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Oakhaven Hospice futureproofs funding with Sage Intacct

Palliative care provider achieves automated reporting, instant insights, and financial clarity—freeing more time to focus on care and boost fundraising.
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Tangled up in spreadsheets instead of focusing on care

Before Sage Intacct, Oakhaven Hospice’s finance team relied on slow, manual processes that pulled them away from their core purpose: supporting outstanding patient care. Reporting across departments was time-consuming, managers lacked real-time visibility, and the inability to clearly connect funding to care slowed decisions and fundraising.

We were on a very antiquated AS400 system… doing it all outside of the system and then just making journal entries to capture those transactions.

Alison Taylor
Finance Director

Less admin, more impact

Sage Intacct replaced disconnected systems and spreadsheets with automated, granular reporting and real-time dashboards. “I was nervous at first… but it quickly became clear Sage Intacct would transform how we work.” Audits now run smoothly with direct system access for auditors, and trial balances generate instantly without manual merges.

Last year’s audit was the smoothest I’ve had since joining Oakhaven Hospice… it saved so much time.

Alison Taylor
Finance Director

Turning data into stories that fund care

Oakhaven can now break financials into tangible terms—like their NHS grant covering just two of ten beds—making a compelling case to donors and commissioners. Managers self-serve real-time reports, saving finance days each month. With clearer insight and faster processes, the team can plan confidently, scale sustainably, and keep patients at the heart of every decision.

With Sage Intacct, we can now break down our financials into something tangible—helping us communicate our impact clearly.

Alison Taylor
Finance Director