Support and Upgrades 

At Sage Pastel our dedicated Contact Centre is committed to the consistent support of our customers.

Product Support for Sage Evolution

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Sage Pastel Contact Centre

As South Africa’s preferred choice in accounting, ERP and business management software, Sage Pastel’s contact centre is committed and focused on providing you with all the support you need, when you need it. Our contact centre agents have been divided into various specialised teams to ensure that you get the help you need first time around. You can log a support call telephonically, via e-mail or online and a trained contact centre agent will be there to assist you.

Sage Pastel scooped the award for Best Help Desk in the World at the World Contact Centre Awards in Las Vegas during November 2013.

Whatever your support needs, let us be your partner in business, because at Sage Pastel we always go beyond accounting.


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Sage Pastel Business Care Licence

Sage Pastel Business Care Licence is available for Sage Pastel Xpress Start-Up, Sage Pastel Xpress, and Sage Pastel Partner Advantage for all of your accounting software support needs. As a priority customer with our Business Care Licence, you’ll ensure that your business runs smoothly by always having support and maintenance available for your business critical accounting system. Your business will also receive all the latest software updates and upgrades at no additional cost.

Sage Pastel Products
30 days FREE Sage Pastel Support
Business Care Licence Price*
within 30 days of Registration

Benefits of Sage Pastel Business Care Licence

Sage Pastel Xpress Start-Up Yes From R1,600
  • Unlimited telephonic support
  • Unlimited e-mail support
  • Free software upgrades
  • Free software updates
  • Regular electronic newsletters
  • Sage Pastel Intelligence magazines
  • Exclusive access to the Customer Zone on the Sage Pastel website
  • Exclusive offers and discounts for Sage Pastel Business Care Licence customers
Sage Pastel Xpress Yes From R1,999
Sage Pastel Partner N/A From R4,925

Click here to view the Sage Pastel Business Care Licence benefits.

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Sage Evolution Annual Renewal

Sage Evolution Accounting and all modules within the Sage Evolution range are subject to an annual renewal fee. This business model provides you with a number of important benefits including updates, upgrades, and first line telephonic and e-mail support. The compulsory annual renewal is payable on the anniversary date of registration of the application. It gives you peace of mind that you will always have the backup service, support and expertise you need.



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