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Sage Marketplace · Collab

Collab

One Contact CC: Next Generation Multimedia Contact Center available in the cloud or on premises
Collab is a European Multimedia Contact Center provider, fully based on IP architecture. Its portfolio includes: OneContact CCOneContact WFO, OneContact PBX.

Founded in 2003 by a team with a solid experience in the contact center business, Collab anticipated a technological revolution that disrupted the industry: 100% SIP based, without any PBX, for large-scaled organizations. With this strategy and R&D capabilities, Collab has gained customers and partners all over the world in key areas of Telecommunications, Banking, Healthcare and Government.
 
OneContact CC is a multimedia contact center solution, IP-based, offering a complete and integrated communications management for voice, video, email, instant messaging and social networks (Facebook and Twitter). Its architecture - 100% SIP standard - meets the need for a contact center more flexible, scalable and profitable.

OneContact integration with SAGE LIVE allows out of the box debt collection activities, fully integrated with multimedia channels (voice, email, chat, sms, social).

Contact: 

+351 210 927 840
[email protected]


  Tools, Tools, CRM CRM

  Ireland, Ireland, UK, UK, US US

  Sage Live Sage Live

 4/18/2016

 
For the Cloud version you only need Sage Live and a Wi-Fi connection. For on premises, OneContact CC can be installed in a Windows Server.
 



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