Users can choose from 3 ways to receive a one-time passcode (OTP). This will verify their details when they log into Sage products and help prevent fraudulent sign-in attempts:
Authenticator app: the most secure option, recommended by Sage – a time-based OTP is generated by an authenticator app downloaded to the user’s mobile device or desktop. See how this works.
SMS text: the OTP is sent to a user's mobile device
Phone: the OTP is sent via voice to a mobile or landline
Users can set up 2FA quickly and easily, whichever option they choose to use.
Step 1: Log in to your Sage product and go to the Account Management area
Step 2: Send an email from the 2FA section to get the set-up link
Step 3: Enter phone number or scan a QR code from the authenticator app to get a 6-digit code
Step 4: Enter the 6-digit code and continue
Step 5: Save the recovery code somewhere safe