Removing Buying Friction: The AI + ERP-First eCommerce Advantage

See how commercebuild helps Sage 300 and Sage X3 businesses simplify online buying, reduce manual work, and deliver a seamless customer experience with AI-powered, ERP-first eCommerce.

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Removing Buying Friction: The AI + ERP-First eCommerce Advantage

Mark Buffa, CEO Buffa Distribution

As a distributor, we may be selling many of the same products as our competitors, so in order to differentiate ourselves, we have to be better. We have to be faster. With commercebuild, we can focus more resources on getting our orders out quickly and accurately

Increase Sales and Improve Customer Experiences

When customers can easily place orders, check inventory, access invoices, and manage their accounts online, your team spends less time handling routine requests and more time growing the business. Streamline online buying and create a seamless customer experience with commercebuild's AI-powered, ERP-first eCommerce platform.

24/7 Customer Self-Service

Give customers anytime access to pricing, inventory, orders, invoices, and account information.

Reduced Manual Order Processing

Eliminate duplicate data entry and automate routine ordering and customer service tasks.

Real-Time Sage Integration

Extend Sage pricing, inventory, and business rules directly into the online buying experience.

AI-powered eCommerce Management

Simplify site management, maintenance, and future growth with built-in AI capabilities.

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Upcoming Webinars

Removing Buying Friction: The AI + ERP-First eCommerce Advantage

Date: October 27, 2026 | 10:00am PT / 1:00pm ET

How easy is it for your customers to do business with you?

When customers have to call or email to place an order, request a quote, check pricing or inventory, track an order, or find an invoice, each interaction may seem small. Together, they can create friction for customers and significant repetitive work for your team.

Simply putting these processes online doesn't necessarily solve the problem. If your eCommerce experience is disconnected from Sage, inaccurate information, duplicate data entry, and disconnected processes can create a new set of challenges.

Join Sage and commercebuild on October 27, 2026 to see how Sage 300 and Sage X3 businesses can use ERP-first eCommerce to make buying easier while keeping Sage at the center of the business.

In this live session, you'll learn how to:

Reduce manual work associated with order entry, quoting, and routine customer requests
Give customers 24/7 self-service access to pricing, inventory, orders, invoices, and account information
Maintain accuracy by extending the customer-specific data and business logic already in Sage into the digital buying experience
Remove buying friction while continuing to support the B2B relationships that matter
Scale more efficiently without adding unnecessary operational complexity
Discover how AI-powered capabilities can make ERP-first eCommerce easier to manage, maintain, and extend

You'll also get a first look at Composer, the next generation of commercebuild, completely re-architected to make ERP-first eCommerce more modern, flexible, and easier to manage. With an advanced CMS, modern administration, AI-powered management and maintenance, and AI-powered extensions, Composer gives Sage businesses new ways to build, manage, and evolve their digital buying experience while keeping Sage at the center.

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On-Demand Webinars

B2B or Not to Be? What Modern B2B and B2C Buyers Expect and How ERP-First eCommerce Delivers

Many Sage customers need to support both B2B and B2C eCommerce from one ERP—but treating them the same often leads to complexity and disconnected systems. In this session, commercebuild will explain the key differences between B2B and B2C, why an ERP‑first approach simplifies hybrid commerce, and how we help Sage customers build scalable, integrated eCommerce—plus a short demo using commercebuild/WooCommerce/WordPress.

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Ready to make buying easier for your customers?

Schedule a call with your Sage account manager to see how commercebuild can help you reduce manual work, improve customer satisfaction, and streamline online ordering.

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