Support and Consulting from Sage Pastel Payroll & HR

Consulting Services

At Sage Pastel Payroll & HR we have a Professional Services Division who can offer on-site payroll consulting services to customers who require one-on-one training and support.

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TeamViewer

Download the latest TeamViewer from Sage.

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Download Guides

Download comprehensive, easy-to-follow guides. 

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Download latest version

Software downloads available. 

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Employment Tax Incentive

More information

Payroll Certified Installer

Find a PCI in your area now.

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Contact Us

Email support is available on [email protected] and we will respond within 24 hours. Please include your serial number/company, full name and contact details to ensure a timeous response.

Contact our Support Call Centre on +27 11 304 4300 during the operating hours listed below. 

Alternatively, contact your Sage Pastel Payroll & HR Certified Installer directly.

Please note that our Support and Consulting operating hours are as follows:

Monday – Thursday:  08:00 – 17:00

Friday: 08:00 – 16:00

Saturday: 09:00 – 12:00

We will be closed on all public holidays.

For the upcoming festive season, please take note of the below dates and closure times, to avoid any disappointment:

On the following days, we will be closing at 14:00:

  • 21 December 2018
  • 28 December 2018
  • 31 December 2018

On 24 December 2018, our support desk will close at 12:00.

There will be no Saturday support on the following Saturdays due to the festive season:

  • 15 December 2018
  • 22 December 2018
  • 29 December 2018
  • 5 January 2019

*Please note that we will be closed on all Public Holidays.