{"id":396,"date":"2017-05-22T00:00:00","date_gmt":"2017-05-21T22:00:00","guid":{"rendered":"http:\/\/sage-new-clone.local\/fr-be\/blog\/?p=390"},"modified":"2025-10-28T14:40:08","modified_gmt":"2025-10-28T13:40:08","slug":"outils-aide-prise-de-decision","status":"publish","type":"post","link":"https:\/\/www.sage.com\/fr-be\/blog\/outils-aide-prise-de-decision\/","title":{"rendered":"Pilotage de l\u2019activit\u00e9 : quels outils d&rsquo;aide \u00e0 la prise de d\u00e9cision?"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-be\/blog\/category\/digitalisation-tendances\/\" class=\"entry-header__link\">Digitalisation &amp; Tendances<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tPilotage de l\u2019activit\u00e9 : quels outils d&rsquo;aide \u00e0 la prise de d\u00e9cision?\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2017-05-22T00:00:00+02:00\">mai 22, 2017<\/time><\/span><span class=\"reading-time\"> min de lecture<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Pilotage de l\u2019activit\u00e9 : quels outils d&rsquo;aide \u00e0 la prise de d\u00e9cision?\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/fr-be\/blog\/outils-aide-prise-de-decision\/\"\n\t\t\tdata-share-text=\"Veuillez lire cet article int\u00e9ressant\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Partager<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copier le lien<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copi\u00e9<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/fr-be\/blog\/author\/asavinwattanajantra\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2026\/03\/Asavin-350x350.jpg\" class=\"entry-author__image\" alt=\"\" srcset=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2026\/03\/Asavin-350x350.jpg 350w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2026\/03\/Asavin-768x768.jpg 768w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2026\/03\/Asavin-810x810.jpg 810w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2026\/03\/Asavin.jpg 1000w\" sizes=\"auto, (max-width: 40px) 100vw, 40px\" \/>\t\t\t\t<span class=\"entry-author__name\">Asavin Wattanajantra<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\n<p>Sur des march\u00e9s souvent ultra-concurrentiels, le pilotage de l&rsquo;activit\u00e9 est devenu une priorit\u00e9 pour les entreprises. Elles doivent savoir vers quels clients se tourner, sur quels produits innover, dans quelles activit\u00e9s se diversifier.<\/p>\n\n\n\n<p>Toute leur strat\u00e9gie de d\u00e9veloppement d\u00e9pend des r\u00e9ponses apport\u00e9es \u00e0 ces questions. <mark class=\"highlight-and-share\">Des outils de pilotage existent pour soutenir leur prise de d\u00e9cision.<\/mark> Cantonn\u00e9s au d\u00e9part \u00e0 la fonction <a href=\"https:\/\/www.sage.com\/fr-be\/produits\/sage-100-comptabilite\/\" target=\"_blank\" rel=\"noopener noreferrer\">comptable<\/a>, ils se sont progressivement appliqu\u00e9s \u00e0 la <a href=\"https:\/\/www.sage.com\/fr-be\/sage-business-cloud\/sage-x3\/solutions-complementaires\/sage-x3-connector\/\" target=\"_blank\" rel=\"noopener noreferrer\">Relation Client\u00e8le<\/a>, aux RH et \u00e0 la <a href=\"https:\/\/www.sage.com\/fr-be\/sage-business-cloud\/sage-x3\/secteurs\/distribution\/\" target=\"_blank\" rel=\"noopener noreferrer\">logistique<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-le-reporting\"><span class=\"h2\">Le reporting<\/span><\/h2>\n\n\n\n<p>Le reporting traditionnel, pratiqu\u00e9 par la majorit\u00e9 des entreprises, s&rsquo;est longtemps effectu\u00e9 \u00e0 l&rsquo;aide de seuls tableurs de type Excel. Il peut alors se r\u00e9v\u00e9ler chronophage et co\u00fbteux en ressources humaines. Son exploitation est parfois peu \u00e9vidente, car les possibilit\u00e9s de mise en forme graphique sont limit\u00e9es et le traitement des donn\u00e9es n\u00e9cessite une maitrise technique importante et rare.<\/p>\n\n\n\n<p>Des solutions logicielles compl\u00e9mentaires existent d\u00e9sormais. Conservant l&rsquo;environnement Excel, elles en renforcent les fonctions de r\u00e9cup\u00e9ration des donn\u00e9es : alimentation des tableaux Office, menus de validation, tableaux crois\u00e9s dynamiques\u2026<\/p>\n\n\n\n<p>Des manques sont \u00e9galement combl\u00e9s, avec la possibilit\u00e9 de r\u00e9aliser des visualisations graphiques de type jauge ou \u201cde niveau\u201d, notamment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-la-business-intelligence\"><span class=\"h2\">La Business Intelligence<\/span><\/h2>\n\n\n\n<p><mark class=\"highlight-and-share\">Apparue \u00e0 la fin des ann\u00e9es 1970, longtemps r\u00e9serv\u00e9e aux grands groupes, la <a href=\"https:\/\/www.sage.com\/fr-be\/blog\/avantages-bi-petites-pme\/\">Business Intelligence<\/a> \u2013 \u00e9galement appel\u00e9e \u201c<em>Informatique d\u00e9cisionnelle<\/em>\u201d \u2013 s&rsquo;est depuis largement d\u00e9mocratis\u00e9e.<\/mark><\/p>\n\n\n\n<p>Quel en est le principe ? Mettre en place une solution num\u00e9rique qui analyse, synth\u00e9tise et traite les donn\u00e9es produites par toutes les sources d&rsquo;information existant au sein de l&rsquo;entreprise ou presque. Outres les logiciels de gestion de la tr\u00e9sorerie, des RH et de la <a href=\"https:\/\/www.sage.com\/fr-be\/blog\/la-business-intelligence-au-service-de-la-production\/\">chaine logistique<\/a>, la BI exploite aussi les bases de donn\u00e9es clients ou fournisseurs, par exemple.<\/p>\n\n\n\n<p>La chaine de traitement est la suivante :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Extraction des donn\u00e9es<\/strong>, nombreuses et h\u00e9t\u00e9rog\u00e8nes dans leur format, via un ETL (<em>Extract-Transform-Load<\/em>). Ce dernier va les consolider, supprimer les \u00e9ventuels doublons et les transf\u00e9rer.<\/li>\n\n\n\n<li><strong>Stockage dans un \u201centrep\u00f4t\u201d<\/strong> (le fameux <em>data warehouse<\/em>).<\/li>\n\n\n\n<li><strong>Distribution sur requ\u00eate<\/strong>, avec possibilit\u00e9 de traitements complexes : pr\u00e9visions, analyses multidimensionnelles (par CA, type de client, type de produits&#8230;).<\/li>\n<\/ul>\n\n\n\n<p>La \u201cBusiness Intelligence\u201d peut aussi s&rsquo;externaliser, en mode cloud ou SaaS. Elle s&rsquo;appuie alors sur des technologies web pour une pr\u00e9sentation optimale (HTML5, interfaces graphiques JavaScript et AJAX).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trois-apports-concrets\"><span class=\"h2\">Trois apports concrets<\/span><\/h2>\n\n\n\n<p>Bien pens\u00e9s et bien utilis\u00e9s, ces deux outils de pilotage permettent d\u2019\u00e9tayer la prise de d\u00e9cision. Leur apport est sensible \u00e0 trois niveaux.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Les donn\u00e9es g\u00e9n\u00e9r\u00e9es par l&rsquo;entreprise sont exploit\u00e9es en temps r\u00e9el<\/strong>. L&rsquo;analyse de la situation de l&rsquo;entreprise (budget, pr\u00e9visions, commandes\u2026) est pr\u00e9cise. Il est possible de transmettre aux d\u00e9cideurs (CEO, direction commerciale\u2026) des informations \u00e0 jour, au moment \u201ct\u201d. En termes de pr\u00e9visions ou de n\u00e9gociations, cette fiabilit\u00e9 est un atout majeur.<\/li>\n\n\n\n<li><strong>Les indicateurs sont fournis sous des formats conviviaux<\/strong> : tableaux de bord, graphiques, rapports d&rsquo;une interpr\u00e9tation ais\u00e9e et intuitive. Ils sont interactifs et, surtout, accessibles \u00e0 l&rsquo;ext\u00e9rieur de l&rsquo;entreprise ou en d\u00e9placement (depuis une tablette ou un smartphone).<\/li>\n\n\n\n<li><strong>Partageables, <a href=\"https:\/\/www.sage.com\/fr-be\/produits\/sage-bi-reporting\/\">BI et outils de reporting<\/a> favorisent le travail collaboratif, en mode projet<\/strong>. 70 % des entreprises mettant en place une solution de BI et du reporting d\u00e9veloppent des collaborations entre services, contre 21 % pour celles qui n&rsquo;en sont pas dot\u00e9es (source : Aberdeen Group, 2014). La remont\u00e9e de donn\u00e9es transversales se traduisant par une plus grande r\u00e9activit\u00e9 face aux demandes des clients, ou encore par une plus grande s\u00e9curit\u00e9 dans la r\u00e9daction des devis.<\/li>\n<\/ol>\n\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Sage BOB logiciel comptabilit\u00e9<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"single-cta__description\">\n\t\t\t\t\t\t<p>Facilitez la gestion de votre comptabilit\u00e9 et de vos finances avec le logiciel Sage BOB, et analysez rapidement les performances de votre activit\u00e9 en g\u00e9n\u00e9rant des rapports.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.sage.com\/fr-be\/produits\/sage-bob\/\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"cta-id-421\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-button-location=\"cta_box\"\n\t\t\t\t\t\t\t\t\t\t\t>D\u00e9couvrez plus de Sage BOB<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1064\" height=\"810\" src=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2019\/04\/GettyImages-527626523_super-1064x810.jpg\" class=\"single-cta__image\" alt=\"Deux hommes dans un office regardent un \u00e9cran d&#039;ordinateur en souriant\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2019\/04\/GettyImages-527626523_super-1064x810.jpg 1064w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n<section class=\"more-topics alignfull has-grey-light-background-color wp-block-sage-post-topics\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col col-12 col-lg-4\">\n\t\t\t\t<h3 class=\"more-topics__title h2\">Parcourir plus de sujets depuis cet article<\/h3>\n\t\t\t<\/div>\n\t\t\t<div class=\"col col-12 col-lg-8\">\n\t\t\t\t<ul class=\"post-tags__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-be\/blog\/tag\/chaine-logistique\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tChaine logistique\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-be\/blog\/tag\/competitivite\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tComp\u00e9titivit\u00e9\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-be\/blog\/tag\/perspectives-financieres\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tPerspectives financi\u00e8res\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"alignfull wp-block-sage-related-posts\">\n\t<section class=\"related-posts card-grid has-dark-background-color\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--featured h1\">Explorez plus d\u2019articles enrichissants<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"row related-posts__featured\">\n\t\t\t\t<div class=\"col card-grid__item\">\n\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-0 post-950 post type-post status-publish format-standard has-post-thumbnail hentry category-digitalisation-tendances category-gestion-financiere category-legal-reglementation tag-comptabilite tag-facture-electronique tag-perspectives-financieres tag-reglementation business_type-artisan-et-petite-entreprise business_type-petite-et-moyenne-entreprise card-post--is-clickable\"\n>\n\t<div class=\"card-post__media-wrapper\">\n\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2022\/04\/GettyImages-1327127856-1440x810.jpg\" class=\"card-post__image\" alt=\"Des mains en train de taper sur un ordinateur portable, d&#039;une femme qui fait sa facture \u00e9lectronique.\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2022\/04\/GettyImages-1327127856-684x384.jpg 684w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2022\/04\/GettyImages-1327127856-768x432.jpg 768w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2022\/04\/GettyImages-1327127856-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"card-post__content\">\n\t\t\t\t\t<div class=\"card-post__label\">Recommand\u00e9<\/div>\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2025-03-20T01:20:00+01:00\">mars 20, 2025<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h3\">\n\t\t\t\t\t\t\t<a\n\t\t\t\t\tclass=\"card-post__title-link\"\n\t\t\t\t\thref=\"https:\/\/www.sage.com\/fr-be\/blog\/facture-electronique-que-doit-elle-contenir\/\"\n\t\t\t\t>\n\t\t\t\n\t\t\tFacture \u00e9lectronique : que doit-elle contenir ?\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\n\t\t\n\t\t\t\t\t<p class=\"card-post__description\">\n\t\t\t\tL\u2019arriv\u00e9e de la facture \u00e9lectronique est imminente ! La loi a \u00e9t\u00e9 publi\u00e9e au Moniteur le 20 f\u00e9vrier 2024, rendant l\u2019e-facture obligatoire entre entreprises \u00e0 partir de 2026. Int\u00e9grer l\u2019e-facturation au sein de votre entreprise pr\u00e9sente de nombreux avantages. Elle reprend \u00e9videmment les m\u00eames informations que la facture papier, mais vous propose bien d\u2019autres atouts ! Ce billet de blog vous explique la marche \u00e0 suivre pour passer correctement \u00e0 la facture \u00e9lectronique.\t\t\t<\/p>\n\t\t\n\t\t\t<\/div>\n\n\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"row related-posts__non-featured\">\n\t\t\t\t<div class=\"col col-12\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--more h4\">En savoir plus sur ce sujet<\/h2>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-1 post-1966 post type-post status-publish format-standard has-post-thumbnail hentry category-digitalisation-tendances tag-comptabilite tag-facture-electronique tag-perspectives-financieres tag-reglementation business_type-artisan-et-petite-entreprise business_type-petite-et-moyenne-entreprise business_type-expertise-comptable industry-services\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-be\/blog\/facture-electronique-le-futur-standard\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2023\/05\/reglementation-facture-electronique-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2023\/05\/reglementation-facture-electronique-684x384.jpg 684w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2023\/05\/reglementation-facture-electronique-768x580.jpg 768w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2023\/05\/reglementation-facture-electronique-1073x810.jpg 1073w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2025-02-24T01:24:00+01:00\">f\u00e9vrier 24, 2025<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tLa facture \u00e9lectronique devient la norme\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-2 post-3024 post type-post status-publish format-standard has-post-thumbnail hentry category-croissance-strategie-clients tag-competitivite tag-fidelisation tag-strategie-commerciale business_type-artisan-et-petite-entreprise business_type-petite-et-moyenne-entreprise business_type-expertise-comptable\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-be\/blog\/le-pouvoir-du-client-en-tant-quambassadeur\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/12\/2436-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/12\/2436-684x384.jpg 684w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/12\/2436-768x512.jpg 768w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/12\/2436-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2024-12-18T12:26:37+01:00\">d\u00e9cembre 18, 2024<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">11 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tLe pouvoir du client en tant qu\u2019ambassadeur\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-3 post-2975 post type-post status-publish format-standard has-post-thumbnail hentry category-management-rh tag-business-plan tag-chaine-logistique tag-cloud tag-erp tag-gestion-de-stock business_type-petite-et-moyenne-entreprise\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-be\/blog\/ce-que-vous-avez-toujours-voulu-savoir-a-propos-de-lenterprise-resource-planning\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/11\/2432-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/11\/2432-684x384.jpg 684w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/11\/2432-768x768.jpg 768w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/11\/2432-810x810.jpg 810w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2024-11-08T15:41:11+01:00\">novembre 8, 2024<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">22 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tCe que vous avez toujours voulu savoir \u00e0 propos de l\u2019Enterprise Resource Planning\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-4 post-2966 post type-post status-publish format-standard has-post-thumbnail hentry category-management-rh tag-business-plan tag-chaine-logistique tag-erp tag-gestion-de-stock business_type-petite-et-moyenne-entreprise industry-industrie\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-be\/blog\/la-rarete-quesaco-comment-peut-elle-affecter-votre-chaine-dapprovisionnement\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/10\/2433-684x384.jpg\" class=\"card-post__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/10\/2433-684x384.jpg 684w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/10\/2433-768x768.jpg 768w, https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2024\/10\/2433-810x810.jpg 810w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2024-10-24T08:05:02+02:00\">octobre 24, 2024<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">16 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tLa raret\u00e9, qu\u00e9saco\u00a0? Comment peut-elle affecter votre cha\u00eene d\u2019approvisionnement\u00a0?\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\t\t\t\tPilotage de l\u2019activit\u00e9 : quels outils d&rsquo;aide \u00e0 la d\u00e9cision?\t\t<\/p>\n","protected":false},"author":356,"featured_media":204,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"footnotes":""},"categories":[10],"tags":[169,198,209],"business_type":[16],"context":[],"industry":[],"persona":[24],"imagine_tag":[131,118,132,117,153,139],"coauthors":[226],"class_list":["post-396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalisation-tendances","tag-chaine-logistique","tag-competitivite","tag-perspectives-financieres","business_type-petite-et-moyenne-entreprise"],"sage_meta":{"region":"fr-be","author_name":"Asavin Wattanajantra","featured_image":"https:\/\/www.sage.com\/fr-be\/blog\/wp-content\/uploads\/sites\/20\/2019\/04\/GettyImages-536907925_super.jpg","imagine_tags":{"131":"Business Intelligence","118":"Business management","132":"Cloud","117":"Comptabilit\u00e9","153":"Logistique (WMS)","139":"Ressources Humaines"}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice Belgique","distributor_original_site_url":"https:\/\/www.sage.com\/fr-be\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/posts\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/users\/356"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/comments?post=396"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/posts\/396\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/media\/204"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/media?parent=396"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/categories?post=396"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/tags?post=396"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/business_type?post=396"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/context?post=396"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/industry?post=396"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/persona?post=396"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/imagine_tag?post=396"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/fr-be\/blog\/api\/wp\/v2\/coauthors?post=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}