{"id":11659,"date":"2023-04-03T11:27:45","date_gmt":"2023-04-03T09:27:45","guid":{"rendered":"https:\/\/www.sage.com\/fr-fr\/blog\/?p=11659"},"modified":"2025-05-07T15:34:17","modified_gmt":"2025-05-07T13:34:17","slug":"commerces-dematerialisation-tickets-caisses","status":"publish","type":"post","link":"https:\/\/www.sage.com\/fr-fr\/blog\/commerces-dematerialisation-tickets-caisses\/","title":{"rendered":"Commerce : \u00eates-vous pr\u00eat pour la d\u00e9mat\u00e9rialisation du ticket de caisse ?"},"content":{"rendered":"<header class=\"entry-header has-dark-background-color entry-header--has-illustration entry-header--has-illustration--generic\">\n\t<div class=\"container\">\n\t\t<div class=\"entry-header__row row align-center\">\n\t\t\t<div class=\"col col-lg-7 col-xlg-6 entry-header__content\">\n\t\t\t\t\t\t\t<div class=\"component component-single-header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"entry-header__misc text--subtitle text--uppercase text--small\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-fr\/blog\/categorie\/digitalisation-et-tendances\/\" class=\"entry-header__link\">Digitalisation &amp; Tendances<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"entry-title-wrapper\">\n\t\t\t\t\t<h1 class=\"entry-title\">\n\t\t\t\t\t\tCommerce : \u00eates-vous pr\u00eat pour la d\u00e9mat\u00e9rialisation du ticket de caisse ?\t\t\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<p class=\"entry-header__description\">\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"single-post-details container\">\n\t\t<div class=\"col\">\n\t\t\t<span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2023-04-03T11:27:45+02:00\">3 avril 2023<\/time><\/span><span class=\"reading-time\"> min de lecture<\/span>\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tclass=\"social-share-button button button--icon button--secondary js-social-share-button\"\n\t\t\tdata-share-title=\"Commerce : \u00eates-vous pr\u00eat pour la d\u00e9mat\u00e9rialisation du ticket de caisse ?\"\n\t\t\tdata-share-url=\"https:\/\/www.sage.com\/fr-fr\/blog\/commerces-dematerialisation-tickets-caisses\/\"\n\t\t\tdata-share-text=\"Veuillez lire cet article int\u00e9ressant\"\n\t\t>\n\t\t\t<span class=\"social-share-button__share-label\">Partager<\/span>\n\t\t\t<span class=\"social-share-button__copy-label\" hidden>Copier le lien<\/span>\n\t\t\t<span class=\"social-share-button__copy-tooltip\" aria-hidden=\"true\" hidden>Copi\u00e9<\/span>\n\t\t<\/button>\n\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/header>\n\n\n<div class=\"wp-block-post-author has-dark-background-color alignfull\">\n\t<div class=\"container\">\n\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<div class=\"co-authors\">\n\t\t\t\t\t\n\t\t<div class=\"entry-author-wrapper\">\n\t\t\t<a class=\"entry-author\" href=\"https:\/\/www.sage.com\/fr-fr\/blog\/author\/cedric-suire\/\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2018\/10\/Suire-Cedric_350x350.jpg\" class=\"entry-author__image\" alt=\"\" \/>\t\t\t\t<span class=\"entry-author__name\">C\u00e9dric Suire<\/span>\n\t\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p class=\"\"><em>C\u2019est act\u00e9 : d\u00e8s 2023, les commerces ne pourront plus imprimer automatiquement les tickets de caisse. Heureusement, la d\u00e9mat\u00e9rialisation vous permet de vous conformer \u00e0 ce nouveau cadre, tout en b\u00e9n\u00e9ficiant de nouvelles opportunit\u00e9s d\u2019activit\u00e9. Mais pour cela, faut-il encore s\u2019y pr\u00e9parer !<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Tickets de caisse : une impression syst\u00e9matique interdite d\u00e8s le 1<strong><sup>er<\/sup><\/strong> ao\u00fbt 2023<\/strong><\/h2>\n\n\n\n<p class=\"\">Comme l&rsquo;indique le <a href=\"https:\/\/www.legifrance.gouv.fr\/jorf\/id\/JORFTEXT000047387386\" target=\"_blank\" rel=\"noreferrer noopener\">d\u00e9cret n\u00b0 2023-237 du 31 mars 2023<\/a> modifiant le <a href=\"https:\/\/www.legifrance.gouv.fr\/loda\/id\/JORFTEXT000046737771\" target=\"_blank\" rel=\"noreferrer noopener\">d\u00e9cret n\u00b0 2022-1565 du 14 d\u00e9cembre 2022<\/a> relatif aux conditions et modalit\u00e9s d&rsquo;application de l&rsquo;article L. 541-15-10 de la <a href=\"https:\/\/www.legifrance.gouv.fr\/jorf\/id\/JORFTEXT000041553759\/\" target=\"_blank\" rel=\"noreferrer noopener\">loi n\u00b0 2020-105 du 10 f\u00e9vrier 2020<\/a> relative \u00e0 la lutte contre le gaspillage et \u00e0 l&rsquo;\u00e9conomie circulaire, dite <em>loi anti-gaspillage<\/em>, les commerces auront <strong>l&rsquo;interdiction d&rsquo;imprimer syst\u00e9matiquement les tickets de caisse \u00e0 partir du 1er ao\u00fbt 2023<\/strong>. \u00c0 travers cette mesure, les pouvoirs publics entendent :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>r\u00e9duire le gaspillage des ressources ;<\/li>\n\n\n\n<li>\u00e9viter que les consommateurs ne soient en contact avec le bisph\u00e9nol A, une substance dangereuse pr\u00e9sente sur 90 % des tickets <sup>(1)<\/sup> ;<\/li>\n\n\n\n<li>encourager le <a href=\"https:\/\/www.sage.com\/fr-fr\/produits\/clictill\/\">d\u00e9veloppement d&rsquo;alternatives num\u00e9riques<\/a>, plus durables et moins polluantes.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><strong>10 000 rouleaux de papiers par an<\/strong> <br>sont utilis\u00e9s en moyenne par hypermarch\u00e9 pour l&rsquo;impression de tickets de caisse.<\/p><cite><em> La loi anti-gaspillage pour une \u00e9conomie circulaire &#8211; Minist\u00e8re de la Transition \u00e9cologique \u2013 2022<\/em><\/cite><\/blockquote><\/figure>\n\n\n\n<p class=\"\"><strong>Si vous \u00eates commer\u00e7ant, cette mesure vous impacte directement<\/strong> car elle concerne :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>les tickets de caisse ;<\/li>\n\n\n\n<li>les tickets de carte bancaire ;<\/li>\n\n\n\n<li>les tickets d\u00e9livr\u00e9s par les automates, dont les tickets de retrait ;<\/li>\n\n\n\n<li>les bons d&rsquo;achat ; <\/li>\n\n\n\n<li>les tickets promotionnels.<\/li>\n<\/ul>\n\n\n\n<p class=\"\"><strong>Bon \u00e0 savoir : <\/strong>vous aurez toujours la possibilit\u00e9 <strong>d&rsquo;imprimer automatiquement les tickets relatifs \u00e0 l&rsquo;achat de biens durables<\/strong>, comme les appareils \u00e9lectrom\u00e9nagers, les \u00e9quipements informatiques, les Smartphones ou encore les appareils de bricolage \u00e0 moteur (perceuse, ponceuse, etc.). <strong>Autre motif d\u2019exception<\/strong> : si le client en fait la demande expresse.<\/p>\n\n\n\n<p class=\"\"><div class=\"single-cta\">\n\t<a\n\t\tclass=\"button button--primary gate-426deb70-43fe-4c3e-9bd6-5c4b1ac63b8f\"\n\t\trole=\"button\"\n\t\tdata-button-location=\"content_area\"\n\t\thref=\"#gate-426deb70-43fe-4c3e-9bd6-5c4b1ac63b8f\"\n\t>T\u00e9l\u00e9chargez le livre blanc \u00ab\u00a0Sage Active comptabilit\u00e9 : de la simple tenue automatis\u00e9e au pilotage avanc\u00e9\u00a0\u00bb<\/a>\n<\/div>\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comment d\u00e9mat\u00e9rialiser le ticket de caisse ?<\/strong><\/h2>\n\n\n\n<p class=\"\">Deux solutions sont disponibles.<\/p>\n\n\n\n<p class=\"\"><strong>Tout d\u2019abord, l\u2019envoi par <a href=\"https:\/\/www.sage.com\/fr-fr\/produits\/clictill\/\">support d\u00e9mat\u00e9rialis\u00e9<\/a><\/strong>. Cela consiste \u00e0 proposer \u00e0 vos clients la transmission des tickets et factures par e-mail voire par SMS. Pour cela, il faut cependant que le client accepte de vous communiquer syst\u00e9matiquement ces informations, ce qui peut \u00eatre chronophage et contraignant dans le cadre du RGPD (r\u00e8glement europ\u00e9en sur la protection des donn\u00e9es).<\/p>\n\n\n\n<p class=\"\"><strong>Autre solution, la cr\u00e9ation d\u2019un historique digital<\/strong> : vous proposez \u00e0 vos clients de centraliser l&rsquo;ensemble de leurs tickets au sein de leur compte client, consultable sur Internet ou <em>via<\/em> une application mobile. Lors du passage en caisse, ils peuvent \u00eatre identifi\u00e9s gr\u00e2ce \u00e0 leur carte de fid\u00e9lit\u00e9 (physique ou sur Smartphone) ou en communiquant un \u00e9l\u00e9ment d\u2019identification (e-mail, num\u00e9ro de t\u00e9l\u00e9phone, nom et pr\u00e9nom, etc.).<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><strong>40 % des clients<\/strong><br>refusent l&rsquo;impression de leur ticket de caisse papier lorsqu&rsquo;on leur propose, selon une \u00e9tude men\u00e9e dans plusieurs magasins pilotes Syst\u00e8me U.<\/p><cite><em>Tickets de caisse papier : le d\u00e9but de la fin ? &#8211; 60 Millions de Consommateurs &#8211; 2021<\/em><\/cite><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Le ticket d\u00e9mat\u00e9rialis\u00e9 : une opportunit\u00e9 pour votre relation client<\/strong><\/h2>\n\n\n\n<p class=\"\">Pour les commerces, il est essentiel de se pr\u00e9parer d\u00e8s maintenant \u00e0 la fin de l\u2019impression syst\u00e9matique du ticket de caisse. Le principal d\u00e9fi ? <strong>Faire \u00e9voluer le <a href=\"https:\/\/www.sage.com\/fr-fr\/produits\/clictill\/\">logiciel de caisse <\/a>pour g\u00e9rer les diff\u00e9rentes alternatives possibles<\/strong> (impression si demand\u00e9e par le client, envoi par e-mail, identification du client, etc.).<\/p>\n\n\n\n<p class=\"\">Bien qu\u2019elle puisse sembler contraignante, <strong>la d\u00e9mat\u00e9rialisation des tickets peut \u00eatre b\u00e9n\u00e9fique<\/strong> pour votre activit\u00e9 et plus sp\u00e9cifiquement pour votre relation client. Trois b\u00e9n\u00e9fices sont \u00e0 l\u2019horizon.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Une meilleure connaissance client <\/strong>: quelle que soit la solution retenue (envoi par e-mail, historique en ligne, etc.), la d\u00e9mat\u00e9rialisation permet de collecter davantage d&rsquo;informations sur les consommateurs (e-mail, habitudes d&rsquo;achat, panier moyen, fr\u00e9quence, etc.). Vous disposez ainsi d&rsquo;une meilleure connaissance client, vous permettant de personnaliser votre relation et vos actions (promotions cibl\u00e9es, soldes priv\u00e9es, invitations, etc.).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Une fid\u00e9lisation renforc\u00e9e<\/strong> : pour \u00e9viter de communiquer des informations personnelles \u00e0 chaque passage en caisse, vos clients seront incit\u00e9s \u00e0 se cr\u00e9er une carte de fid\u00e9lit\u00e9 et un compte client, vous offrant les leviers pour am\u00e9liorer la r\u00e9tention client et la gestion d&rsquo;un programme de fid\u00e9lit\u00e9.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Une satisfaction client am\u00e9lior\u00e9e <\/strong>: la d\u00e9mat\u00e9rialisation r\u00e9pond aux attentes des consommateurs car ils sont de plus en plus nombreux \u00e0 ne plus souhaiter recevoir leurs tickets papiers. Elle leur permet aussi de retrouver leurs preuves d&rsquo;achat plus facilement, <em>via<\/em> leur bo\u00eete mail ou leur compte client. Il est ainsi plus simple de suivre ses achats, mais aussi d&rsquo;effectuer des retours.<\/li>\n<\/ul>\n\n\n\n<p class=\"\">Effective d\u00e8s janvier 2023, la d\u00e9mat\u00e9rialisation des tickets de caisse peut \u00eatre anticip\u00e9e et accompagn\u00e9e d\u00e8s \u00e0 pr\u00e9sent : pour s\u2019\u00e9quiper, s\u2019y pr\u00e9parer et favoriser les opportunit\u00e9s pouvant \u00eatre associ\u00e9es \u00e0 ce geste environnemental au c\u0153ur de l\u2019exp\u00e9rience client.<\/p>\n\n\n\n<p class=\"\"><em>(1) Comment transformer la fin du ticket de caisse en 2023 en opportunit\u00e9 pour votre commerce ? &#8211; France Num &#8211; 2022<\/em><\/p>\n\n\n\n<p class=\"\"><em>Article initialement publi\u00e9 le 06\/10\/2022. Derni\u00e8re mise \u00e0 jour le 03\/04\/202<\/em>3<\/p>\n \n<div class=\"single-cta gated-content\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Sage Active comptabilit\u00e9 : de la simple tenue automatis\u00e9e au pilotage avanc\u00e9<\/h2>\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-426deb70-43fe-4c3e-9bd6-5c4b1ac63b8f\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>T\u00e9l\u00e9chargez le livre blanc<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1215\" height=\"810\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/01\/PhotoSageActiveCompta-1215x810.jpg\" class=\"single-cta__image\" alt=\"Sage Active comptabilit\u00e9 : De la simple tenue automatis\u00e9e au pilotage avanc\u00e9\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/01\/PhotoSageActiveCompta-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"single-cta\">\n\t<div class=\"single-cta__positioner\">\n\t\t<div class=\"single-cta__wrapper has-dark-background-color\">\n\t\t\t<div class=\"single-cta__content\">\n\t\t\t\t\t\t\t\t<h2 class=\"single-cta__title h3\">Inscrivez-vous \u00e0 la e-newsletter mensuelle<\/h2>\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"#gate-a947ade1-e692-455f-94ce-a275d72a9a11\"\n\t\t\t\t\t\tclass=\"single-cta__button button button--primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>Je m&#039;abonne<\/a>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"779\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2021\/05\/spreadsheets-1024x779-1.jpg\" class=\"single-cta__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2021\/05\/spreadsheets-1024x779-1.jpg 1024w\" sizes=\"auto, (min-width: 48em) 33vw, 100vw\" \/>\t\t\t<\/div>\n<\/div>\n\n<section class=\"more-topics alignfull has-grey-light-background-color wp-block-sage-post-topics\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col col-12 col-lg-4\">\n\t\t\t\t<h3 class=\"more-topics__title h2\">Parcourir plus de sujets depuis cet article<\/h3>\n\t\t\t<\/div>\n\t\t\t<div class=\"col col-12 col-lg-8\">\n\t\t\t\t<ul class=\"post-tags__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-fr\/blog\/tag\/crm\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tCRM &#8211; Relation Client\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"post-tags__item\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.sage.com\/fr-fr\/blog\/tag\/ia-digitalisation\/\" class=\"post-tags__link button button--secondary\">\n\t\t\t\t\t\t\t\tIA-Digitalisation\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<div class=\"alignfull wp-block-sage-related-posts\">\n\t<section class=\"related-posts card-grid has-dark-background-color\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--featured h1\">Explorez plus d&#039;articles<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"row related-posts__featured\">\n\t\t\t\t<div class=\"col card-grid__item\">\n\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-0 post-29783 post type-post status-publish format-standard has-post-thumbnail hentry category-guides-et-modeles-gratuits tag-facture-electronique tag-ia-digitalisation business_type-artisans-et-petites-entreprises business_type-petites-et-moyennes-entreprises industry-services card-post--is-clickable\"\n>\n\t<div class=\"card-post__media-wrapper\">\n\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2022\/04\/GettyImages-1297061487-1440x810.jpg\" class=\"card-post__image\" alt=\"gestion financi\u00e8re restauration multisites\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2022\/04\/GettyImages-1297061487-684x384.jpg 684w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2022\/04\/GettyImages-1297061487-768x432.jpg 768w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2022\/04\/GettyImages-1297061487-1440x810.jpg 1440w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"card-post__content\">\n\t\t\t\t\t<div class=\"card-post__label\">Recommand\u00e9<\/div>\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t<svg role=\"presentation\" aria-hidden=\"true\" focusable=\"false\" width=\"24\" height=\"24\" class=\"card-post__meta-icon svg-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path d=\"M11.988 2.989a.75.75 0 0 0-.739.761v10.689l-1.72-1.72a.75.75 0 0 0-.957-.099.75.75 0 0 0-.315.776c.031.146.104.28.211.384l3 3a.75.75 0 0 0 1.06 0l3-3a.76.76 0 0 0 .231-.533.74.74 0 0 0-.22-.538q-.108-.106-.247-.164c-.139-.058-.191-.057-.291-.056s-.198.022-.29.061-.174.097-.243.169l-1.72 1.72V3.75a.76.76 0 0 0-.22-.541.76.76 0 0 0-.542-.22zM5.75 8.5C4.24 8.5 3 9.74 3 11.25v7C3 19.76 4.24 21 5.75 21h12.5c1.51 0 2.75-1.24 2.75-2.75v-7c0-1.51-1.24-2.75-2.75-2.75h-3a.76.76 0 0 0-.537.216.74.74 0 0 0-.223.535.76.76 0 0 0 .223.535.74.74 0 0 0 .537.216h3c.699 0 1.25.551 1.25 1.25v7a1.24 1.24 0 0 1-1.25 1.25H5.75a1.24 1.24 0 0 1-1.25-1.25v-7c0-.699.551-1.25 1.25-1.25h3a.76.76 0 0 0 .537-.216.74.74 0 0 0 .223-.535.76.76 0 0 0-.223-.535.75.75 0 0 0-.537-.216z\" \/><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-05-13T20:05:56+02:00\">13 mai 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">3 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h3\">\n\t\t\t\t\t\t\t<a\n\t\t\t\t\tclass=\"card-post__title-link\"\n\t\t\t\t\thref=\"https:\/\/www.sage.com\/fr-fr\/blog\/guide-gestion-financiere-restauration-multisites\/\"\n\t\t\t\t>\n\t\t\t\n\t\t\tGuide : Gestion financi\u00e8re restauteurs et traiteurs multisites\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\n\t\t\n\t\t\t\t\t<p class=\"card-post__description\">\n\t\t\t\tHausse des co\u00fbts, pression sur les marges, multi-sites, facture \u00e9lectronique\u2026 Les groupes de restauration doivent reprendre le contr\u00f4le de leur gestion financi\u00e8re. D\u00e9couvez notre guide&#8230;\t\t\t<\/p>\n\t\t\n\t\t\t<\/div>\n\n\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"row related-posts__non-featured\">\n\t\t\t\t<div class=\"col col-12\">\n\t\t\t\t\t<h2 class=\"related-posts__heading related-posts__heading--more h4\">En savoir plus sur ce sujet<\/h2>\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-1 post-29772 post type-post status-publish format-standard has-post-thumbnail hentry category-digitalisation-et-tendances tag-comptabilite tag-donnees tag-ia-digitalisation business_type-artisans-et-petites-entreprises business_type-petites-et-moyennes-entreprises business_type-expertise-comptable industry-btp industry-industrie industry-negoce industry-services\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-fr\/blog\/connectee-a-100-des-donnees-contextuelles-ia-universelle\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1397606538-684x384.jpg\" class=\"card-post__image\" alt=\"IA Sage donn\u00e9es contextuelles\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1397606538-684x384.jpg 684w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1397606538-768x512.jpg 768w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1397606538-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-05-13T18:44:37+02:00\">13 mai 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tConnect\u00e9e \u00e0 100 % des donn\u00e9es contextuelles\u00a0: vers une IA universelle\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-2 post-29718 post type-post status-publish format-standard has-post-thumbnail hentry category-legal-et-reglementation tag-comptabilite tag-facture-electronique tag-ia-digitalisation business_type-artisans-et-petites-entreprises business_type-petites-et-moyennes-entreprises business_type-expertise-comptable industry-btp industry-industrie industry-negoce industry-services\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-fr\/blog\/calendrier-facture-electronique\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1478370853-684x384.jpg\" class=\"card-post__image\" alt=\"Calendrier 2026-2027 de la facture \u00e9lectronique | Sage Advice France\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1478370853-684x384.jpg 684w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1478370853-768x512.jpg 768w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2023\/09\/GettyImages-1478370853-1215x810.jpg 1215w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-05-04T12:20:16+02:00\">4 mai 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tCalendrier de la facture \u00e9lectronique : dates \u00e0 retenir et obligations\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-3 post-29692 post type-post status-publish format-standard has-post-thumbnail hentry category-digitalisation-et-tendances tag-erp tag-facture-electronique tag-ia-digitalisation business_type-petites-et-moyennes-entreprises industry-industrie\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-fr\/blog\/plateforme-agreee-facture-electronique-industrie-impacts\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2024\/10\/BrandShoot-LND_June2024_Discrete-Mfg-Appliances_0814-684x384.jpg\" class=\"card-post__image\" alt=\"Utilisation d\u2019une plateforme agr\u00e9\u00e9e dans les secteurs industriels sp\u00e9cialis\u00e9s\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2024\/10\/BrandShoot-LND_June2024_Discrete-Mfg-Appliances_0814-684x384.jpg 684w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2024\/10\/BrandShoot-LND_June2024_Discrete-Mfg-Appliances_0814-768x512.jpg 768w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2024\/10\/BrandShoot-LND_June2024_Discrete-Mfg-Appliances_0814-1214x810.jpg 1214w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-04-30T10:00:00+02:00\">30 avril 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">4 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tPlateforme agr\u00e9\u00e9e : un choix structurant aux multiples impacts pour l\u2019industrie\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-6 col-lg-3 card-grid__item\">\n\t\t\t\t\t\t<article\n\t\tclass=\"card-post related-post related-post-4 post-29572 post type-post status-publish format-standard has-post-thumbnail hentry category-croissance-et-strategie-clients tag-btp-batiment tag-erp tag-ia-digitalisation business_type-petites-et-moyennes-entreprises industry-btp\"\n>\n\t\t\t<a\n\t\t\tclass=\"card-post__link\"\n\t\t\thref=\"https:\/\/www.sage.com\/fr-fr\/blog\/erp-btp-rentabilite-chantiers\/\"\n\t\t\t\t\t>\n\t\t\t<figure class=\"card-post__media\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"684\" height=\"384\" src=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2025\/08\/Mar2025_Construction-Commerical_0229-684x384.jpeg\" class=\"card-post__image\" alt=\"ERP BTP : comment am\u00e9liorer la rentabilit\u00e9 des chantiers ?\" loading=\"lazy\" srcset=\"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2025\/08\/Mar2025_Construction-Commerical_0229-684x384.jpeg 684w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2025\/08\/Mar2025_Construction-Commerical_0229-768x512.jpeg 768w, https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2025\/08\/Mar2025_Construction-Commerical_0229-1214x810.jpeg 1214w\" sizes=\"auto, (min-width: 48em) 250px, (min-width: 30em) 100vw, 100vw\" \/>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/figure>\n\n\t\t\n\t\t\t\t\t<div class=\"card-post__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"posted-on \"><time class=\"entry-date published\" datetime=\"2026-04-16T11:06:13+02:00\">16 avril 2026<\/time><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card-post__meta-text\"><span class=\"reading-time\">5 min de lecture<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<p class=\"card-post__title h5\">\n\t\t\tERP BTP : comment am\u00e9liorer la rentabilit\u00e9 des chantiers ?\t\t<\/p>\n\n\t\t\t<\/a>\n\t\n\t\n\t\t\n\t\n\t<\/article>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>C\u2019est act\u00e9 : d\u00e8s 2023, les commerces ne pourront plus imprimer automatiquement les tickets de caisse. Heureusement, la d\u00e9mat\u00e9rialisation vous permet de vous conformer \u00e0 ce nouveau cadre, tout en b\u00e9n\u00e9ficiant de nouvelles opportunit\u00e9s d\u2019activit\u00e9. Mais pour cela, faut-il encore s\u2019y pr\u00e9parer ! Tickets de caisse : une impression syst\u00e9matique interdite d\u00e8s le 1er ao\u00fbt [&hellip;]<\/p>\n","protected":false},"author":293,"featured_media":11104,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sage_video":false,"post_featured_image_hide":false,"sage_hide_published_date":false,"sage_hide_read_time":false,"sage_hide_share_buttons":false,"footnotes":""},"categories":[16],"tags":[180,224],"business_type":[8,9],"lilypad":[],"context":[],"industry":[25],"persona":[39,34,37],"imagine_tag":[],"coauthors":[924],"class_list":["post-11659","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalisation-et-tendances","tag-crm","tag-ia-digitalisation","business_type-artisans-et-petites-entreprises","business_type-petites-et-moyennes-entreprises","industry-negoce"],"sage_meta":{"region":"fr-fr","author_name":"C\u00e9dric Suire","featured_image":"https:\/\/www.sage.com\/fr-fr\/blog\/wp-content\/uploads\/sites\/4\/2022\/04\/GettyImages-1154469436.jpg","imagine_tags":[]},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Sage Advice France","distributor_original_site_url":"https:\/\/www.sage.com\/fr-fr\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/posts\/11659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/users\/293"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/comments?post=11659"}],"version-history":[{"count":0,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/posts\/11659\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/media\/11104"}],"wp:attachment":[{"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/media?parent=11659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/categories?post=11659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/tags?post=11659"},{"taxonomy":"business_type","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/business_type?post=11659"},{"taxonomy":"lilypad","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/lilypad?post=11659"},{"taxonomy":"context","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/context?post=11659"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/industry?post=11659"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/persona?post=11659"},{"taxonomy":"imagine_tag","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/imagine_tag?post=11659"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.sage.com\/fr-fr\/blog\/api\/wp\/v2\/coauthors?post=11659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}