2-factor authentication (2FA) is essential to keeping your data safe. Learn how to improve cyber security, make sure you can log in securely to Sage products, and get set up in 6 simple steps.
Need support with 2FA set up? Follow these simple steps.
Need support with 2FA log in? Contact support.
It’s a simple way to protect your data from fraud and cyberattacks. 2-factor authentication adds extra security to your Sage account. Every time you log in, you’ll be given a 6-digit code to verify that it’s you.
You can choose from 3 different methods. This verifies that users are who they say they are when logging into Sage products, helping to prevent fraudulent sign-in attempts.
SMS text : the code is sent to your mobile device.
Phone: the code is sent via voice to a your mobile device or landline (depending on the number you have provided).
Step 1: Once you have decided how you want to receive your code (authenticator app, or text or phone), keep your phone/device close to you.
Step 2: Go to https://account.sso.sage.com/set-up-mfa to log into Account Management.
Step 3: Select 2-factor authentication and click send email to get the set-up link.
Step 4: Scan the QR code from the authenticator app or enter a phone number to get a 6-digit code.
Step 5: Enter the 6-digit code and continue.
Step 6: Save the recovery code somewhere safe.
We recommend adding a secondary phone number or email address in case you are unable to access the device used for 2FA set-up. You will be prompted to do so once 2FA set-up is complete.
2FA is available for all Sage products and services that use Sage ID for account login. This includes, but is not limited to, cloud products such as Sage Accounting, Sage Payroll, and Sage HR (via single sign-on/SSO) and connected services such as Banking Services or Sage Drive.
Sage will be automatically enabling and mandating 2FA for users who log in directly to Sage products soon.
Sage supports most third-party authenticator apps, including Microsoft Authenticator, Twilio Authy, and Google Authenticator.
You can download any of these apps from the App Store on iPhone or Google Play on Android devices. Or you can use the authenticator app from your desktop/tablet with browser plugin.
After initial set-up, the login process will have one added step requiring you to enter a 6-digit code provided via authenticator app, SMS text, or phone call to your device. It’s easy to flag a device as 'trusted', which will save the 2FA information for 30 days before requesting another code at login.
Once 2FA is set up, you will receive a recovery code. It’s really important that users save this recovery code somewhere safe and accessible. This code will be required if you ever need to login but don’t have your devices with you to retrieve the code.
No, a code can only be used once. A 6-digit code will expire after three to five minutes.
Get step-by-step instructions on how to get started from our team of experts or enrol now.
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