Email support is available on [email protected] and we will respond within 24 hours. Please include your serial number/company, full name and contact details to ensure a timeous response.
Contact our Support Call Centre on +27 11 304 4300 during the operating hours listed below.
Alternatively, contact your Sage Pastel Payroll & HR Certified Installer directly.
Please note that our Support and Consulting operating hours are as follows:
Monday – Thursday: 08:00 – 17:00
Friday: 08:00 – 16:00
Saturday: 09:00 – 12:00
We will be closed on all public holidays.
For the upcoming festive season, please take note of the below dates and closure times, to avoid any disappointment:
On the following days, we will be closing at 14:00:
- 21 December 2018
- 28 December 2018
- 31 December 2018
On 24 December 2018, our support desk will close at 12:00.
There will be no Saturday support on the following Saturdays due to the festive season:
- 15 December 2018
- 22 December 2018
- 29 December 2018
- 5 January 2019
*Please note that we will be closed on all Public Holidays.