying-competitive tag-tax business_type-small-business business_type-medium-business business_type-accountants\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-za\/blog\/accounts-payable-process\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/04\/GettyImages-175138802_super-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/04\/GettyImages-175138802_super-684x384.jpg 684w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/04\/GettyImages-175138802_super-768x585.jpg 768w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2019\/04\/GettyImages-175138802_super-1064x810.jpg 1064w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-06-04T11:51:14+02:00\">June 4, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">8 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tWhat is the accounts payable process? Steps, workflow and how to improve it\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-4 post-76286 post type-post status-publish format-standard has-post-thumbnail hentry category-money-matters category-trends-insights tag-accountants tag-bookkeeping tag-business-intelligence tag-data-analysis tag-financial-insights tag-making-financial-decisions tag-profit-loss tag-trending-topics business_type-small-business business_type-medium-business business_type-accountants\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/en-za\/blog\/accounts-payable-reconciliation\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2021\/11\/HR-and-Payroll-image--684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2021\/11\/HR-and-Payroll-image--684x384.jpg 684w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2021\/11\/HR-and-Payroll-image--768x513.jpg 768w, https:\/\/www.sage.com\/en-za\/blog\/wp-content\/uploads\/sites\/9\/2021\/11\/HR-and-Payroll-image--1213x810.jpg 1213w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-05-22T12:28:04+02:00\">May 22, 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">9 min read<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tThe ultimate guide to accounts payable reconciliation\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Move beyond AI hype to real results with five proven steps to implement AI tools that actually save time and money with no technical expertise 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