{"id":1094,"date":"2021-08-15T15:25:41","date_gmt":"2021-08-15T22:25:41","guid":{"rendered":"https:\/\/www.sage.com\/fr-ca\/blog\/?p=1094"},"modified":"2025-05-07T07:09:36","modified_gmt":"2025-05-07T14:09:36","slug":"guide-gratuit-penser-clients-avant-tout","status":"publish","type":"post","link":"https:\/\/www.sage.com\/fr-ca\/blog\/guide-gratuit-penser-clients-avant-tout\/","title":{"rendered":"Guide gratuit: Penser clients avant tout"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-ca\/blog\/category\/guides-et-modeles-gratuits\/\" class=\"entry-header__link\">Guides et mod\u00e8les gratuits<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tGuide gratuit: Penser clients avant tout\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col col-8 col-lg-4 entry-header__image\">\n\t\t\t<figure class=\"entry-header__thumbnail js-hero-section\">\n\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2022\/04\/GettyImages-601798869-1440x810.jpg\" class=\"entry-header__thumbnail-image\" alt=\"\" fetchpriority=\"high\" srcset=\"https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2022\/04\/GettyImages-601798869-1440x810.jpg 1440w, https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2022\/04\/GettyImages-601798869-768x432.jpg 768w, https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2022\/04\/GettyImages-601798869-684x384.jpg 684w, https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2022\/04\/GettyImages-601798869-1536x864.jpg 1536w, https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2022\/04\/GettyImages-601798869-2048x1152.jpg 2048w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>\t\t\t<\/figure>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \">Publi\u00e9 le <time class=\"entry-date published\" datetime=\"2021-08-15T15:25:41-07:00\">15 ao\u00fbt, 2021<\/time><\/span><span class=\"reading-time\"> min de lecture<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Guide gratuit: Penser clients avant tout\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/fr-ca\/blog\/guide-gratuit-penser-clients-avant-tout\/\"\n\t\t\tdata-share-text=\"Veuillez lire cet article int\u00e9ressant\"\n\t\t>\n\t\t\t<span class=\"social-share-button__icon social-share-button__icon--share\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-icon\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 1024 1024\"><path d=\"M768 106.5q-62 0-105.5 44t-43.5 105q0 10 2.5 18.5a268 268 0 0 1 4.5 17.5l-256 128q-21-26-50-41.5t-64-15.5q-62 0-105.5 44t-43.5 105q0 62 43.5 106t105.5 44q35 0 64-16t50-41l256 128q-2 9-4.5 17.5t-2.5 17.5q0 62 43.5 106t105.5 44 105.5-44 43.5-106q0-61-43.5-105t-105.5-44q-35 0-64 15.5t-50 41.5l-256-128q2-9 4.5-17.5t2.5-18.5q0-9-2.5-17.5a268 268 0 0 1-4.5-17.5l256-128q21 25 50 41t64 16q62 0 105.5-44t43.5-106q0-61-43.5-105t-105.5-44m0 64q36 0 60.5 25t24.5 60q0 36-24.5 61t-60.5 25-60.5-25-24.5-61q0-35 24.5-60t60.5-25m-512 256q36 0 60.5 25t24.5 60q0 36-24.5 61t-60.5 25-60.5-25-24.5-61q0-35 24.5-60t60.5-25m512 256q36 0 60.5 25t24.5 60q0 36-24.5 61t-60.5 25-60.5-25-24.5-61q0-35 24.5-60t60.5-25\" \/><\/svg>\t\t\t<\/span>\n\t\t\t<span class=\"social-share-button__icon social-share-button__icon--copy\" hidden>\n\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-icon\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewbox=\"0 0 1024 1024\"><path d=\"M698 85.5q-45 0-88.5 17.5T531 154.5l-430 431q-3 2-4.5 4.5t-3.5 5.5q-1 3-1.5 6t-.5 6q0 4 .5 7t1.5 6 3 5.5a54 54 0 0 0 4 4.5q3 3 5.5 4.5t5.5 2.5q3 2 6 2.5t6 .5 6.5-1 6.5-2 5.5-3a54 54 0 0 0 4.5-4l430-431q51-50 122-50t121 50q51 51 51 122t-51 121l-406 406q-26 27-62.5 27t-63.5-27q-26-26-26-62.5t26-62.5l328-328q3-2 4.5-4.5t3.5-5.5q1-3 1.5-6t.5-6q0-4-.5-7t-1.5-6-3-5.5a54 54 0 0 0-4-4.5q-3-3-5.5-4.5t-5.5-2.5q-3-2-6-2.5t-6-.5-6.5 1-6.5 2-5.5 3a54 54 0 0 0-4.5 4l-328 328q-44 44-44 107.5t44 108.5q45 44 108.5 44t107.5-44l406-407q35-34 52-77 17-44 17-89t-17-89q-17-43-52-78-34-34-77.5-51.5T698 85.5\" \/><\/svg>\t\t\t<\/span>\n\t\t\t<span class=\"social-share-button__share-label\">Partager<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copier le lien<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copi\u00e9<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/fr-ca\/blog\/author\/owen\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2019\/04\/Owen_sage-advice-002-350x350.jpg\" class=\"entry-author__image\" alt=\"\" srcset=\"https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2019\/04\/Owen_sage-advice-002-350x350.jpg 350w, https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2019\/04\/Owen_sage-advice-002.jpg 512w\" sizes=\"auto, (max-width: 40px) 100vw, 40px\" \/>\t\t\t\t<span class=\"entry-author__name\">Owen Sweeney<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\nIl y a certaines choses plus troublantes que d&rsquo;\u00eatre en affaires, et r\u00e9aliser que le monde \u00e9volue, mais que vous ne parvenez pas \u00e0 suivre le rythme. C&rsquo;est pourtant la situation de nombreux cabinets comptables, m\u00eame ceux qui sont par ailleurs en bonne sant\u00e9.\r\nLes besoins et attentes des clients sont \u00e0 l&rsquo;origine de ce changement. Ce ph\u00e9nom\u00e8ne \u00e9tait d\u00e9j\u00e0 en branle dans les ann\u00e9es pr\u00e9c\u00e9dant 2020, mais la perturbation du coronavirus a appuy\u00e9 \u00e0 fond sur l&rsquo;acc\u00e9l\u00e9rateur. Bon nombre de cabinets doivent se moderniser et s\u2019adapter en un temps record.\u00a0 Voici la nouvelle norme! Votre cabinet peut-il s\u2019adapter et r\u00e9pondre aux besoins des clients?\r\n\r\nT\u00e9l\u00e9chargez votre guide gratuit et soyez pr\u00eat pour la nouvelle \u00e8re du comptable.\r\n\r\n<div class=\"single-cta\">\n\t<a\n\t\tclass=\"button button--primary \"\n\t\trole=\"button\"\n\t\tdata-button-location=\"content_area\"\n\t\thref=\"#\"\n\t> T\u00e9l\u00e9chargez le guide gratuit <\/a>\n<\/div>\n \n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner on-scroll-highlight__target\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Guide gratuit: Penser clients avant tout<\/h2>\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-88aefc24-efcb-410a-9a81-2fabf2bee62f\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Obtenez votre guide gratuit<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1064\" height=\"810\" src=\"https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2019\/04\/GettyImages-566357525_super-1064x810.jpg\" class=\"single-cta__image\" alt=\"Un homme qui travaille avec une tablette et un ordinateur\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2019\/04\/GettyImages-566357525_super-1064x810.jpg 1064w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Il y a certaines choses plus troublantes que d&rsquo;\u00eatre en affaires, et r\u00e9aliser que le monde \u00e9volue, mais que vous ne parvenez pas \u00e0 suivre le rythme. C&rsquo;est pourtant la situation de nombreux cabinets comptables, m\u00eame ceux qui sont par ailleurs en bonne sant\u00e9. Les besoins et attentes des clients sont \u00e0 l&rsquo;origine de ce [&hellip;]<\/p>\n","protected":false},"author":737,"featured_media":1529,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_is_cornerstone":"","_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"","_yoast_wpseo_opengraph-image-id":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","_yoast_wpseo_twitter-image":"","_yoast_wpseo_twitter-image-id":"","_yoast_wpseo_schema_page_type":"","_yoast_wpseo_schema_article_type":"","_sage_video":false,"_yoast_wpseo_focuskeywords":"","_yoast_wpseo_keywordsynonyms":"","_yoast_wpseo_primary_category":"223","sage_membership_post_content_type":"","sage_membership_post_featured_video_id":"","sage_membership_post_video_type":"","sage_membership_post_featured_video_duration":"","post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"_pwl_sage_podcast_buzzsprout_src":"","footnotes":""},"categories":[223],"tags":[],"business_type":[13],"lilypad":[],"context":[],"industry":[],"persona":[],"imagine_tag":[],"coauthors":[271],"class_list":["post-1094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides-et-modeles-gratuits","business_type-comptable"],"sage_meta":{"region":"fr-ca","author_name":"Owen Sweeney","featured_image":"https:\/\/www.sage.com\/fr-ca\/blog\/wp-content\/uploads\/sites\/16\/2022\/04\/GettyImages-601798869.jpg","imagine_tags":[]},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice Canada Fran\u00e7ais","distributor_original_site_url":"https:\/\/www.sage.com\/fr-ca\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/posts\/1094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/users\/737"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/comments?post=1094"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/posts\/1094\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/media\/1529"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/media?parent=1094"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/categories?post=1094"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/tags?post=1094"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/business_type?post=1094"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/lilypad?post=1094"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/context?post=1094"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/industry?post=1094"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/persona?post=1094"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/imagine_tag?post=1094"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/fr-ca\/blog\/api\/wp\/v2\/coauthors?post=1094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}